Vodafone UK - Milton Keynes Bewertungen 

210
TrustScore 5 von 5

4,8

70 Midsummer Arcade, MK9 3BB Milton Keynes, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had an issue with my Iphone which Apple claimed was completely unresolveable. Within minutes of entering the MK store, Kian had warmly welcomed us, listened to me very kindly and calmly fixed the is... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Avril was excellent. I had an unsatisfactory experience with online customer service but Avril quickly got me sorted out and restored my faith in Vodafone. A real pleasure to deal with and a true asse... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Amazing help by Beth in MK. We have a family a family member needing specialist support with dementia. Handled with care and empathy. Vodafone should be proud of Beth.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Popped into store to replace my handset. Been dealing with Alex for the last few years for handset and airtime contracts, easy every time! Couldn’t recommend going into store more than doing it online... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Mobilfunknetzbetreiber
  2. Mobiltelefongeschäft
  3. Internetanbieter
  4. Telefon- und Internetdienst
  5. Telekommunikationsanbieter

Über Vodafone UK - Milton Keynes

Vom Unternehmen geschrieben

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Kontaktinformationen

  • 70 Midsummer Arcade, MK9 3BB, Milton Keynes, Vereinigtes Königreich

4,8

Hervorragend

TrustScore 5 von 5

210 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,8

Alle Bewertungen

(210)

40.266 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Alex is so funny 😂 and a great help in…

Alex is so funny 😂 and a great help in store when ordering my new watch, he’s very positive and made ordering everything very easy.

20. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Milton Keynes-Logo

Antwort von Vodafone UK - Milton Keynes

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Thank you very much for your help today…

Thank you very much for your help today ,Avril,
You are very helpful person !
Thank you

20. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Milton Keynes

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Amazing service! Definitely recommend here and Avril

We came in to get two new contracts and safe to say Avril who helped us was amazing! Cannot fault her! 1000% she deserves the world and a pay rise!

Please come and see her if you need anything when visiting Vodafone

20. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Milton Keynes

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Bewertet mit 4 von 5 Sternen

Helpful staff in the store but someone has been careless

The staff in store were very helpful when I went to collect my online upgrade device.
Unfortunately although I ordered a 256 GB device, and this is what it says on the box, the confirmation message that I received after getting home said that I had collected a 128 GB device. I spent 30 minutes navigating the chat system to discover that I can't know until I set up the device what the capacity is.
Not 100% impressed.

19. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Milton Keynes

We value your feedback, and I apologize for the inconvenience caused. We can certainly double check our end to see what device has been ordered as well as the storage showing on the box and within the phone settings.
If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. You can also come chat to my team on Facebook at http://vodafone.uk/2Fpnah2

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Sunny is a great guy and been very…

Sunny is a great guy and been very helpful .

19. September 2025
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Antwort von Vodafone UK - Milton Keynes

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

kai was very helpful indeed great…

kai was very helpful indeed great service thank you

18. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Milton Keynes

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Bewertet mit 1 von 5 Sternen

Unreal promotion benefit from Vodafone

I was attracted to join Vodafone broadband by through 3rd party promotion link (which can provide extra reward/gift card)
The link successfully brought me to the Vodafone application page and I have spent 15mins to fill in all the necessary information required.
However, when I reached the final step
to submit my application, it always showed that some personal information seems not right (and ended my application without telling which data is not correct by Vodafone’s webpage) , I am sure I have input all the required information and tried several times. It is still not working and wasted my time. I called Vodafone hotlines and they said they don’t know the reason and cannot help. Many customers had the same experience!

I tried to use several 3rd party promotion links. They work in our services but not Vodafone services. It seems that it is Vodafone’s problem.

Is it just a tricky promotion from Vodafone and actually no one can get the reward ?

I think Vodafone really needs to resolve the problem as a responsible company.

9. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Milton Keynes

We appreciate your feedback and we're sorry that you've encountered difficulties placing a order through a third-party.

Our Broadband team will be happy to help you explore the latest offers and assist you with placing an order directly through us. Just give the team a call on 0333 304 0191 or speak to them via web chat here: vodafone.uk/2LCJiTm.

Many thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Both Boldi and Beth were very helpful…

Both Boldi and Beth were very helpful with fixing my deactivated SIM card and were very helpful to recommend me a suitable 12 month contract.

