Incredibly friendly staff. Explained everything patiently. Visited twice this week and both times had an awesome experience. Very happy with the outcome both times
Standort
Standort wechselnUnit 1 St Catherine's Walk Shopping Centre, SA31 1GA Carmarthen, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Zahra was knowledgeable, respectful, courteous and so helpful. I cannot praise her enough. Because of my experience with my previous Broadband company over the years I was very nervous indeed about vi... Mehr ansehen
Unternehmen hat geantwortet
Visited this store on Wednesday afternoon. Was greeted by Becky who was with a customer and said would be with us soon. Becky then began to assist myself, wife and son in a personal and professiona... Mehr ansehen
Unternehmen hat geantwortet
Had issues with our recent transfer to Vodafone broadband - especially our mobile phones! Lewis & Becky sorted this out and are a real testament to the kind of practice we would expect from such a rep... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Mobilfunknetzbetreiber
- Mobiltelefongeschäft
- Internetanbieter
- Telefon- und Internetdienst
- Telekommunikationsanbieter
Über Vodafone UK - Carmarthen
Vom Unternehmen geschrieben
Kontaktinformationen
Unit 1 St Catherine's Walk Shopping Centre, SA31 1GA, Carmarthen, Vereinigtes Königreich
4,9
Hervorragend
181 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
In store very helpful. Follow up with Vodaphone terrible.
In store very helpful and no complaints. My issue is that I returned my old phone in store for a trade in and nearly two weeks later I am getting texts from Vodafone that I haven`t returned my phone and will lose the trade in value. I have phoned Vodafone multiple times and no one can tell me where my phone is. The call operators have not been particularly helpful, don`t listen to what they are being told and a several occasions spoken over me and I still don`t know where my traded in phone is.
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
Hey Nigel,
Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.
You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately, you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Glenn was very professional
Glenn was very professional, found the best deal for me and explained everything thoroughly. Very helpful and pleasant.
10. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
Hey Mr G Thomas,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from the Carmarthen…
Excellent service from the Carmarthen store again. Took a second sim for my wife.
10. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
Hey Scott,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent
Excellent, Becky was very helpful, had a lovely chat whilst sorting a new phone and was done in no time with a good deal and trade in. Phone has been ordered as none in stock. Thankyou
13. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
Hey Lisa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Becky gave us outstanding service
Becky gave us outstanding service
2. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
Hey Anthony,
Thanks for the lovely review and fantastic support for Becky.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Glenn was very helpful and efficient
Really helpful and supportive. Upgraded early as someone stole my phone and Glenn was brilliant.
30. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
Hey Katie,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Was served by Kelly
Was served by Kelly. Very happy with the service 😁
30. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
Hey Melanie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Antwort von Vodafone UK - Carmarthen
Hey Alisha,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
broadband swap
Becky made my broadband swap very easy and painless. 100% happy with my service.
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent service
The sales person (Becky)made the experience great. I’m glad I called in😁
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very informative,interactive and…
Very informative,interactive and polite. Great service
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Went into Carmarthen store this morning…
Went into Carmarthen store this morning to sort out a problem . We were so lucky to have Becky to serve us .
She understood our problem and was so understanding with us as we are not very tech friendly . She explained everything to us and actually sorted it out for us .
We are so grateful as we would never had been able to do ourselves .
Thank you Becky for help , understanding and patience .
The store are fortunate to have such a great employee.
29. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
Hi. We're happy to hear about the great service you received in our store! We really appreciate the feedback regarding our employee's understanding and patience in resolving your issue. It's great to know they were able to help. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Terrible costumer service
I took out a contract with Vodaphone and for over a year i have been trying to transfer this account to another person.
The staff in store were totally unhelpful. I nolonger live with the person who had the phone. They insisted we came into store together which we did. coursing a great deal of stress to arrange.
The staff in store then informed us we had to complete this on line and be together when they called us,
This was completed online and we called them while together. the contract still remains in my name and i am still being billed for an account i dont use
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
Hi. It's disappointing to hear about the difficulties you've faced trying to transfer your account and the unhelpful service you received in-store. This isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone.
Vodafone Social Media Team
Becky was very helpful during our visit…
Becky was very helpful during our visit today in your Vodafone shop. She explained well everything and we understood it very well regarding the plan, device plan and airtime, monthly fees, etc. kudos to Becky!
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
Hi. We're happy to hear that you found our team member helpful during your visit. We appreciate you taking the time to share your positive experience with us. It's great to know the explanation was clear and easy to understand. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Beckie (Blue) Tech Wizard.
I have been having problems with my redmi note. I cannot update the apps on my phone due to a lack of internal memory. Beckie (Blue) went above and beyond to try to solve my problem and her help and advice were invaluable in getting to the root of the problem.
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
Hi. We appreciate you sharing your experience. We're glad that our team member was able to provide invaluable assistance in identifying the cause of the issue you encountered while updating apps on your Redmi Note. We value your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kelly from your Carmarthen store was…
Kelly from your Carmarthen store was fantastic in helping me with everything
11. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Helpful and efficient service
Becky was very thorough and helpful and made the process of changing from pay as you go to pay monthly easy.
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Becky was excellent
Becky was excellent. She helped my mother by removing harmful apps.
Thank you for employing such a lovely lady.
12. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Always Really helpful in the Carmarthen…
Always Really helpful in the Carmarthen branch! Becky Went through all of the options available to us! Top woman!
11. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Visited this store on Wednesday…store visit
Visited this store on Wednesday afternoon. Was greeted by Becky who was with a customer and said would be with us soon.
Becky then began to assist myself, wife and son in a personal and professional manner. She showed us what our usages were and actually got us more services for less money. Was very reassuring and made us feel valued as customers of Vodafone.
24. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Carmarthen
Hey Mark,
Thanks for the lovely review and fantastic support for Becky.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.