I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Mehr ansehen
Unternehmen hat geantwortet
Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Mehr ansehen
Unternehmen hat geantwortet
Jade dealt with my situation and she was excellent. She made everything very simple and easy to follow. I am a very satisfied customer because of JADE. Thank you JADE and thank you vodafone.
Unternehmen hat geantwortet
Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my inform... Mehr ansehen
Unternehmen hat geantwortet
From the moment we were introduced to our advisor Jade, she put me at ease with her warm & friendly greeting & her wealth of knowledge. Jade too her time to provide me with options so I could... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Quick and professional service from Kady. Thank you

Antwort von Vodafone UK - Derby
Jade helped me sort all 3 of my phone

Antwort von Vodafone UK - Derby
Went into derby after a bad experience at long Eaton and jade in derby was extremely helpful and helped me sort everything

Antwort von Vodafone UK - Derby
Jay was extremely helpful and patient

Antwort von Vodafone UK - Derby
Popped in to get some wifi for home unfortunately was not available in my area spoke with AJ who was amazing and never gave up, he introduced me to the vodafone gigacube which worked out cheaper than the home broadband. Very happy with the service from AJ would definitely recommend.

Antwort von Vodafone UK - Derby
Jade was very helpful
Would defo recommend

Antwort von Vodafone UK - Derby
Had a brilliant experience with Jade, she made me feel so calm and managed to sort my sim only contract. Would highly recommend!

Antwort von Vodafone UK - Derby
Jade went out of her way to make things really clear. Great experience overall.

Antwort von Vodafone UK - Derby
Sam was very helpful and sorted everything out for me perfectly

Antwort von Vodafone UK - Derby
Amazing Jay.
Needed to upgrade my iPhone and also change the name on contract. Took a couple of visits to Vodafone (my fault for forgetting stuff lol) but we got there. Jay was absolutely amazing I told him when I finish work and what time I could come in so arranged for. To come today and get it sorted, him and Ashley ended up staying longer than when the shop has to shut which I am extremely grateful for. He was absolutely lovely explained everything to me so I understood and told me what the next steps are. Fantastic team member u have here!!

Antwort von Vodafone UK - Derby
Jade was amazing! She helped me so much! Thank you! Xx

Antwort von Vodafone UK - Derby
Came into the Derby store today (Sunday 3rd August 2025) and Bethany serves me. Bethany was awesome! She went through options with me and made sure I understood everything. Not only was Bethany great at sorting new phones for myself and my son, she was also wonderful to talk to.

Antwort von Vodafone UK - Derby
I went into the Derbion branch this morning to upgrade 2 phones on my account and was expertly assisted by Beth. She was extremely pleasant and helpful and made a usually tedious visit very easy. We even had quite a laugh during the process. She is a credit to the team and an excellent example of how customer service should be. Thank you Beth and well done!

Antwort von Vodafone UK - Derby
Jade has been Very helpful and friendly
Really happy with the service I have received today
Thanks Jade

Antwort von Vodafone UK - Derby
I visited the Derby Vodafone store to sort my upgrade & had lots of problems setting up my account due to system issues . Ashleigh was incredible and so helpful and patient and did everything possible to make sure my upgrade was sorted .

Antwort von Vodafone UK - Derby
Jade has been very helpful
Got a really good deal and will definitely come back in the future
The customer service has been outstanding

Antwort von Vodafone UK - Derby
Great service from Jade
Even transferred my data
10/10

Antwort von Vodafone UK - Derby
I was served by Ashleigh - she was great …so professional , patient , very knowledgeable, polite and supportive. She is without a doubt an asset to the company. Thank you Ashleigh for all your help .

Antwort von Vodafone UK - Derby
Very good sarbiice from anjum I think it is brilliant boy

Antwort von Vodafone UK - Derby
Jade Very informative,helpful and friendly

Antwort von Vodafone UK - Derby
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