After my wife destroyed our conservatory window locks, I contacted Upvcstore, sent them photos, measurements etc., and received a recommendation for a suitable replacement product. Arrived quickly, fi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
They took 6 days to send return details, they took 20 further days to approve full refund, only a partial refund was received, had to do a credit card charge back to get full amount. According to Co... Mehr ansehen
Seriously make absolutely certain you follow their website instructions to the letter. I have completely renewed two doors without any difficulty or problems so 5 stars there. Communication is non exi... Mehr ansehen
Having ordered a special front door cylinder lock I had a query and was emailed by Ava who dealt with me and communicated promptly. Ava demonstrated a very professional approach coupled with excelle... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
....
Kontaktinformationen
Vereinigtes Königreich
- www.upvc-store.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 15 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Easy and quick transaction
Went out of their way to help.
I was after a number of hinges but the website would only let me purchase 8. After contacting the store they were able to confirm how many they had in stock and was able to purchase more.
Was the first time I’ve used UPVCSTORE…
Was the first time I’ve used UPVCSTORE and I somehow double ordered what I required
I got in touch with Ben In Customer Service and he immediately corrected my mistake
Thank you Ben
Very much appreciated
Jeff Brooke
Replacement 3pt lock gearbox
Was looking for a replacement gearbox for a door. Asked a question on the online chat and was given a link to the part I needed to replace the part I had. Placed the order. It came quickly and was the right bit for the job.
Product did what it said t would do.
Received on time
Received on time, item is exactly what I needed, price is very good. Thank you
Fast and accurate
They " Handled " it very well
They quoted all the necessary dimensions for the product which allowed me to order with confidence that it would fit, and it did. I am very pleased with the end result.The shipping was true to word and arrived on time.
Delivered very quickly.
Terrible company
Terrible company, I ordered a euro lock the wrong size which I returned in line with their returns policy. They’ve had the item for over 2 weeks and I still haven’t received my refund, sent 4 emails and no response to any! Avoid at all costs!
So very helpful
Just had an online chat to identify a component. First class service, item identified in short order, now placing an order.
I would give 5 stars
I would give 5 stars, but waiting for part and see if it all works ok. However, speedy webchat, uploaded some photos of door gear box, asked me some simple questions and linked me to the correct product right away. Just the service I needed. Fabulous!
Fantastic service.
They identified the replacement lock, via webchat, I needed in less than 30s, with a link to the page. A fantastic service.
Brilliant service
Got advice on how to identify a lock on a door and brought up the link to the lock itself, all on a Saturday morning. Excellent service
Such a crap company
Such a crap company. Bought a window hinge and even I explained what I really need to the guy on the phone, they sent a wrong one and when I showed it to my builder her said is wrong and he ordered himself the one he needs , contacted UPVC store and explain them and asked for return and refund, they were the worst company ever, took months to send me the return voucher. I paid £19.56 including £4.99 delivery and when I returned it they charged around £6 for return. disgrace , I just left it , they are not worth the hassle. Crap company ,
Very helpful and knowledgeable as usual…
Very helpful and knowledgeable as usual nothing to much trouble and always good with alternative parts
No response to x2 emails within a week…
No response to x2 emails within a week seeking advice/support for specific fit of a component. Good luck if you need them for after sales etc.
Eurolock Upgrade
Having decided to upgrade my home's security, I turned to Ben at the UPVCstore. Having spoken about the options, I purchased the upgraded locks and within a day or two the order arrived. Fitted within 30 mins. Perfect. Thank You Ben
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








