Vodafone UK - Berwick Upon Tweed Bewertungen 

153
TrustScore 5 von 5

4,9

48 Marygate, TD15 1BN BERWICK-UPON-TWEED, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My sim only package is coming to an end and I visited Berwick store to discuss options. Simon, the store manager, gave me a super welcome and searched to see what new options were available. In the en... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

David in the Berwick-upon-Tweed shop went the extra mile and some to get my wifes replacement phone up and running. Proper old fashioned customer service. It's always a pleasure to pop in to the Berwi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I wanted to take a moment to share some feedback about Simon, who helped me upgrade from a SIM-only plan to a new iPhone on Friday. He may not remember, but Simon also helped me out many years a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Walk into Vodafone shop in Berwick upon Tweed today to complain about loosing my free Spotify. Spoke to Simon, he had a look at account details and recommended u tube in stead. On looking at my accoun... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • 48 Marygate, TD15 1BN, BERWICK-UPON-TWEED, Vereinigtes Königreich

4,9

Hervorragend

TrustScore 5 von 5

153 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(153)

40.120 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Kira was brilliant

Kira was brilliant, helpful and saved me some money too, top job

29. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hey there,

Thanks for the lovely review and fantastic support for Kira.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Stephanie was really helpful

I visited today for help with my new phone. Although I had no idea what I was doing Stephanie was very kind and sorted the problem without making me feel silly. She wasn’t at all pushy but asked about my broadband and found d me a much better option with Vodaphone

7. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hey Caroline,

Thanks for the lovely review and fantastic support for Stephanie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Kira was amazing

Kira was amazing. Already recommended her to friends and family

5. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hey Lauren,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kira.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

So helpful and polite

So helpful and polite. Always go to the main man Simon when I have issues or to do upgrades.

1. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hey Louise,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

All the staff was very helpful in the…

All the staff was very helpful in the Berwick branch answered all my queries & questions which lead to a enjoyable customer experience.
Thanks guys..

22. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Fantastic

Fantastic, knowledgable staff. I felt like the service was personal to me and can not fault the advice given.

23. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Brilliant service from Simon

Brilliant service from Simon, sorted me out with a new phone and got me a great deal. Would definitely recommend Vodafone Berwick.

22. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hey Gemma,

Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

After some VERY frustrating online and…

After some VERY frustrating online and telephone interactions with Vodafone, we visited your Berwick upon Tweed store and had an excellent experience with Steph and Kira, who spent an hour with us patiently sorting everything out, apologising for the frustrations we had experienced and got my son sorted with a new phone. Thank you Steph and Kira!

6. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hey Lynne,

Thanks for the lovely review and fantastic support for Steph and Kira.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Simon was very helpful

Simon was very helpful, knowledgable & friendly. Thanks Simon!

1. Juli 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service

Went into the Vodafone store in Berwick-upon-Tweed with several questions. Stephanie dealt with all the questions successfully and was very patient and cheerful.

18. Juni 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

We're happy to hear that you had a positive experience in our Berwick-upon-Tweed store. Thank you for sharing the feedback for Stephanie!

Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service

Great service

17. Juni 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hi Maureen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Friendly lass called Jennifer helped me…

Friendly lass called Jennifer helped me so much after my phone failed and was left wondering where to next She was great & has so much patience Thank-you

14. Juni 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hi Glennis. We're happy to see you've had some amazing service from Jennifer. Thank you for your feedback!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Stef helped me hugely

Stef helped me hugely, issue was sorted quickly and everything was explained really well. Massive thanks xx

8. Juni 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hey Jack,

Thanks for the lovely review and fantastic support for Stef.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service and experience

Stephanie provided excellent customer service, and was very helpful in choosing the best phone and plan for my needs. This made the whole process a positive experience - thank you! Well done to the Berwick team!

3. Juni 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hey Isabel,

Thanks for the lovely review and fantastic support for Stephanie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Amazing Experience

I had a lovely experience with Stephanie who helped explain the different options i had and which phone and plan would suit me best and she helped me choose a new phone that will last me. Overall a lovely experience and amazing help was provided

19. Mai 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hey Mackenzie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Thank you Keira!

Brilliant patient and kind customer service as we changed phones and upgraded. Nothing was too much trouble so thank you very much Keira

14. Mai 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hi,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I had a great experience with Stephanie

I had a great experience with Stephanie at the Berwick store, she was friendly and welcoming and was able to help me with what I needed. I was able to get what was needed without any hassle. I was given all the information I needed and she answered any questions that I had. I felt like I was in good hands and I know I can pop in to have any questions that I may have in the future.

7. Mai 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hey Brad,
Thanks for the lovely review and fantastic support for Stephanie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Very Cindy helpful lovely chat and a…

Very Cindy helpful lovely chat and a good laugh

3. Mai 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hey Euan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Very friendly,saved money

Very friendly,saved money, very good service all round

3. Mai 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hey Davie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Simon is a massive asset to Vodafone

I wanted to take a moment to share some feedback about Simon, who helped me upgrade from a SIM-only plan to a new iPhone on Friday.

He may not remember, but Simon also helped me out many years ago when I was an O2 customer. I’ve never forgotten that experience because of how friendly, helpful, and engaging he was. I’m pleased to say he hasn’t changed a bit—still the same friendly, funny, and incredibly helpful person today.

I’m not exaggerating when I say Simon is a massive asset to your company. As long as he’s with Vodafone, I’ll be sticking with you.
Thanks again, Simon!

11. April 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Berwick Upon Tweed-Logo

Antwort von Vodafone UK - Berwick Upon Tweed

Hi Sara. Thank you for your glowing review for Simon. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr