Friendly and helpful service from Gloria! She helped me with getting my ongoing broadband issues sorted and did as much as she could to help.
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I loved coustomer service from gloria, she was very helpful and it was been easy , she is best Crm I feel , thanhinkg her
Unternehmen hat geantwortet
I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... Mehr ansehen
Unternehmen hat geantwortet
Cannot thank Tanim and Mo enough. I swooped to a Vodaphone mobile plan last week. Was unable to connect to mobile data for 7 days. Visited Vodaphone and was given a replacement SIM card. Still no mobi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Mobilfunknetzbetreiber
- Mobiltelefongeschäft
- Internetanbieter
- Telefon- und Internetdienst
- Telekommunikationsanbieter
Über Vodafone UK - London Stratford
Vom Unternehmen geschrieben
Kontaktinformationen
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, Vereinigtes Königreich
4,8
Hervorragend
522 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Arib helped me- he was quick
Arib helped me- he was quick, friendly, and helpful!
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
We're happy to hear that you had a positive experience.
Thanks for your review,
Vodafone Social Media Team
Adam gave me and my husband brilliant…
Adam gave me and my husband brilliant service. Will defo come back to him. A real asset to Vodafone
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
First class customer service
I walked into Vodafone Westfield in Stratford today and was warmly greeted by Mus. I had multiple questions, some quite complex with various scenarios based on my employment and lifestyle. Mus was extremely patient in listening to my needs and made an incredible effort to explain thoroughly all my options in the most simple and digestible way possible. I would honestly say it was one of the greatest customer service experiences I have ever had in retail. Mus is a credit to Vodafone and based on my experience today I can safely say I will continue to be a Vodafone customer.
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Shirley was amazing
Called Vodafone on 191 and the agent didn’t give me good options and was a bit arrogant. I came into store and I met shirley and she gave me an amazing offer which is good value for money and I appreciate her approach and her knowledge.
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Me and my friend visited the Vodafone…
Me and my friend visited the Vodafone store today in the Stratford mall for a device.And the customer service was amazing they responded with a lot of patience and especially the customer assistant Ruchi was very helpful to us.
Thank you for your service.
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Gloria made my experience great
Gloria made my experience great. She was very welcoming and helpful. She’s a good worker.
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
Hi. We're happy to hear that your experience was great! It's wonderful to know that our team member was welcoming and helpful. We appreciate your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
this man Akash helped us very well
this man Akash helped us very well , he is a good advisor . thanks
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
Hi. We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback; thank you for your comments. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
He is humble and nice guys.
Akash is humble and nice guys.
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
Hi. We're glad you had a positive experience. We appreciate your kind words and thank you for your review! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ruchi,served us to change my sim…
Ruchi,served us to change my sim contract from ee she very helpful & friendly . We are very happy to her service. Thank you Ruchi & Vodafone for your quick service.
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. We're so glad the service was quick, helpful, and friendly. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I really enjoyed the service at…
I really enjoyed the service at Vodafone! Ruchi, my customer service representative, was amazing she made everything possible and ensured I was completely satisfied.
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
Hi. We're happy to hear that you enjoyed your experience with us! We really appreciate you taking the time to leave us this lovely feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
MELIKE
The customer service adviser I dealt with was absolutely sensational. I had many questions and my situation was quite complex and she dealt with it calmly even when i was getting a bit discouraged. Thank you for making the transaction so smooth. VERY professional
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I am highly impressed with customer…
I am highly impressed with customer services provided by Ahmed today, at thurs 6/11/2025.
6. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Not respecting the agreement
Not respecting the agreement, you set an amount of paying monthly and end up paying double. Also, they saying “free tablet” but they charge you monthly. Anyways not recomanding at all.
24. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
I sincerely apologize for the difficulties you have encountered with our service, and I truly regret the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 Thanks, Vodafone Social Media Team
Excellent service
Excellent service! Yusef was beyond helpful. Very grateful for his customer service!
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Akash is The best customer service and…
Akash is The best customer service and hard worker deserve to be manger of store
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Feedback on contract phone purchase experience
We visited the store today for getting Contract phones. Mya served us. She is the most polite, jolly and lovely person I have came across. Although the system was slow she maintained her calm and kept us informed. She explained entire end to end process and options in very detail. She really made our day.
21. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I've been with this incredible team for…
I've been with this incredible team for almost two months now really appreciate thank you all for your unwavering support and friendliness. Special thanks to Ruchi and Shahruk😁
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
Hi. We appreciate your positive feedback and are so glad that you've had such a supportive and friendly experience with our team over the last couple of months. We value your recognition! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Mahmut
Excellent service from Mahmut! Will definitely recommend him!
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Tanim was amazing great service…
Tanim was amazing great service excellent knowledge and saved me money
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Best customer service.
Best customer service.
Fast reliable service.
Good communication.
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - London Stratford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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