31. August 2025
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Antwort von Vodafone UK - Milton Keynes

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Lovely lady at the Milton Keynes store

I came to the Milton Keynes store last Sunday 17th August after losing my phone and bank card. I was rushing about trying to get a replacement sim before I met family and I was quite stressed and my asthma had flared up. I don’t know the lovely lady’s name but she promptly recognised I had asthma after I told her chest was tight and she found me a spare inhaler. She calmed me down and was really patient whilst I caught my breath. She sorted a replacement sim for me and explained what to do if I found my phone-which I did! She was very understanding and patient and reassuring. Felt much calmer then when I first entered the shop thanks to this lovely lady! Thankyou again

17. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Milton Keynes

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Kai has been wonderful at the Milton…

Kai has been wonderful at the Milton Keynes store. He’s set up my MiFi device with such professionalism and dedication. Great staff member.

20. August 2025
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Antwort von Vodafone UK - Milton Keynes

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I was not very understanding of store…

I was not very understanding of store policy and the team were very patient and kind when I got upset. I would like to thank the lovely lady with the blonde hair steak who checked on me and gave me tissues and the kind manager who helped me today. Really appreciate their kindness and professionalism and calm manner.

11. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Milton Keynes-Logo

Antwort von Vodafone UK - Milton Keynes

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 4 von 5 Sternen

I was supported to have a better and a…

I was supported to have a better and a cheaper deal

8. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Milton Keynes-Logo

Antwort von Vodafone UK - Milton Keynes

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Thanks Caitlan for working so…

Thanks Caitlan for working so dillegently with good humour to try to sort my new phone. Sorry it took up nearly your whole working day.

6. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Milton Keynes

Hey Roger,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent customer service

I went with my parents to Vodaphone in CMK to help them get a better phone deal as they were out of contact.

The customer service was outstanding, we were assistant Avril who was very patient & explained everything regarding contracts
and got both my parents a great deal.

We are very happy customers.

Thank you Avril & tbe team at Vodaphone

3. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Milton Keynes-Logo

Antwort von Vodafone UK - Milton Keynes

Hey Jillian,

Thanks for the lovely review and fantastic support for Avril.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

The staff member was very helpful

The staff member was very helpful, explained the price plan and phone plan. Very happy customer, thank you.

28. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Milton Keynes-Logo

Antwort von Vodafone UK - Milton Keynes

Hey Peter,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Kai was absolutely amazing

Kai was absolutely amazing, I recommend coming here for sure. You can’t beat great face to face service.

25. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Milton Keynes-Logo

Antwort von Vodafone UK - Milton Keynes

Hey Neil,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 2 von 5 Sternen

I have been with Vodafone over a year

I have been with Vodafone over a year , as my son recommended them as they prices were cheaper for broadband only .
I am a retired person , so I watch my pennies now .
I have sold my home to move into a smaller property .
The buyers of my old home before we legally completed jumped the gun and registered with their new internet provider of my old property. Unknown to me I was then disconnected by Vodafone . The reason being you can not have 2 providers at the same address…
When I contacted Vodafone to inform them I wish to still continue with them and confirmed my new address, I was told that they took £91 out my account as I never gave them notice .
I am saddened by this , and requested a refund, they have continuously ignored me , even though I was told I would be refunded , and told them to check their phone conversation as it’s all been recorded. They still ignore me . Absolutely heartbreaking service.

16. Juni 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Milton Keynes-Logo

Antwort von Vodafone UK - Milton Keynes

Hey there,

I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Alex was incredibly helpful

Alex was incredibly helpful, took time to explain all the options available and made the process very easy for me to upgrade my phone. Great experience.

8. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Milton Keynes-Logo

Antwort von Vodafone UK - Milton Keynes

Hey James,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 1 von 5 Sternen

bad service


Vodafone is one of the worst companies I’ve ever dealt with. The internet service is absolutely terrible — always slow, disconnecting, and completely unreliable. Because of this poor service, I’ve lost a lot of time, money, and even customers. I’m running a business here in the UK, and this kind of service is simply unacceptable. Vodafone should be ashamed of how bad their network is. I regret ever choosing them
07768529313

5. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Milton Keynes-Logo

Antwort von Vodafone UK - Milton Keynes

Hi Hany,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Avril was very helpful

Avril was very helpful, informative, polite & made my whole experience at Vodafone efficient. Would definitely recommend a friend to go in store if required.

25. Juni 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Milton Keynes-Logo

Antwort von Vodafone UK - Milton Keynes

Hey there,
Thanks for the lovely review and fantastic support for Avril.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

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