Vodafone UK - Bristol Cribbs Bewertungen 

162
TrustScore 5 von 5

4,8

42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG Bristol, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Myself and my partner came into this store yesterday wanting to upgrade our phones, we were helped by Ty and Ben and both men were great. I'm not very good when it comes to tech but Ty and Ben both he... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We were helped by Femi, who was excellent. He was attentive, patient, and went out of his was to find the solution we needed and save us some money. I needed to get a new contract for my phone, keep... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Millie was great , she answered all of our questions and helped us with our purchase very calmly and so polite. She always made sure to explain everything well and double check that we were okay with... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ben assistant manager. What a gem true asset. Went in to talk about account for old mobile broadband and rarely used voice contract. Turns out Vodafone have stopped stores helping with anything other... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • 42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG, Bristol, Vereinigtes Königreich

4,8

Hervorragend

TrustScore 5 von 5

162 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(162)

39.970 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful

8. Oktober 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Hey Theresa, Thanks for your fab feedback.
All the best, The Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Millicent was wonderful

Great customer service…start to finish

5. Oktober 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

We were so fortunate to have the most…

We were so fortunate to have the most helpful and friendly assistant, who sorted out internet issues with my husbands phone and managed to save me a considerable amount on my monthly payments.
A massive thank you!!!!

30. September 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Hi Ponting,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Service at vodafone

Very cheerful lady
Friendly and warm
Explains in detail

30. September 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Hi Enetty,

It's great to hear about your recent experience and feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

John

John
Was kind friendly and informative. His knowledge is excellent. All options and contracts explained fully.Very professional

14. September 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Hey Stephen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Useful + Helpful

Monday 9 September, I spent about an hour in the care of Samuel, swopping my old series 5/6 iphone for a 'modern' item. I am not 'technical' but Sam was super patient. He explained in simple language, he listened and dealt with all.my questions sensitively.
It was a pleasure + informative as he gained my trust.
I appreciated his approach.

9. September 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Hi Robin. Thank you for your review for Samuel. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

SO helpful

Went into the store, desperate for help to get a new mobile Wi-Fi provider having been let down by our previous one.
The Assistant manager, Ben, could not have been more helpful. He really did go the extra mile for us, explaining everything so succinctly. I have had a phone contract with Vodafone for many years, and they didn't let me down with their router either.

6. September 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Hi Jane,

Thanks for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Absolutely fantastic help

Absolutely fantastic help! Highly recommend this service. I really appreciated all the help with my requests.

6. September 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Hi Chelsea,

Thanks for sharing your fabulous feedback! If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great help

Helped me massively, friendly, always happy and smiling thanks Milliecent

28. August 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Hi Rooman,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I am very happy with the service at…

I am very happy with the service at Vodafone today. Millicent was really kind and very helpful.

24. August 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Hey Adél,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent service from Millicent

Had excellent service from Millicent today who answered all my questions and helped me get a great deal. She is a lovely young lady!

24. August 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Hey Belle,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Milicent was very helpful and got me…

Milicent was very helpful and got me sorted out quickly. A great experience 👍

20. August 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Hi Abbosjon. Thank you for your review for Milicent. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Millicent in the Cribbs store was…

Millicent in the Cribbs store was excellent. Friendly, diligent and efficient. Thanks!

13. August 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Hi. Thank you for your review for Millicent. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 1 von 5 Sternen

Second attempt to use the Bristol…

Second attempt to use the Bristol Cribbs causeway store in the same week. First attempt there was sign on the door saying closed due to illness this clearly can’t be helped. Fast forward two days later the shop was open stopped at the door to be told they were closing early again due to staffing issues. A multi billion pound company can clearly get bank staff in! I have driven over an hour as this is the only store in the area open past 5.30! To say am not impressed would be an understatement!I have been with Vodafone now for nearly 13 years I would appreciate a bit less of an abrupt vague answer off one of your employees. Clearly if you don’t want me to renew one of my 4 family contracts I might have to look else where!

7. August 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Hey Stuart,

I am sorry to hear that you were unable to visit one of our stores due to staffing issues, I can appreciate the disappointment and frustration this would cause. We have multiple stores that you can visit at any given time and if you are unable to get help there, you can contact us on 191, LiveChat or any of our social media platforms.

If there's anything at all you still need help with or would like us to look into further, please come and get in touch with my team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 4 von 5 Sternen

The vodafone representative was very…

The vodafone representative was very helpful and polite. It was a hot day and i was very greatful for the offer of a 2 bottles of fresh spring water for the both of us. Im glad with the service. Thank you.

6. August 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Hey Jacqueline,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Luke at Cribbs Causeway delivered…

Luke at Cribbs Causeway delivered excellent customer service helping us upgrading and exploring options at the Vodafone store. Luke couldn’t have been more helpful and friendly and we got exactly what we needed with the package deal. Thank you again! 😁

31. Juli 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Hey Trin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Millicent was excellent

Millicent was excellent. The best Vodafone staff member I have ever encountered.

23. Juli 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Hi Gwydion,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Millicent provided great service.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent Service

Callum, Millicent and Kenneth served us today in Vodafone Cribbs Causeway for two upgrades - one for me and one for my son. All 3 members of staff were excellent - friendly, patient and calm despite the shop being very busy. Thank-you!

20. Juli 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Vodafone Tech Team Superb…

The people I got to support and solve all my concerns were amazing at Bristol Cribbs Causeway.

I had problems with my online account plus my broadband order and they looked into everything and got me unlimited broadband until 11 Aug for free. They started a complaint re long delay in getting connected to my new home.

Beth and Luke made me feel I was worth getting things sorted and they both had to think outside the box to “fool” the system to get me into my account. The peace of mind I have now is priceless. Thank you Beth and Luke.

Lorraine Drohan

13. Juli 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bristol Cribbs-Logo

Antwort von Vodafone UK - Bristol Cribbs

Hi Lorraine. Thank you for your review for Beth and Luke. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr