Vodafone UK - Chester Grosvenor Centre Bewertungen 

284
TrustScore 5 von 5

4,9

3 New Gate Row, Grosvenor Centre, CH1 1EE Chester, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Hi, we spoke to the sales advisor Taniya and she was very helpful and very knowledgeable about the product we needed couldn’t do enough for us. Very pleased with assisting us thanks very much for all... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Myself and my sister wanted a basic mobile phone for our elderly friend as we could not get hold of her at times due to an old land line that wasn't reliable, she was worried that due.to her not bei... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • 3 New Gate Row, Grosvenor Centre, CH1 1EE, Chester, Vereinigtes Königreich

4,9

Hervorragend

TrustScore 5 von 5

284 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(284)

41.418 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent service from staff

24. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

Hey Phil,

 This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,

Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Alan was a great help in store today

Alan was a great help in store today. I had a problem with my phone but he got me back up and running. Thanks

23. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

Hey Eleanor,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Absolutely fabulous customer service.

Absolutely fabulous customer service.

22. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

Hey Gary,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

In store Chester

Terry made our new phone purchase easy , we couldn’t have hoped for a better service

1. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Tanya she’s the best

20. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Steve was very helpful .

Steve was very helpful and explained everything. Explained how to obtain my MAC code and helped me to get it. Overall a good experience.

13. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

We're happy to hear that our agent Steve was helpful and that you had a good experience. We appreciate you taking the time to share your feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Super Service

Steve was really helpful arranging a new phone for my husband and replacement phone tarriff for us both. Great service 👍🏻

13. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

We're happy to hear that the new phone arrangement and replacement phone tariff worked out well.

Thanks for your review,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great and speedy service

Great and speedy service

14. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jamie was extremely helpful gave me a…

Jamie was extremely helpful gave me a great deal on my sim plan and transferred all my data to my new phone

10. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

Hi. We're happy to hear that you had a great experience! We appreciate your positive feedback regarding the helpful assistance you received with your new phone and plan. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Alan was a great help today

Great sense of humour, helpful with older clients.

8. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

Hi. We're happy to hear that our team's humour and assistance were helpful. Thank you for your positive feedback; we appreciate it greatly. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jamie was extremely helpful gave me a…

Jamie was extremely helpful gave me a great deal on my new phone and even transferred all my data from my old phone

4. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great customer service from Alan

Great customer service from Alan. I was new to the concept of air time plan having previously bought my phone outright.Everything pertaining to the contract explained clearly in an easy to understand language. The new Apple pro 17 looks amazing.

20. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I was served by Alan

I was served by Alan. Alan gave exemplary service. Very knowledgeable. Was open and transparent in his review of the options available.

18. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

When we came into store we had a few…

When we came into store we had a few problems we needed help with taniya could not do enough for us she was fantastic and Steve he helped me transfer all my data just for that we will always come back to store

15. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Terri was extremely friendly and…

Terri was extremely friendly and helpful transferring all my data to my new phone I collected today

8. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

A great experience

It was our intention to find another provider as we were being bombarded with good deals for broadband and phones. Instead Jamie convinced us to stay, updating our deals to the latest available, and saving us money. He still managed to part us with money for a device, but we still came out of the store with a great deal. This Jamie did with charm and good humour and we are extremely pleased with the outcome.

6. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jamie was very hepful

Jamie was very hepful, gave me a great deal on my new phone and transfered all my data from my old phone

6. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jamie was extremely helpful gave me a…

Jamie was extremely helpful gave me a great deal on my new phone and transferred all my data from my old phone to my new one

6. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Outstanding Help

The help I received in the Chester branch was outstanding. I am in my eighties and have very little understanding when it comes to technology. Terri spent a great deal of time explaining the kind of phone that might be suitable for my needs. She was very kind, patient and in no way pushy.

25. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

Hey Jill,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great Service from start to finish

Steven was extremely polite, knowledgeable and appreciative of our situation and instantly focused in on what was important for us, in terms of the service package we were looking for.

He took the time to clearly explain how everything was going to work, the associated costs and benefits.

He made it easy and took care of the hard work. It was a breath of fresh air compared to having to do it ourselves on the web or via the phone.

Could not recommend enough

4. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Chester Grosvenor Centre-Logo

Antwort von Vodafone UK - Chester Grosvenor Centre

Hey Christopher,

Thanks for the lovely review and fantastic support for Steven.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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