Vodafone UK - Newbury Northbrook Bewertungen 

364
TrustScore 4.5 von 5

4,7

85 Northbrook Street, RG14 1AE Newbury, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Patrycja is a gem. She was a really great help to open a business account and adding several numbers to it. (took 3 hours) Efficient, kind and helpful.

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • 85 Northbrook Street, RG14 1AE, Newbury, Vereinigtes Königreich

4,7

Hervorragend

TrustScore 4.5 von 5

364 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(364)

41.418 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Stay away from Vodafone broadband

Stay away from Vodafone broadband. We went with them because they were cheap and we've had endless problems with the signal and ping latency issues. When you phone...they fix it temporarily after an hour on the phone. Then a few weeks later back to bad signal. I cannot wait to leave Vodafone!

26. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newbury Northbrook-Logo

Antwort von Vodafone UK - Newbury Northbrook

Hey Kyle,

We sincerely apologize for the inconvenience caused by the signal and service issues. That’s definitely not the experience we want for you, and we’re here to make it right. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Kyra at the Newbury store was extremely…

Kyra at the Newbury store was extremely understanding, helpful and patient with setting my husband and I up with identical 16e I-phones.

15. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Newbury Northbrook

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Andrei was absolutely amazing

Andrei was absolutely amazing, really helpful and polite. Thank you very much 😊

16. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Newbury Northbrook

Hey Jill,

Thanks for the lovely review and fantastic support for Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great customer care

Great customer care, Selena looked after us very well.

15. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Newbury Northbrook

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Andrei was great

Andrei was great

14. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Newbury Northbrook

Hey Ellen,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Andrew was extremely polite

Andrew was extremely polite, friendly and helpful. He made everything easy for me.

14. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Newbury Northbrook

Hey Karny,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Selena was fab

Selena was fab! So professional efficient and friendly! Helped us to change over our broadband to Vodafone!

13. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Newbury Northbrook

Hey Rebecca,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Kyra was incredible

Kyra was incredible, I was having issues with setting up broadband and she nailed it. Had a lovely conversation and seems like a lovely normal human

11. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newbury Northbrook-Logo

Antwort von Vodafone UK - Newbury Northbrook

Hey Sean,

Thanks for the lovely review and fantastic support for Kyra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Selina was Lovely efficient and…

Selina was Lovely efficient and incredibly helpful

4. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newbury Northbrook-Logo

Antwort von Vodafone UK - Newbury Northbrook

Hey Trudy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Selena was most helpful and solved a…

Selena was most helpful and solved a serious problem with minimum fuss.

4. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newbury Northbrook-Logo

Antwort von Vodafone UK - Newbury Northbrook

Hey Stephen,

Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Femi was really helpful and saved me so…

Femi was really helpful and saved me so much time

2. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newbury Northbrook-Logo

Antwort von Vodafone UK - Newbury Northbrook

Hi there,

Thanks for the lovely review and fantastic support for Femi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Femi in Newbury store was amazing.

Femi in Newbury store was amazing.. patient and efficient
And saved me nearly £50 per month so I’m very grateful - thanks Femi

2. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newbury Northbrook-Logo

Antwort von Vodafone UK - Newbury Northbrook

Hey Vicky,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Femi was professional

Femi was professional, courteous and sorted out new tariffs and upgrade with no fuss. Thank you.

23. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newbury Northbrook-Logo

Antwort von Vodafone UK - Newbury Northbrook

Hey Helen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent service from Cameron and…

Excellent service from Cameron and Will. Great passion for customer service.

21. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newbury Northbrook-Logo

Antwort von Vodafone UK - Newbury Northbrook

Hey Sylvia,



This is really lovely to hear, thanks for the review!



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Veramente gentili

Mi sono trovata molto bene, Oliver è stato molto gentile e ha avuto molta pazienza con me che non parlo bene inglese.

9. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newbury Northbrook-Logo

Antwort von Vodafone UK - Newbury Northbrook

Hey Alessandra,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Phone not powering up.

I was in panic mode as my phone would not hold the charging cables and despite my cleaning it I still not get it to work. So before I went to apple I thought I’d ask the Vodafone their advice and Kyra was brilliant. She carefully checked and cleaned it whilst being very understanding. Her magic touch sorted it and all worked. She did not make me feel stupid but said it was a common occurrence. She was speedy, professional and kind as she could see I was distressed.
Thank you Kyra!

5. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newbury Northbrook-Logo

Antwort von Vodafone UK - Newbury Northbrook

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Selena was very helpful and very quick…

Selena was very helpful and very quick and efficient. Got exactly what I needed

6. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newbury Northbrook-Logo

Antwort von Vodafone UK - Newbury Northbrook

Hey Claire,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Kyra was fab

Kyra was fab, she sorted out my upgrade and my parents. She was patient and thorough. So lovely too!!! She is a real credit to Vodafone Newbury! Thanks Kyra !!

5. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newbury Northbrook-Logo

Antwort von Vodafone UK - Newbury Northbrook

Hey Ella,

Thanks for the lovely review and fantastic support for Kyra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I visited Vodafone today and Cameron…

I visited Vodafone today and Cameron and Nissi helped me purchase my new phone, it was that easy we then bought my sister one while there. Could not recommend enough !!!

5. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newbury Northbrook-Logo

Antwort von Vodafone UK - Newbury Northbrook

Hey Olivia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Thank you Cameron

Thank you Cameron at the Newbury store for impeccable customer service when my son was purchasing his first phone. You made the experience very comfortable and enjoyable for him and you were a pleasure to deal with.

3. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Newbury Northbrook-Logo

Antwort von Vodafone UK - Newbury Northbrook

Hey HKB,

Thanks for the lovely review and fantastic support for Cameron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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