Vodafone UK - Newcastle Eldon Square Bewertungen 

195
•
TrustScore 4.5 von 5

4,7

10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • 10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Vereinigtes Königreich

4,7

Hervorragend

TrustScore 4.5 von 5

195 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,7

Alle Bewertungen

(195)

42.851 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Took my mother to vodaphone Newcastle…

Took my mother to vodaphone Newcastle spoke to an assistant called jen who was lovely, set my mother up with a sim only contact as she was paying far to much at EE, jen was most helpful explained everything to my mother, we are very happy with the service jen and other members of staff offer, thank you so much

19. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newcastle Eldon Square-Logo

Antwort von Vodafone UK - Newcastle Eldon Square

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I always have a great experience with…

I always have a great experience with Vodafone customer service. Gemma is absolutely brilliant! She’s friendly, helpful, and always goes the extra mile to sort things quickly. Thank you, Gemma!

17. Oktober 2025
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Antwort von Vodafone UK - Newcastle Eldon Square

Hi. Thank you for your review for Gemma. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

So helpful- saved me a fortune

So helpful- saved me a fortune

9. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Newcastle Eldon Square

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Got my first phone here 20 years ago

Got my first phone here 20 years ago, back in again today to add an additional number. Great help.

6. Oktober 2025
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Antwort von Vodafone UK - Newcastle Eldon Square

Hey Jermaine,

Thanks for the lovely review and fantastic support for team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 1 von 5 Sternen

Vodafone three worse network

So, Vodafone and Three have basically merged their coverage, and now they’re kind of one. I want to write a review about Vodafone, saying that the worst thing that could happen is for Vodafone to merge with Three. I myself was with Three five years ago, and their coverage was terrible. I switched to Vodafone, paying a bit more, hoping for better support, more reliable antennas, and great internet. But now that Vodafone and T-Mobile are connected, for the past week or so, the Vodafone network has become just as bad. The signal, the coverage, everything is a mess. I’m basically saying that if the network and signal are the same, why would anyone pay more for Vodafone when they could just stick with Three,

In addition to all this, I want to say that I’m going to leave Vodafone. It would have been better if Vodafone had partnered with EE or O2 for coverage, rather than joining forces with the worst company in the UK, Three. Honestly, it’s such a disaster, and now I’d much rather switch to EE.

28. September 2025
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Vodafone UK - Newcastle Eldon Square-Logo

Antwort von Vodafone UK - Newcastle Eldon Square

Hey Hossein,

We sincerely apologize for the inconvenience you encountered and for falling short of your expectations regarding our support and network services. We greatly appreciate your valuable feedback and wish to assure you that it is never our intention to provide anything less than exceptional service.

If you still need any help with this or would like us to look into anything further, please chat with us on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Outstanding service

Outstanding service ... highly recommed using this shop . assistant was a credit to the store .👍

8. September 2025
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Antwort von Vodafone UK - Newcastle Eldon Square

Hey Kevin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Dan from Vodafone Newcastle

Dan from Vodafone Newcastle, Eldon Square branch was very helpful. He assisted me when I had to upgrade my phone on at least 2 occasions this year. He also assisted me 2 years ago with the same. He is very good in finding a good deal. He takes the extra mile to ensure that I am happy with the upgrade. He is a very efficient worker. He should be given recognition for his hard work. Well done and continue your great work!

5. September 2025
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Antwort von Vodafone UK - Newcastle Eldon Square

We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review and highlighting the team member's dedication.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Steph was extremely helpful and talked…

Steph was extremely helpful and talked us through everything.

4. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newcastle Eldon Square-Logo

Antwort von Vodafone UK - Newcastle Eldon Square

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Recce went above and beyond to save us…

Recce went above and beyond to save us money and sort new shiny phones. Really good service 👏

2. September 2025
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Antwort von Vodafone UK - Newcastle Eldon Square

We're happy to hear that you had such a positive experience.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Alex is star...he did in blink of…

Alex is star...he did in blink of second sorted my intranet query...bless him....************* he is star of vodafone..

19. August 2025
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Vodafone UK - Newcastle Eldon Square-Logo

Antwort von Vodafone UK - Newcastle Eldon Square

Hey Dipti,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Alex sorted everything Very helpful as well

Alex sorted everything out for me and was very helpful.

16. August 2025
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Vodafone UK - Newcastle Eldon Square-Logo

Antwort von Vodafone UK - Newcastle Eldon Square

We're happy to hear that everything was sorted out for you, and we appreciate you highlighting the helpfulness you experienced. Thanks!
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Wifi

Reece helped me out today. Was really helpful went out of his way to find me the best deal and set everything up for me.

15. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newcastle Eldon Square-Logo

Antwort von Vodafone UK - Newcastle Eldon Square

Hey Hayley,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Alex was very knowledgeable patient and…

Alex was very knowledgeable patient and friendly helping me upgrade to a new contract today 😃

11. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newcastle Eldon Square-Logo

Antwort von Vodafone UK - Newcastle Eldon Square

Hey G S,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great advice

Great advice, very friendly and professional service. Went through the phone and data plan thoroughly.
Wouldn’t hesitate to recommend visiting Gemma to upgrade your plan.

1. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newcastle Eldon Square-Logo

Antwort von Vodafone UK - Newcastle Eldon Square

Hey Clare,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Alex is a Very helpful & considerate…

Alex is a Very helpful & considerate young man. Thank you for an excellent service!

15. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newcastle Eldon Square-Logo

Antwort von Vodafone UK - Newcastle Eldon Square

Hey Ann

 

This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Reece at Vodafone in Eldon Square went…

Reece at Vodafone in Eldon Square went beyond the call of duty in opening a Vodafone account for me. The store’s system failed on my 3 visits but Reece thought outside the box and processed the order through Vodafone website. Excellent service.

14. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newcastle Eldon Square-Logo

Antwort von Vodafone UK - Newcastle Eldon Square

Hey Pauline,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Thank you very much Gemma

Thank you very much Gemma for the excellent service and professional support and advice.

9. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newcastle Eldon Square-Logo

Antwort von Vodafone UK - Newcastle Eldon Square

Hey Alice,

Thanks for the lovely review and fantastic support for Gemma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Reece at Newcastle Vodafone was…

Reece at Newcastle Vodafone was fantastic

4. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newcastle Eldon Square-Logo

Antwort von Vodafone UK - Newcastle Eldon Square

Hey Isobel,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Reece.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Reece was great

Reece was great, helped me with my phone contract. Thanks!!

4. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newcastle Eldon Square-Logo

Antwort von Vodafone UK - Newcastle Eldon Square

Hey Chris,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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