I'd like to thank u all especially Maha the talent (retails advicer) For her special costumer service,patience helpful She spent more than 3 hours helping me with fully patience Really apprecia... Mehr ansehen
Unternehmen hat geantwortet
17 Liverpool Street, EC2M 7PD London, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I'd like to thank u all especially Maha the talent (retails advicer) For her special costumer service,patience helpful She spent more than 3 hours helping me with fully patience Really apprecia... Mehr ansehen
Unternehmen hat geantwortet
Athina was absolutely amazing in providing fast and very accurate and kind service in helping me to identify the issue as to why my three SIM card didn’t work out. Akash was really helpful and outstan... Mehr ansehen
Unternehmen hat geantwortet
I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone. He was extremely professional, patient, and kind, and he explai... Mehr ansehen
Unternehmen hat geantwortet
Went into the Vodafone Liverpool Street branch today and was greeted with such great advisors. Talked me through everything multiple times so I wasn't left unsure about the sim plan that I took. Young... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
17 Liverpool Street, EC2M 7PD, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Athina, Athina, Athina! The level of service and above that care I recieved was something almost once in a lifetime. I walked into Vodafone dejected, without any confidence whatsoever just looking to charge my dead phone about 30 mins before their closing time. The team kindly allowed it and I sat down listening to Athina explain their offers in the meantime, I told her not to waste her energy as I was in a terrible position financially with a bad credit score, not the type of customer they would take on. Instead of walking away or sending me on my way, Athina did something remarkable, something that is lost on us today as a society, she took the time to care, enquiring about my issues, helping me break them down and offering me a masterclass in financial literacy and debt management within 30 minutes, she showed me her own budget template, shared breakdown of her own money management tactics and told me I could fix this. I needed this more than I can explain, such kindness and service is only going to attract customers to this establishment and I may be one very soon. Athina, I thank you for those 30 minutes before closing time when there were no customers around, you could have paid me no mind seeing as I wasnt making a commitment but you chose kindness and I will never forget it. An absolute gem of an employee, I could see you leading teams or even companies with your skills. Thank you, one human to another.

Antwort von Vodafone UK - Liverpool St

Antwort von Vodafone UK - Liverpool St
Athina was incredibly helpful friendly and really took the time to talk between waiting on the process.

Antwort von Vodafone UK - Liverpool St
I'd like to thank u all especially Maha the talent (retails advicer)
For her special costumer service,patience helpful
She spent more than 3 hours helping me with fully patience
Really appreciate it
Hope her all the best

Antwort von Vodafone UK - Liverpool St
Athina was absolutely amazing in providing fast and very accurate and kind service in helping me to identify the issue as to why my three SIM card didn’t work out. Akash was really helpful and outstanding in his service.

Antwort von Vodafone UK - Liverpool St
Akash was very helpful, very quick.

Antwort von Vodafone UK - Liverpool St
Athina was absolutely incredible helping resolve an upgrade switch, sourced me a replacement device quickly. If you're local to Liverpool street, go there. Great team.

Antwort von Vodafone UK - Liverpool St
I went to change mine mind and Akash was very very helpful and he helped me out with all my concerns and issues and give me the best service and experience since I been a customer from 2014.

Antwort von Vodafone UK - Liverpool St
I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone.
He was extremely professional, patient, and kind, and he explained everything clearly and thoroughly.
I’m giving him 5 stars only because I can’t give more — he truly deserves much more.

Antwort von Vodafone UK - Liverpool St
Sachin at the Liverpool Street store was excellent. Super friendly, professional, tried his best to find the best deal. Before of him I continued my contract with Vodafone and decided on getting an upgraded phone.

Antwort von Vodafone UK - Liverpool St
Victor is the consummate professional - fantastic advice, excellent product knowledge, and a really great hang and vibe - defo recommend asking for him when you arrive !

Antwort von Vodafone UK - Liverpool St
I have requested for move home on my broadband since 10th March 2026 activate on the 30th March. No activation and said there is technical error, cancel order then reactivate on 21st April. Again no activation. Went to Vodafone Branch in Liverpool and spoke with staff they argree to upgrade my phone to unlimited but still no activation on broadband because of technical error on their side. New activation will be 12th May, again 3rd time no activation because of Technical error. Rang again and said I need a formal complaint. Manager rang and said bear with us there's a technical error still trying to solve the problem. This is no good for me, having anxiety, late with my course work. I ask for my refund of 2 months that they have charge me for service that I never received, Manager said we are still following up, I wanted to cancel this Broadband but he said he have to charge me for cancellation as I am on subscription till September. This is a joke Vodafone, bad customer service and still no broadband, still investing

Antwort von Vodafone UK - Liverpool St
Viktor did a great service for changing my dad’s sim plan from pay as you go to sim only plan

Antwort von Vodafone UK - Liverpool St
Victor was absolutely outstanding - highly recommended

Antwort von Vodafone UK - Liverpool St
Fantastic service! Thanks so much to Victor for his patience and friendly professionalism. We hope to see him again! Peace.

Antwort von Vodafone UK - Liverpool St
Victor was super helpful and got me exactly what I needed

Antwort von Vodafone UK - Liverpool St
An amazing experience in purchasing my new I phone. Akash was so helpful, polite, patient and knowledgeable in explaining all to me and more. Top job, thank you.

Antwort von Vodafone UK - Liverpool St
I received excellent service from Ash, a great professional. We users seek integrity and honesty in sales, and from the time I spent in the store, I could clearly see that Ash focuses on building long-term relationships with his clients. Thank you, Ash, for your time and commitment.

Antwort von Vodafone UK - Liverpool St
Victor, thank you for helping☺️

Antwort von Vodafone UK - Liverpool St
Thank you Mr. Victor!
For helping us getting better plan and price!

Antwort von Vodafone UK - Liverpool St
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