Great service from both Steven and Jeba. Their knowledge and advice was detailed and they explained everything in a humourous manner that we both understood. Thanks for your service
Unternehmen hat geantwortet
Standort
Standort wechseln2c Bon Accord Shopping Centre, AB25 1HZ Aberdeen, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I would like to express my sincere thanks for the truly professional service I received today. The salesperson, Nicole, was friendly and welcoming throughout, and showed great patience, reliabil... Mehr ansehen
Unternehmen hat geantwortet
Huge thanks to Ozzy who helped me out today! He was super friendly, patient with all my questions, and helped me pick the perfect airtime plan. Excellent service!
Unternehmen hat geantwortet
I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Mobilfunknetzbetreiber
- Mobiltelefongeschäft
- Internetanbieter
- Telefon- und Internetdienst
- Telekommunikationsanbieter
Über Vodafone UK - Aberdeen Bon Accord
Vom Unternehmen geschrieben
Kontaktinformationen
2c Bon Accord Shopping Centre, AB25 1HZ, Aberdeen, Vereinigtes Königreich
4,6
Hervorragend
395 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Ana was absolutely amazing
Ana was absolutely amazing! Very efficient and very friendly. Would highly recommend her customer service 👌
5. April 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Hi Angela,
We really appreciate your wonderful review and the amazing support for Ana.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Mel was friendly
Mel was friendly and patient while we decided which phone to buy.
31. März 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Hey Nicola,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer skills was unbelievable out of…
Customer skills was unbelievable out of this world everything I needed was dealt with in such a great care, never had such a great experience.
26. März 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Hi James,
This is such an amazing review for us. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Ana was super helpful and efficient.
Ana was super helpful and efficient.
19. März 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Thanks for the great feedback Jennifer, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely useless
Absolutely useless. Ask every detail know to man when trying to get through security.
17. März 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Hello,
We're sorry to hear that you had a negative experience, and we appreciate you taking the time to provide feedback.
With that being said, we will only ask what security is necessary to ensure that we're protecting our customer details.
Thanks,
Vodafone Social Media Team
Steph was great help and got me a good…
Steph was great help and got me a good deal
12. März 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Hi Maksym,
Thank you for your review for Steph. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent
Chris was very professional and was very engaging with us the whole time. Chris kept a smiling and friendly face while attending to us.
8. März 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Vodafone Visit
Melissa was really helpful and friendly. The process was really easy and straightforward.
7. März 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Hi Adam,
Thank you for your review for Melissa. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Steph was fantastic today
Steph was fantastic today, great girl and super friendly
5. März 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Hi John,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I'm very disappointed
I'm very disappointed
I pay for my roaming and when I land abroad I don't have service. It's happened 4 times this year, I try online to fix the issue😞 I tried on the store 😞 nothing happened.
I pay 75£ monthly and when I need my service ON , is not working.
Shame on you ↙️↙️
2. März 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Hello Fabian,
We appreciate the importance of being connected, so it's disappointing to hear about the issues which you're having with your roaming. Are you making sure to restart your phone when you arrive at your destination? If you've had it on flight-mode and then arrive in a different location, sometimes it won't fully connect until you switch your phone off and on.
To discuss this in more detail, please reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
I've been a Vodafone customer for over…
I've been a Vodafone customer for over 30 years and the service is always excellent. Steven in the Aberdeen store is a credit to the company.
26. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Hello, Brian,
It's great to hear about the positive experience which you've had with Steven. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Steph is a lovely member of staff
Steph is a lovely member of staff. Always go to see Steph. Great service with a laugh included.Always makes my day
24. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Hi Alexander,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Steph was phenomenal
Steph was phenomenal, such a helpful member of staff. If I could score a 10 I would. Could not recommend Vodafone enough
24. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Hi Susan.
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ana could not have been more helpful
Ana could not have been more helpful! Reduced my bills and offered advice.
Ask for Ana! She knows her stuff.
20. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Hi Alex,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Antwort von Vodafone UK - Aberdeen Bon Accord
Thanks for tyyour feedback for Steph. All the best, The Vodafone Social Media Team
Popped into Vodafone to see if I could…
Popped into Vodafone to see if I could get a better deal than O2. Derry was great and was able to switch me over to a Vodafone plan that saved me £20 a month and gave me unlimited data, calls and texts. All in all in took about 15 mins and was incredibly easy to do.
15. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Ana was very helpful and sorted my…
Ana was very helpful and sorted my problem.
11. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Hi Sherri. Thank you for your review for Ana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ana was great
Ana was great! Very friendly and solved an issue I had.
9. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Hi Liam,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New Broadband Set up
Went in to get new WiFi. Spoke to Ana who didn’t really listen to what I was saying. Went in to enquire about the essentials broadband. But was made to go for the higher package. I was also told when the order was being completed that I didn’t need an engineers visit. Which I insisted that I did but was just blanked off. Still waiting to this day to get it set up. Thinking of leaving if not sorted soon. 03/03/25
9. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Hi Jamie. Thank you for your review for Ana. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic engagement with Vodafone…
Fantastic engagement with Vodafone staff Max & Chris instore. They took time to investigate existing plans and made valuable recommendations about upgrading.
6. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Aberdeen Bon Accord
Hi William,
This is a great review for Max and Chris. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.