Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... Mehr ansehen
Unternehmen hat geantwortet
8 Cornhill, DT1 1BA Dorchester, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... Mehr ansehen
Unternehmen hat geantwortet
Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... Mehr ansehen
Unternehmen hat geantwortet
Sam has been more than helpful today. Explained everything thing in a way that we could understand. Very friendly and got us a good deal. We ALWAYS use the Dorchester branch. Than you Sam
Lucie was amazing, she sorted out our problems with getting the internet connected in our new property and explained everything perfectly. Thank you Lucie
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
8 Cornhill, DT1 1BA, Dorchester, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Simeon was superb at dealing with the issues I had.

Antwort von Vodafone UK - Dorchester
Dave is great! He is really helpful and knowledgeable but most importantly to me, he was patient and friendly. Absolutely deserves 5 stars!!!

Antwort von Vodafone UK - Dorchester
Dave is welcoming and kind. Really helpful and patient.

Antwort von Vodafone UK - Dorchester
A great change!
I actually left Vodafone a few years back because of poor service received the store team whenever walked in.
However, I have now come back due to my friend telling me it's a whole new team in Dorchester now and how wonderful they were.
I was serve last week by Simeon and took up so much of his time by being indecisive that felt guilty when leaving without buying a device. Despite this he was very patient and happy to help.
came back in today and was greeted by Dave, explained what happened with Simeon last week and Dave helped re-talk me through plans and helped me settle on what would work best for me before bringing me back over to the wonderful Simeon ut it through the till and transfer my data 1 me.
Both guys were so patient and friendly and so helpful. I couldn't of asked for more

Antwort von Vodafone UK - Dorchester
Really helpful resolving a few account problems. Thanks!

Antwort von Vodafone UK - Dorchester
I have been having issues with my business account for months and come in to the store and the manager Dave, Lily and Simeon have helped me on multiple occasions they are so kind and polite and patient.

Antwort von Vodafone UK - Dorchester
Dave was very informative and helped me to make the right choice for my update, very kind and patience man.

Antwort von Vodafone UK - Dorchester
Came in to move over from O2.
I was served by Dave who gave me a really good deal. He was really helpful and explained about the way my number would be moved.

Antwort von Vodafone UK - Dorchester
I came in for advice on My bills both the manager and Simeon gave me advice and took their time to help me and understand the two separate payments

Antwort von Vodafone UK - Dorchester
I came in to upgrade. I know nothing about phones and had my phone for 6 years. Simeon upgraded my phone to a new and easy to use one. He moved all the data for me and showed me how to use it and saved me money!
Amazing service

Antwort von Vodafone UK - Dorchester
Very slow service and had to travel into store because failure of on line options - NO phone available to telk to store ! Poor presentation of my options . They Had a very elderly customer and did not explain to me BVB fully nor offer to write down the main features which would be a great help for a 95 year old with poor memory .Good at selling and charging only .

Antwort von Vodafone UK - Dorchester
Welcoming, helpful, and full knowledge of the product.

Antwort von Vodafone UK - Dorchester

Antwort von Vodafone UK - Dorchester
Splendid service from Sarah and Lily, in the Dorchester shop. They listened carefully to what we needed and worked out how to provide us with the best broadband deal. They solved the problem with changing our address and explained how to fit the new router (to non tech customers). Extremely helpful and patient with us. It is wonderful to be able to speak to real people, in a relaxed way, not be hurried and not have to do everything online. We would highly recommend Vodafone Dorchester.

Antwort von Vodafone UK - Dorchester
Lily was awesome ! she was friendly and her knowledge was top notch too, we had a difficult problem to overcome, which was sorted without any drama. Well done Lily and thank you Vodafone Dorchester.

Antwort von Vodafone UK - Dorchester
Outstanding service!so helpful and patient with us oldies.thankuou Dave and Lily.

Antwort von Vodafone UK - Dorchester
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