Vodafone UK - Derby Bewertungen 

280
TrustScore 5 von 5

4,9

Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Jade dealt with my situation and she was excellent. She made everything very simple and easy to follow. I am a very satisfied customer because of JADE. Thank you JADE and thank you vodafone.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my inform... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From the moment we were introduced to our advisor Jade, she put me at ease with her warm & friendly greeting & her wealth of knowledge. Jade too her time to provide me with options so I could... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Vereinigtes Königreich

4,9

Hervorragend

TrustScore 5 von 5

280 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(280)

42.546 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service - Jade was super friendly and helpful and got everything sorted for me. She had loads of knowledge on the deals and the best options for me.

18. Februar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hi Luca,

This is lovely feedback for Jade. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Bewertet mit 5 von 5 Sternen

Jade was extremely helpful

Jade was extremely helpful, supportive- and efficient.

A pleasant and friendly manner, helping me get more benefit than I actually walked in to the store to receive.

A credit to Vodafone…. 5 out of 5

Geoff H.

16. Februar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hey Geoff, thanks for letting us know about the great impression Jade made on you recently. We always love seein when one of our team have had such a positive affect on one of our customers 😊
All the best, The Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Hifzah was the most helpful Vodafone…

Hifzah was the most helpful Vodafone sales/customer representative I have experienced in 20+ years with Vodafone. Helpful and knowledgeable and a lovely personality. She is an asset to the company.

15. Februar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Hifzah was so helpful and explained all…

Hifzah was so helpful and explained all the new changes with our contracts in a very digestible way. She sorted out our existing contracts to make them cheaper and I was able to leave the store with my desired device! Keep up the good work :)

14. Februar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Fabulous service and help from this…

Fabulous service and help from this young lady Hifzah, Couldn’t have been more helpful.

14. Februar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Thanks for your brilliant review, Simon! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

The customer service at Vodafone is…

The customer service at Vodafone is usually horrible in my experience. Today was an exception, thanks to Jade at Vodafone Derbion in Derby she was very professional polite and helpful.
Managed to sort out complicated issue with my SIM card with a lot of patience.

8. Februar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hi Alaa. Thank you for your review for Jade. Minus your past experiences, It's always lovely to read such great feedback for our advisors. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jade has been really helpful

Jade has been really helpful. 10/10 service
Will defo be coming back to store

10. Februar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hi Steven. Thank you for your review for Jade. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Was approached by the wonderful Kady…

Was approached by the wonderful Kady Diallo. She helped with mine and my husbands upgrade. Expressed to her how it has been a struggle to upgrade and she made sure that our experience was great and that we didn't have to worry about anything. Very welcoming and approachable. Great to see her as a member of staff

8. Februar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hi Catherine. Thank you for your review for Kady. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Very happy with the sales service…

Very happy with the sales service received today in your Derby store by Jade, knowledge exactly what we need. 2 new contracts sorted along with phones and cases. Very please give her a pay increase good staff hard to find 👌

6. Februar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hi Mr Pett,

We’re glad to hear you found the best options for you when visiting the store. Thanks for your review for Jade. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Bewertet mit 5 von 5 Sternen

Great service from AJ really helfpfull .

25. Januar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hi Mato,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Really positive experience!!

From the moment we were introduced to our advisor Jade, she put me at ease with her warm & friendly greeting & her wealth of knowledge.

Jade too her time to provide me with options so I could make informed choices as to what handset suited my needs.

Jade took time to explain the plan which includes sim & my device.

Such a refreshing experience all round!
Would definitely recommend Vodafone & Derby Vodafone shop!!

19. Januar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hello, Catherine,

It's great to hear about the positive experience which you've had with Jade. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service and knowledge in sorting…

Great service and knowledge in sorting a rather complex situation
Thanks Jade

5. Januar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hi Simon,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jade was very helpful

Jade was very helpful, informative and clearly spoken. Very good service

4. Januar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hi William,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Honestly I'm very happy and impressed…

Honestly I'm very happy and impressed with the service received from Hifzah so helpful and patient

2. Januar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hey Sylvia,

Thanks for letting us know what an amazing job Hifzah did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service from jay broadband and…

Great service from jay broadband and sim coming here again

30. Dezember 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hi Ann. Thank you for your review for Jay. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Was served by Jay

Was served by Jay

Excellent service

Will definitely come back

24. Dezember 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hi Karen. Thank you for your review for Jay. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Very helpful and friendly

Very helpful and friendly. Got what we needed, great help from Jade

15. Dezember 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hello, Angela,

Thanks for letting us know what an amazing job Jade did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jade was very helpful and informative…

Jade was very helpful and informative will definitely be coming back

29. November 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hi Ruth,

Thanks for the great feedback for Jade, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great serive from aj he really did his…

Great serive from aj he really did his best to help me

20. November 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hi Lynda,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jade was amazing as she assisted me…

Jade was amazing as she assisted me with finding the right plan for what I needed. Kudos to her for going over and beyond to make sure I was a happy customer.

6. November 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Derby-Logo

Antwort von Vodafone UK - Derby

Hi Erika,

Thanks for sharing your fabulous feedback for Jade. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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