Vodafone UK - Derby Bewertungen 

280
TrustScore 5 von 5

4,9

Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Jade dealt with my situation and she was excellent. She made everything very simple and easy to follow. I am a very satisfied customer because of JADE. Thank you JADE and thank you vodafone.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my inform... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From the moment we were introduced to our advisor Jade, she put me at ease with her warm & friendly greeting & her wealth of knowledge. Jade too her time to provide me with options so I could... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Vereinigtes Königreich

4,9

Hervorragend

TrustScore 5 von 5

280 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(280)

42.546 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Quick and professional service from…

Quick and professional service from Kady. Thank you

11. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jade helped me sort all 3 of my phone

Jade helped me sort all 3 of my phone

11. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Went into derby after a bad experience…

Went into derby after a bad experience at long Eaton and jade in derby was extremely helpful and helped me sort everything

11. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jay was extremely helpful and patient

Jay was extremely helpful and patient

20. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Popped in to get some wifi for home…

Popped in to get some wifi for home unfortunately was not available in my area spoke with AJ who was amazing and never gave up, he introduced me to the vodafone gigacube which worked out cheaper than the home broadband. Very happy with the service from AJ would definitely recommend.

12. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Don't forget to register for our mailing list so that you can be kept up to date for when Home Broadband is available in your area: https://vodafone.uk/3KIRrVa

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jade was very helpful

Jade was very helpful
Would defo recommend

12. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Had a brilliant experience with Jade

Had a brilliant experience with Jade, she made me feel so calm and managed to sort my sim only contract. Would highly recommend!

6. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Very professional

Jade went out of her way to make things really clear. Great experience overall.

5. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Very helpful

Sam was very helpful and sorted everything out for me perfectly

28. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hey Shona,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Amazing Jay.

Amazing Jay.
Needed to upgrade my iPhone and also change the name on contract. Took a couple of visits to Vodafone (my fault for forgetting stuff lol) but we got there. Jay was absolutely amazing I told him when I finish work and what time I could come in so arranged for. To come today and get it sorted, him and Ashley ended up staying longer than when the shop has to shut which I am extremely grateful for. He was absolutely lovely explained everything to me so I understood and told me what the next steps are. Fantastic team member u have here!!

20. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jade was amazing

Jade was amazing! She helped me so much! Thank you! Xx

16. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Thank you for sharing this feedback Danielle :)
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Came into the Derby store today…

Came into the Derby store today (Sunday 3rd August 2025) and Bethany serves me. Bethany was awesome! She went through options with me and made sure I understood everything. Not only was Bethany great at sorting new phones for myself and my son, she was also wonderful to talk to.

3. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hey Ann,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Double phone upgrade

I went into the Derbion branch this morning to upgrade 2 phones on my account and was expertly assisted by Beth. She was extremely pleasant and helpful and made a usually tedious visit very easy. We even had quite a laugh during the process. She is a credit to the team and an excellent example of how customer service should be. Thank you Beth and well done!

19. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hey Sarah,

I'm pleased to hear that the store agents assisted you with your upgrade. Thank you for your positive feedback and for recognizing Beth's excellent support.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jade has been Very helpful and friendly…

Jade has been Very helpful and friendly
Really happy with the service I have received today
Thanks Jade

17. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I visited the Derby Vodafone store to…

I visited the Derby Vodafone store to sort my upgrade & had lots of problems setting up my account due to system issues . Ashleigh was incredible and so helpful and patient and did everything possible to make sure my upgrade was sorted .

16. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hey Emma,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jade has been very helpful

Jade has been very helpful
Got a really good deal and will definitely come back in the future
The customer service has been outstanding

14. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hey Andrea,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service from Jade

Great service from Jade
Even transferred my data
10/10

7. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hey Hayley,

Thanks for the lovely review and fantastic support for Jade.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I was served by Ashleigh

I was served by Ashleigh - she was great …so professional , patient , very knowledgeable, polite and supportive. She is without a doubt an asset to the company. Thank you Ashleigh for all your help .

6. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hey Jane,

Thanks for the lovely review and fantastic support for Ashleigh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Very good sarbiice from anjum I think…

Very good sarbiice from anjum I think it is brilliant boy

27. Juni 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hey Marita,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Very informative,helpful and friendly lol

Jade Very informative,helpful and friendly

19. Juni 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hi Dean. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr