We were in a bit of a state and didn’t really know what to do to rectify our situation. We were with Vodafone but the contract we were on was too expensive for the little use had. We swapped to... Mehr ansehen
Unternehmen hat geantwortet
5 Southgate, HX1 1DL Halifax, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We were in a bit of a state and didn’t really know what to do to rectify our situation. We were with Vodafone but the contract we were on was too expensive for the little use had. We swapped to... Mehr ansehen
Unternehmen hat geantwortet
Excellent service. i went into store and had so much trouble with you fibre or brsk and the vodafone staff were lovely and helped me save money and cancel my current provider. the customer service is... Mehr ansehen
Unternehmen hat geantwortet
I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... Mehr ansehen
Unternehmen hat geantwortet
I popped into the store because had a problem with my new network. Was assisted by Taz who was brilliant and so helpful. The n fact she was so helpful that I decided to bite the bullet and buy a... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
5 Southgate, HX1 1DL, Halifax, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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I paid a visit to the Vodafone store in Halifax, as I was visiting a friend. I had an issue with my phone. I was greeted by the store manager, Sharon.
Sharon was able to re boot my phone and asked if I was interested in an upgrade. I asked if she could get me a better deal on my broadband. Sharon looked into this and managed to get me a cheaper deal. My phone was due to an upgrade, which I was happy to explore and upgraded, as Sharon secured a good trade in price for my current device.
Sharon was very helpful, she explained everything regarding my upgrade and my broadband.
Extremely professional and would recommend this store for great customer service.

Antwort von Vodafone UK - Halifax
Danyal was exceptional at sorting out my data problem and was able to provide me with an excellent deal.
He also sorted my husband out with a new phone and, again, an excellent deal.
Lovely and pleasing manner.
Thank you, Danyal

Antwort von Vodafone UK - Halifax
Excellent experience. Extremely helpful. Went above and beyond to help fix the issue with my phone.

Antwort von Vodafone UK - Halifax
Amazing service lovely lady

Antwort von Vodafone UK - Halifax
Lovely lady really helpful and really polite.

Antwort von Vodafone UK - Halifax
We visited the Halifax branch today as my mum was looking for a new contract. We were served by Kirsty and she was very helpful explaining the various deals. It was very hot in the shop for all of us but Kirsty was very professional and my mum is happy with her new contract. Thank you Kirsty

Antwort von Vodafone UK - Halifax
The lady in the store was first class. We had been to a couple of other stores and tried to keep my son’s number but it was too much trouble for them all. Not this lady. She went through it all painstakingly to keep his number. She also got him a cracking deal on his sim. The ladies name was Kirsty I think in the Halifax store. What a true professional.

Antwort von Vodafone UK - Halifax
Taz was really helpful and talked me through my new deal for sim and phone

Antwort von Vodafone UK - Halifax
The advisor, Lisa, was helpful and informative and did not use pressure tactics

Antwort von Vodafone UK - Halifax
Kirsty (and I think the other lady was called Taz)) were both absolutely brilliant. They showed brilliant customer service skills, breaking the info down well for me and my mum who struggle to navigate phones. As well as being incredibly down to earth and taking care to get us the best deals.
These ladies deserve a pay rise!! Thankyou ladies

Antwort von Vodafone UK - Halifax
Kirsty was an absolute gem. Sorted me out while being funny and easy to get along with. Top service

Antwort von Vodafone UK - Halifax
Sharon went out of her way to sort out the phone contracts and broadband, even getting a good discount. 10/10.

Antwort von Vodafone UK - Halifax

Antwort von Vodafone UK - Halifax
Lisa was very helpful just needed a cup of tea

Antwort von Vodafone UK - Halifax
Kirsty was amazing, got me best deal and what an amazing team. Highly entertained

Antwort von Vodafone UK - Halifax
Kirsty at the halifax store was lovely and freindly will be asking for her to help me in the future and you should definitely consider her for store manager 😀

Antwort von Vodafone UK - Halifax
Tasmia was an absolute star. As soon as I sat down, she had me howling and looked after me. Couldn't have asked for more.

Antwort von Vodafone UK - Halifax
Great service by Kirsty. Very informative and patient. Would come back and see her again. Halifax store really helpful.

Antwort von Vodafone UK - Halifax
The online Vodaphone support has become rubbish. 1. They did not recognise the card I used many times to top up online, so my payment didnt go through. 2. No reason was stated online. 3. The support agent spoke with such a strong accent that I could not understand him - he said "is it your only phone number?" refused to explain why he asks, was rude, - and when I called again, since this one dropped the line, another agent asked "are you the OWNER of this phone?" which at least made sense. 4. but she still could not see that I d used that card numerous times to pay for thos number. 5. again, after this conversation the payment failed, she proposed me to go to the store on foot for topping up

Antwort von Vodafone UK - Halifax
Kirsty helped me upgrade my phone at such a low price and made it very clear and understanding, making my experience feel at ease and enjoyable.

Antwort von Vodafone UK - Halifax
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