We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Mehr ansehen
Unternehmen hat geantwortet
Unit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Mehr ansehen
Unternehmen hat geantwortet
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Mehr ansehen
Unternehmen hat geantwortet
Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone. It come up on my Mobile banking about paying a bill off Abin reassured me th... Mehr ansehen
Unternehmen hat geantwortet
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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I went into the shop I had no real idea what I wanted.i was served by Andreana who was very helpful and very friendly. I would definitely head to her desk if I come back to your store.

Antwort von Vodafone UK - Cambridge Grand Arcade
I had a great experience with Vodafone, thanks to Henry. He was really helpful, took the time to explain everything clearly, and even managed to get me a slightly cheaper price, which I really appreciated. His excellent customer service made the whole process easy and stress-free. I'm very happy with the service I received and would definitely recommend Vodafone, especially if you get the chance to be helped by Henry. Thank you!

Antwort von Vodafone UK - Cambridge Grand Arcade
Customer service was great. Holly was super helpful and clear and she even stayed after closing hours to help with an upgrade.

Antwort von Vodafone UK - Cambridge Grand Arcade
Abin has been very helpful and polite. He’s helped me find good discounts for my phone

Antwort von Vodafone UK - Cambridge Grand Arcade

Antwort von Vodafone UK - Cambridge Grand Arcade
Bianca was massively helpful in sorting out my upgrade.
Thank you!

Antwort von Vodafone UK - Cambridge Grand Arcade
Anwaar was very vwey helpful , although took a while but helped till the end thank you

Antwort von Vodafone UK - Cambridge Grand Arcade
Bianca made our experience great today 🙂
She was cheerful, knowledgeable and extremely helpful.
We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to solve all the issues, rearrange our contracts and save us some money.
She was so efficient and I felt she went above and beyond to make the experience stress free. She gave good advice and sound information.
Thank you so much 🙏

Antwort von Vodafone UK - Cambridge Grand Arcade
Had fantastic service by Holly when getting my new phone she was very friendly and helpful.

Antwort von Vodafone UK - Cambridge Grand Arcade
The gentleman who served me was very professional and polite help me finding the best deal thank you

Antwort von Vodafone UK - Cambridge Grand Arcade
Andreana served me with a beautiful smile and spirit today . Helped me get a cheaper phone contract and helped navigate a new phone .

Antwort von Vodafone UK - Cambridge Grand Arcade
Shamsul was the best! Took the time with patience to help me resolve my Voxi problem.

Antwort von Vodafone UK - Cambridge Grand Arcade
Holly was amazing in the Cambridge Vodafone shop

Antwort von Vodafone UK - Cambridge Grand Arcade
Holly was wonderful-efficient, friendly and understanding throughout. She was busy, often needing to quickly touch-base with new customers, without making me feel in any way abandoned. A true professional!

Antwort von Vodafone UK - Cambridge Grand Arcade
Holly at the Cambridge store was outstanding today, I was very impressed with the knowledge she had with my issue, very polite and understanding of my situation with having no data. The issue sadly is still going on but it is out of her control, she did however sort me a temporary solution until the bigger issue is solved. Thank you so much for all your help :)

Antwort von Vodafone UK - Cambridge Grand Arcade
Nandana really helped me with my issue and made sure it is fixed.she has done an excellent job staying with me for 2hours and fixed my issue and also helped me move to Vodafone. She is very professional and I really am happy with the service.

Antwort von Vodafone UK - Cambridge Grand Arcade
Nandana was fabulous. She never gave up and finally solved the problem. Gold star!!!

Antwort von Vodafone UK - Cambridge Grand Arcade
Holly was super helpful and informative, helping me find a great deal on my phone, and made me feel super welcome. Was going to wait to make my purchase but she was so great I didn't see the need to wait, Thanks Holly for the 5* service! ☺️

Antwort von Vodafone UK - Cambridge Grand Arcade
A war answered all the questions very professional very very impressed with Anwar service, amazing person thank you 😊

Antwort von Vodafone UK - Cambridge Grand Arcade
Kam was very good whit his serves
He went extra and be on explain a lot to we

Antwort von Vodafone UK - Cambridge Grand Arcade
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