Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great assistance from this company. Could not complete payment on line due to difficulties confirming with bank on same device as insurance forms. ( old phone). Their Customer serviice sorted it al... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Absolutely shocking experience with Vavista. I contacted them on Friday to carry out a simple change of car on my policy. Instead of handling what should be a basic request, I was told it needed... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Pleased with car insurance price. Compared to previous companies quote. Sales lady very polite. Difficulty in understanding as quietly spoken. Background noise level also made the call difficult.

Bewertet mit 5 von 5 Sternen

Found the link on Comparison site. Price was excellent. Filled in all details quickly and easily. Unfortunately site would not process payment. Contacted customer services who went through the process... Mehr ansehen

Unternehmensdetails

  1. Versicherungsgesellschaft
  2. Kfz-Versicherung
  3. Haushaltsversicherung
  4. Lebensversicherung

Informationen, die aus verschiedenen externen Quellen stammen

Looking after your health is one of the most important things you can do. At Vavista, we believe in the health and wellbeing of our policyholders. That’s why our innovative approach to car and life insurance helps you to protect against risk while also improving your health. As a Vavista policy holder, we reward you with a little extra, providing exclusive access to a wellbeing resource that helps you to stay fit and live a healthy life. Vavista offers car insurance with a number of policy options to suit a variety of clients and budgets. Comprehensive insurance offers the most extensive cover, ensuring you are protected against all possibilities. There are also a number of value added services such as extended warranty, or specialist insurance, which focuses on vintage and other specialised vehicles.


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

2999 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

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Bewertet mit 5 von 5 Sternen

After signing up they emailed with a…

After signing up they emailed with a number to contact straight away. Very different to other companies where you have to use a chatbot. Rang the number and got through straight away to discuss the policy. Very good price comparable with online only options but loads better on customer service.

21. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

⭐ 1/5

⭐ 1/5 – Insurance or Magic Trick?

Signed up Aug 2025 → complained within days.
Customer service: Abrupt and unhelpful.
Changed car for accessibility → quoted £1,000 extra, online says £150.
At this rate, I’m expecting them to ask for my kidney next.

Bottom line: Confusing, unfair, and a total headache. Avoid unless you enjoy surprises.

17. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Quotes aren't honoured for very long

Got a fully comprehensive quote for my daughter as she works for the NHS and has been very busy. Quote was £410 which was competitive. I forwarded her the quote she tried to use it and was then quoted £450; no change of details. She ended up getting a third party policy for £394 because she couldn't afford the extra £40. In my opinion what a bunch of sharks: we won't be using you again or Money Supermarket for that matter.

Edit 14/12: Quote now apparently £416 from same link. Nonsense.

6. Dezember 2025
Bewertung ohne vorherige Einladung
Vavista-Logo

Antwort von Vavista

Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. We would like to take a look into this further for you. Please email your postcode and registration to reviews@vavista.com and we can assist you further. Thank you.

Bewertet mit 5 von 5 Sternen

I used Go Compare and Vavista offered the most competitive package

I used Go Compare and Vavista offered the most competitive package that produces a saving of more than £200 for the year in comparison with my former insurer. Signing up for the policy was a pleasant surprise as the procedure was set out with great clarity and uncluttered by energy-sapping small print which made it easy to follow. It was completed quickly and they acknowledged everything by email.

8. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Comprehensive cover at a pocket friendly rate.

Comprehensive cover at a pocket friendly rate, easy and quick to set up with with a clear pathway to viewing your details, accessing your documents and having easy and regular access to your portal in making changes if you need to do so.

7. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

GREAT CUSTOMER SERVICE

Customer service par excellence throughout the engagement process. I liked the courtesy displayed on the calls and conversations I had with the team. Got assistance on every aspect with fantastic closure to the process. I strongly recommend Vavista Insurance in as far as customer interaction is concerned.

2. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

So far so good

So far so good, impressed with the comprehensive cover offered at competitive price. No claim nor change required for now. Hope it stays like that!

1. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Excessive charges for missed payments

Excessive charges for missed payments - all due to them being unable to assist with change of direct debit date - not helpful at all. Tried several times but having to deal with 2 separate places is not the ideal. It’s a no from me!

22. November 2025
Bewertung ohne vorherige Einladung
Vavista-Logo

Antwort von Vavista

Hi, thank you for your feedback. We are sorry to hear of your recent experience you have had with us regarding the cancellation of your policy and the charges that you incurred. Please note that we do appreciate this type of feedback from our customers as it allows us to investigate these problems and we will take your feedback on board. We are always looking at ways to improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@vavista.com, we can then locate your policy and assist you further. Thank you.

Bewertet mit 1 von 5 Sternen

My car was hit by another driver that…

My car was hit by another driver that ran off and my partner who is an insured driver was the one who was driving and he was not at fault. I made a claim immediately on the 15th of October 2025 and both the police and the insurance company agreed he was not at fault after their investigations. I was handed over to AX and they did the same investigations and after that they called the witness and after speaking to him they sent him a letter and after a period of time they closed my claim which I noticed on their app after not hearing from them for a while and they informed me that they had to close the claim because they did not receive my witnesses report but my witness said he did post the letter back to them. The insurance I am paying allows me to get assistance whether I am at fault or not if I am not mistaken but on this case my partner was not at fault. Now I’m still paying my monthly comprehensive insurance and I have a damaged car and my claim reached a dead end. It’s so depressing. I tried calling to follow up but I couldn’t get any help.

15. Oktober 2025
Bewertung ohne vorherige Einladung
Vavista-Logo

Antwort von Vavista

Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. We would like to take a look into this further for you. Please email your postcode and registration to reviews@vavista.com and we can assist you further. Thank you.

So funktioniert Trustpilot

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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