Had issues trying to cancel An old tablet that hadn’t been used for years dating back to 2017, cancelled phone contract, a few months ago, but then got debt letters for this but got nowhere on the ph... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln211 High Street, LN2 1AA Lincoln, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've been thinking of doing a review for a while. But the time has now come to do one. We've had mobile contracts for years with Vodafone, and hoped the mobile network would get better as time goes on... Mehr ansehen
Unternehmen hat geantwortet
Went to the store to set up my broadband contract, all of the staff members were brilliant, especially Alex who I sat down with.
Unternehmen hat geantwortet
Great experience upgrading our phones. Ayman from vodaphone Lincoln store was very knowledgeable. Helped us decide what was best and explained every step clearly. Very polite and friendly staff. Well... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Mobilfunknetzbetreiber
- Mobiltelefongeschäft
- Internetanbieter
- Telefon- und Internetdienst
- Telekommunikationsanbieter
Über Vodafone UK - Lincoln High St
Vom Unternehmen geschrieben
Kontaktinformationen
211 High Street, LN2 1AA, Lincoln, Vereinigtes Königreich
4,8
Hervorragend
139 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
From the start to the end of visiting…a world class experience
From the start to the end of visiting the Vodafone store on a couple of occasions and dealing with Brett he has been outstanding in all aspects of my questions, giving me clear and honest advice of which I really appreciated and found him to be a credit not only to himself but also the branch as a whole.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ayman was fantastic and a credit to the…
Ayman was fantastic and a credit to the Lincoln store, he took his time with me and explained everything in detail
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Alan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Broadband contract setup
Went to the store to set up my broadband contract, all of the staff members were brilliant, especially Alex who I sat down with.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Sam,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron was nice
Aaron was nice, he helped me more than I realised, superb. Both Vodafone stores I have visited now have been good, keep it up
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Moe,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had issues trying to cancel
Had issues trying to cancel
An old tablet that hadn’t been used for years dating back to 2017, cancelled phone contract, a few months ago, but then got debt letters for this but got nowhere on the phone, so we went into the Lincoln high street store and the assistant manager Alex got us sorted, it took him about 45 mins, but he went above and beyond. Excellent service from him 1st class
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brett was really really helpful for an…
Brett was really really helpful for an old foggy. He was great.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey David,
Thanks for the lovely review and fantastic support for Brett. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex wad amaxing
Alex wad amaxing, very friendly and knowledgable, great price for new plan
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Michael,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent
Really good! Great staff member, explained everything clearly and found a good deal.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Julie
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I would like to commend Alexander at…
I would like to commend Alexander at Vodafone for his outstanding customer service. He was professional, knowledgeable, and extremely helpful throughout the entire process. He took the time to listen to my concerns, explained everything clearly, and ensured that all my questions were answered. His friendly attitude and dedication to resolving my issue made the experience smooth and stress-free.
Alexander is a great representative of Vodafone, and his excellent service deserves recognition. Thank you, Alexander, for going above and beyond to help. It was a pleasure dealing with you.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Isabel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The assistant was really helpful and…
The assistant was really helpful and explained everything
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Check Vodafone bills because even though Vodafone appears on bank statements it may be another arm of Vodafone
I've been with Vodafone for over 35 years and have 4 phones for family on sim only
I called in to Lincoln Vodafone shop in February and was sold a 2 year contract for all 4 for £121 a month
When I checked my bank statement I was paying £143. So returned and was told at some point one of the phones had been moved to one com their business side
And I would have to pay £150 to get out of the contract I'd entered in February and although I had paid twice for the same phone they would only refund £50 of overpayment
After a long discussion I was told they would look into and get back to me needless to say they haven't
I made 5 phone calls prior to going in there and after 15 minutes explaining the issue was hung up on. Apparently company policy
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Gordon,
I can certainly understand the confusion and frustration this will have caused, and I am sorry for the experience you had when trying to get this looked into.
So we can check this out further, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Went to the store to get a few of my…
Went to the store to get a few of my devices transfered and the store manager took the time to complete this task for me. Thank you Kindly.
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Sara,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from Brett in store
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful indeed.
Very helpful indeed.
Answered my questions well and knew what he was talking about.
Aaron was a polite and helpful man.
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Sharon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service , friendly staff , Alex was a great help
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Millie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good experience
Very good experience. Francesca was very helpful and efficient, also very knowledgeable.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Thomas,
Thanks for the lovely review and fantastic support for Francesca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service from Brett was absolutely…
Service from Brett was absolutely perfect. Very happy with that. Everything been done on 10/10
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Ievgen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and informative service
Recently went into the store to look at a pay monthly SIM deal, spoke to Francesca who was really helpful and patient. Seemed to know all about what deals would be best and offered a friendly face to help sort it out. Great service.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Jane,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Francesca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Travelled to Lincoln as had issues with…
Travelled to Lincoln as had issues with my phone , the staff was really helpful and made me feel welcome
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Sebastian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Francesca
Francessa was very helpful with the upgrade of my phone. Highly recommend her
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Ellie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.