Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great assistance from this company. Could not complete payment on line due to difficulties confirming with bank on same device as insurance forms. ( old phone). Their Customer serviice sorted it al... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Absolutely shocking experience with Vavista. I contacted them on Friday to carry out a simple change of car on my policy. Instead of handling what should be a basic request, I was told it needed... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Pleased with car insurance price. Compared to previous companies quote. Sales lady very polite. Difficulty in understanding as quietly spoken. Background noise level also made the call difficult.

Bewertet mit 5 von 5 Sternen

Found the link on Comparison site. Price was excellent. Filled in all details quickly and easily. Unfortunately site would not process payment. Contacted customer services who went through the process... Mehr ansehen

Unternehmensdetails

  1. Versicherungsgesellschaft
  2. Kfz-Versicherung
  3. Haushaltsversicherung
  4. Lebensversicherung

Informationen, die aus verschiedenen externen Quellen stammen

Looking after your health is one of the most important things you can do. At Vavista, we believe in the health and wellbeing of our policyholders. That’s why our innovative approach to car and life insurance helps you to protect against risk while also improving your health. As a Vavista policy holder, we reward you with a little extra, providing exclusive access to a wellbeing resource that helps you to stay fit and live a healthy life. Vavista offers car insurance with a number of policy options to suit a variety of clients and budgets. Comprehensive insurance offers the most extensive cover, ensuring you are protected against all possibilities. There are also a number of value added services such as extended warranty, or specialist insurance, which focuses on vintage and other specialised vehicles.


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

2999 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Worth checking alternatives for quotes

Worth checking alternatives for quotes, do not be lazy and let it autorenew.
Wife was quoted £881.68 with a £450 excess for renewal.

on comparethemarket the same policy with Vavista was £820 with £150 excess.

spoke with the renewals team to try and get her autorenewal matched (both above prices with vavista and same broker) but was told they dont match prices .... so they lost a customer. dont pay more than you need to.

13. Oktober 2025
Bewertung ohne vorherige Einladung
Vavista-Logo

Antwort von Vavista

Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@vavista.com, we can then locate your policy and assist you further. Thank you.

Bewertet mit 4 von 5 Sternen

They matched

Quick with quote. So far so good. Im glad somone else can beat go skippys prices. For the same price I got abit of extra cover with Vavusta unlike with go skippy. High excess to be expected. Touch wood i wont need spend it.
It also wasnt clear about courtesy car even in a comprehensive cover.

9. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Change of Vehicle Scam

Outrageous prices, borderline scam.
Will be contacting the financial ombudsman services over their predatory "premiums".

Have just got off the phone, having to pay a surprise premium.

Beware if you want to change your vehicle on the policy using their online portal (£35 premium instead of £50 by phone, plus a £5 'admin fee') - they make it seem as if the amount you are paying is the new monthly cost on the policy, in the payment confirmation and the "basket".

I had called up beforehand to speak to an agent, and he only mentioned a £5 admin fee, and said it would be expensive to change the vehicle by phone.

I guess they get you to use the online portal so they don't have to reveal the "premium" amount to you.

We are glad we didn't renew our policy and switched to another provider. We got full comprehensive with the new provider for less than what we were paying vavista for only fire and theft cover.

Absolutely shocking they get away with this nonsense.

6. Oktober 2025
Bewertung ohne vorherige Einladung
Vavista-Logo

Antwort von Vavista

Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to Reviews@Vavista.com, we can then locate your policy and assist you further. Thank you.

Bewertet mit 5 von 5 Sternen

Excellent Customers services because of…

Excellent Customers services because of they follows their cancellation policies over the phone calls no matters early in the morning during the Office times they always replied over the phones. Basically Car policies shouldn't have any issues but unnecessarily Insurers makes traps intentionally which caused seriously abusive illegal issues. Should to be very active supportive not only thousands of voice mails options press the button that's all the solutions. CREDIT PREMIUM AGREEMENT committed already taken policies no others alternatives has to be paid the full amounts of AGREEMENT Monthly Installments. Terrible awful CAR INSURERS tries to threatened to the Customers through to POLICE OFFICERS but they should to know POLICE OFFICERS aren't groups of Stupid nonsense. Most of the cases u feel that near about all Services they try to abusing POLICE OFFICERS. Doing aggressive abusive violent behaviours towards Customers or Services Users like NHS LIBRARY then they threatened to called the police. Ultrasound NHS Services big pestering to called the POLICE but surprising ashamed was patient was hungerness before day since 7 PM, sat down inside the Ultrasound GP for Ultrasound but patient was is in the lists. Big instructions not having any foods this that resulted didn't have any sence groups of nonsense. According to the various categories of harrassement abusing illegal unlawfull issues I try to make my own choices own decisions not to get direct killed very simple. We Customers or services users have our own lifestyles we are very busy aswell all day sitting down and sign in the CREDIT AGREEMENT I am unable to do. If agreement Car policy cancelled doesn't matter cancelled then. At least speaking with the Customers services to know the issues. Basically reducing the Stuff all Departments all services made this plan all just Click on the LINK PRESS NUMBER 7 THOUSANDS OF OPTIONS because of stuff shortages. Raised up three double money everything but no good services. Few times I cancelled then again taken VAVISTA CAR PREMIUM because of they have Customers services. Thanks for Customers choices whatever they wants to do. 💯💥👍👍👍👍👍

4. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

These people are scammers

These people are scammers. They will take your deposit and 1st direct debit payment then cancel your policy effective immediately, claiming that you didn't provide info when you did. Avoid these robbers!

2. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor Customer Service and charges

I took out a car insurance policy and realised shortly after—literally within minutes—that I needed to cancel it. I contacted the company immediately after the payment was taken, well before the policy was due to start (which was still over 3 weeks away), only to be told I’d be charged a £25 cancellation fee.

I find this extremely disappointing and unfair, especially considering that the policy hadn't even started. To make matters worse, this cancellation fee was not clearly visible during the sign-up process or on their website. Had I known about it upfront, I would have reconsidered proceeding in the first place.

Charging such a fee for cancelling within minutes of purchase—before any cover begins—feels like an unnecessary penalty and poor customer service. I believe greater transparency is needed in how these fees are communicated to customers.

2. Oktober 2025
Bewertung ohne vorherige Einladung
Vavista-Logo

Antwort von Vavista

Hi, thank you for your feedback. We are sorry to hear of your recent experience you have had with us regarding the cancellation of your policy and the charges that you incurred. Please note that we do appreciate this type of feedback from our customers as it allows us to investigate these problems and we will take your feedback on board. We are always looking at ways to improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@vavista.com, we can then locate your policy and assist you further. Thank you.

Bewertet mit 5 von 5 Sternen

First time with Vavista

First time with Vavista. It was a dream to proceed online being one of the cheapest for the same coverage.
I love love the fact they plant a tree with every sale. Wonder where my tree will be.

29. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't fall for it..

This company surely does not follow FCA and is not reputable.
Please report them to the FCA.

25. September 2025
Bewertung ohne vorherige Einladung
Vavista-Logo

Antwort von Vavista

Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@vavista.com, we can then locate your policy and assist you further. Thank you.

Bewertet mit 1 von 5 Sternen

Sham Insurance

Do not fall for the cheap prices they entice you with on comparison sites. It’s all to lure you in and cause you trouble later on.
I purchased my brothers insurance from them. BIG MISTAKE! Within a month they issued a cancellation via a text saying by midnight they will cancel the policy and to call them. When he called a rude lady, probably the same one everyone else is referring to went ape and gave him till 7pm to verify all drivers dvla history. We gave her the codes but she was still barking down the phone so we just accepted the cancellation. Not worth the headache but they are breaking FCA guidelines not giving 14 day notice for cancellation and even though all the licence numbers were entered into Go Compare they don’t do the relevant checks. Nowadays any reputable company can do these checks themselves and also have the NCD proof uploaded and verified.
Sham company that doesn’t charge pro data and makes its own cancellation fees up. I think this one mad lady runs the whole crap from her get to with 10 kids running round the back. Hence why she can’t pay out in any claims!

11. September 2025
Bewertung ohne vorherige Einladung
Vavista-Logo

Antwort von Vavista

Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to Reviews@Vavista.com, we can then locate your policy and assist you further. Thank you.

Bewertet mit 1 von 5 Sternen

Terrible insurance company

To be honest I think 1 star is not enough. They deserve no stars!!!!!
I have been with this company for 8 months. I had a claim put in against me and was told that they will not take responsibility for this due to not having commuting on my policy. I then had to add this to my policy. I have been having some financial difficulties with changing jobs. I rang them up asking for help. Where this very rude women was talking down to me and refused for me to give permission for a friends to talk to them on my behalf. She told me my only options are to cancel or to give them money. I explained I could not and needed help. She did not care. All you could hear in the background was laughing and kids shouting. She then got more and more rude until I said cancel the policy. She was very happy about this. No care in the world.
She then told me there is a claim against me and I asked her to explain she got snappy and sharp with me telling me I should know as I hit a car. Now to my information the claim was not being continued with my insurance as I wasn’t fully covered. She then transferred to without telling me. I then had an email stating I owed over a grand to Vavista….
I called and asked why. They told me the claim was my fault and that it’s in my policy. I wasn’t NEVER given a policy/told where the policy was to read. They didn’t care and told me I have to settle this if I like it or not.
The customer support team are rude and act as if they are above their customers. This is my first insurance company and I am appalled with how they treat people. I will NEVER recommend this insurance to any over!!!!

DO NOT USE THIS INSURANCE THEY ARE MONEY GRABBING AND HAVE NO CONSIDERATION FOR THERE CUSTOMERS.

8. September 2025
Bewertung ohne vorherige Einladung
Vavista-Logo

Antwort von Vavista

Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@vavista.com, we can then locate your policy and assist you further. Thank you.

Bewertet mit 1 von 5 Sternen

Vaviars car insurance is the worst insurance i ever seen

Unfortunately I have to click on the one star but I wouldn’t give them that

My daughter took insurance for her first car insurance from them . Had no help from them .only to be told after she had a claim against her that she didn’t have commuting on her policy and that they wouldn’t pay out for it . She then had to add this to her policy. We have been speaking to them about this . She has since cancelled the policy after talking to a really nasty woman on the phone . And now they have added all these cancellation fees for her to pay even down to them saying it was in the policy document that we never got so they sent it to her after 8 mouths

8. September 2025
Bewertung ohne vorherige Einladung
Vavista-Logo

Antwort von Vavista

Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@vavista.com, we can then locate your policy and assist you further. Thank you.

Bewertet mit 1 von 5 Sternen

Not good so far!

Had a non fault accident and put it on portal. Since then had barely any contact after emailing 3 times. Car still dented and not been kept updated.

23. August 2025
Bewertung ohne vorherige Einladung
Vavista-Logo

Antwort von Vavista

Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@vavista.com, we can then locate your policy and assist you further. Thank you.

Bewertet mit 5 von 5 Sternen

Easy process great product

The whole process from getting the quote to buying the policy was very straightforward and user friendly. The policy was very comprehensive with a lot of extras included that I would normally find to be an add on.

26. August 2025
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr