Courtney and Zac went out of their way to help us set up a mobile broadband system after we had lost connection during a house move. Courtney very patiently explained everything in language we could u... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln84 High Street, FK1 1DD Falkirk, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available... Mehr ansehen
Unternehmen hat geantwortet
Went in store with questions about roaming when going away. Amazing service and let me know how to deal with it. Thanks gals!
Unternehmen hat geantwortet
Always had such great customer service from Becca the assistant manager. Had many contracts set up via her fantastic work. Goes out of her way to get everything sorted for you. Sad to hear she's leavi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Mobilfunknetzbetreiber
- Mobiltelefongeschäft
- Internetanbieter
- Telefon- und Internetdienst
- Telekommunikationsanbieter
Über Vodafone UK - Falkirk
Vom Unternehmen geschrieben
Kontaktinformationen
84 High Street, FK1 1DD, Falkirk, Vereinigtes Königreich
4,8
Hervorragend
174 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Amazing service
Amazing service in the Falkirk store. Answered all questions and laid all the info out really clearly. Went away with a new phone on the day and fixed my problems on my old handset.
11. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hey,
Thanks for the review and support for Falkirk store Alastair.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Customer service was outstanding
Customer service was outstanding, Cleo spoke through all my options and gave details about everything, very happy will be recommending to others.
28. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hi Jay,
Thanks for your review, and feedback for Cleo. We appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Wish to thank Dan for his patience and…
Wish to thank Dan for his patience and great service today
12. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hey Janis,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
Zachary was very friendly & knowledgeable.
He assisted my son with his new contract & phone.
I was impressed with his customer service.
11. November 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hi Liz,
Thanks for your review and your lovely words for Zachary! It's what we love to see :) If you ever need more help, just pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Zach top man very helpful 👍👍
11. November 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hi Paul,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Collected upgrade
Went in to collect my upgrade and Dan set it up no issues and thank you Zach for this awesome deal.
10. November 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hi Craig,
Thank you for reviewing and sharing this feedback for Dan and Zach.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Top shop
Becca class as always and bubbly character, whoever trained her did an amazing job.
24. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hi Dan,
This is such an amazing review for Becca. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Fully explained each stage which I actually understood
Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available at our home for Broadband and discussed the layout and build of our house to help us decide what package was best for us. We have now changed from BT to Vodaphone who we have our mobile phones with and sue to the savings we were able to add on Apple TV.
I am normally bamboozled with info when it comes to tech but he spoke clearly and progressively through each stage of the process. Delighted with the service we received
21. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hey Elsa,
Thanks for letting us know what an amazing job Kenny did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing customer service
Amazing customer service, Becca is a credit to the store
2. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hey Naomi,
Thanks for letting us know what an amazing job Becca did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great Service 5*****
Becca was very attentive and knowledgeable and made the process so easy, 5*
30. September 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hey Lesley,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sad to see the best staff go
Always had such great customer service from Becca the assistant manager. Had many contracts set up via her fantastic work. Goes out of her way to get everything sorted for you. Sad to hear she's leaving Falkirk store, hope everyone in there can work up to her standards!
19. September 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hi Daniel.
Thank you for taking the time to review, and sharing your kind words for Becca. We're pleased to hear the positive impact she's left.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly
Friendly, informative. Felt very comfortable
4. September 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hi Margaret. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rebecca has been more than helpful
Rebecca has been more than helpful. Answered all my questions. Very nice.
4. September 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hey Wallace,
Thanks for taking the time to review and share your feedback with us! We appreciate it. We're really pleased to hear the experience you had in our store, and how Rebecca has been able to help you.
If you ever require help, pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Alyesha was fantastic very engaging
12. August 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Thanks for your fab feedback Graham.
All the best, The Vodafone Social Media Team
Zak and all members of staff very…
Zak and all members of staff very helpful
12. August 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Thanks for your fab feedback for zak and the team.
All the best, The Vodafone Social Media Team
10 out of 10 for the help Alyesha gave…
10 out of 10 for the help Alyesha gave me
7. August 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hi Charles,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Fab Assistant
Becca has helped me before in the past and is always happy to help and explains things in a way that is simple to understand.
4. August 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hey Stevi,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Zak and Becca were great in the shop
30. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Have called in today at your Falkirk…
Have called in today at your Falkirk branch and very pleased with help received from Beccy sorting me a tablet out 10 out of 10 for customer service
29. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hey Caroline,
Thanks for the lovely review and fantastic support for Beccy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Staff make the deference
Becca helped us,
Very friendly and helpful.
Very informative and gave us the wide picture so we could understand our options
Thank you
28. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Falkirk
Hey William,
Thanks for the lovely review and fantastic support for Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.