Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Mehr ansehen
Unternehmen hat geantwortet
39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Mehr ansehen
Unternehmen hat geantwortet
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Mehr ansehen
Unternehmen hat geantwortet
Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well
Unternehmen hat geantwortet
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Hari was great provided me with perfect customer service, can’t thank him enough he has been great and the rest of the staff also very friendly.

Antwort von Vodafone UK - Birkenhead
Dylan at the Birkenhead Branch of Vodafone was brilliant. He was very friendly and really helpful at finding the best options for all my family’s mobile phone packages. Plus he found a better deal for our WiFi. I would recommend 100%.

Antwort von Vodafone UK - Birkenhead
i went into vodafone wanting an upgrade but wasn’t sure about anything (such a technophobe!) tom was so lovely, his customer service was 10/10 and he helped me understand fully about the contracts for both the handset and the airtime plan and to choose the right plan for me. he was so pleasant to talk to and was always smiling and he was also so lovely with other customers waiting and the team of staff he worked with. tom was knowledgable with everything vodafone and he he also sorted my broadband plan for me and is going to help me sort an ipad plan too. thankyou for all your help and support Tom! :)

Antwort von Vodafone UK - Birkenhead
Amazing service by Tom. Couldn’t have asked for better customer service. Really informative from the very start. I’ve come out one happy customer. Thank you

Antwort von Vodafone UK - Birkenhead

Antwort von Vodafone UK - Birkenhead
Really knowledgable & friend Young chap called Dylan.

Antwort von Vodafone UK - Birkenhead
Hari was exceptional today. He was very helpful and friendly. He spoke so that I could understand and went into a lot of detail for me. He was a very helpful pleasant young man.

Antwort von Vodafone UK - Birkenhead
Hari was very patient and helped us upgrade our accounts, explaining everything. Nothing was too much trouble. He is a credit to Vodafone

Antwort von Vodafone UK - Birkenhead
Hari was very helpful especially as I’m a senior citizen & needed guidance.

Antwort von Vodafone UK - Birkenhead
I had a stressful morning phone/charger caught fire.. attended for some advice very kind and no pressure environment
HARI was calm and knowledgeable and helped me with an upgrade which was very easily done new phone received and panic over

Antwort von Vodafone UK - Birkenhead
My husband and I went into the Birkenhead store on Friday afternoon 30th May 2025.
We were seen to immediately by a lovely young man called Dylan. He was extremely knowledgeable and helpful. He sorted everything we needed, no problem at all. It was a pleasure to deal with someone in person, rather than an 'app'. He was very professional and I would highly recommend using the Birkenhead store.

Antwort von Vodafone UK - Birkenhead
Meeting representatives like Tom is the exact reason why I choose to shop in store. Thank you for sharing your time, patience and knowledge to help me make a decision on my new phone. I hope you get the recognition you deserve, I will be back to purchase my broadband - hopefully from you! Thanks Tom.

Antwort von Vodafone UK - Birkenhead
Thomas provided excellent service, upgraded my sim today and talked me through the process. Credit to the store as he really went above and beyond.

Antwort von Vodafone UK - Birkenhead
Thank you to Dylan today for helping me with my phone, excellent service great guy. Thankyou

Antwort von Vodafone UK - Birkenhead
Extremely helpful and knowledgeable about products. Excellent service

Antwort von Vodafone UK - Birkenhead
Tom who dealt with me was superb. He made me feel comfortable and was really intensive in his search for the best packages to suit my needs. Would definitely recommend this store and the customer service they provide.

Antwort von Vodafone UK - Birkenhead
Superb service today at this Birkenhead branch, as usual. Friendly and helpful to us less tech savvy oldies! Thank you.

Antwort von Vodafone UK - Birkenhead
All the staff were approachable, friendly and eager to help.
Tom helped sort my plan out and get a great deal on an upgrade.
He also assisted my cousin, with additional needs, to get their first ever contract. He showed patience, understanding and professionalism throughout.
He is an excellent member of staff and deserves a bonus!

Antwort von Vodafone UK - Birkenhead
Thank you Laura for your help! You have been great.

Antwort von Vodafone UK - Birkenhead
We got seen by Laura in the Birkenhead store and she was fantastic really helped us out and got us the best Vodafone deals she could and it's even saved us money as we got the broadband off her as well which was another great deal she was brilliant with us

Antwort von Vodafone UK - Birkenhead
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