I’ve ordered my shoes on Black Friday. I had been waiting for my order almost two weeks. On the beginning I was scared that this is a scam. But when I have received my shoes I understood that this is... Mehr ansehen
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Das sagen Bewerter
It happened when I bought my Galaxy Fuschia and it happened again with Lily and Madge sandals! All of them arrived just few days later and matching my feet size! Astonishing finishings with a unique... Mehr ansehen
Unternehmen hat geantwortet
I had made a purchase in early August, but the item was sold out so I was promptly fully refunded. To my surprise in late August, they reached out informing that a new pair was returned and it would b... Mehr ansehen
Unternehmen hat geantwortet
I just love my new shoes! Ordered on Saturday night and delivered on Tuesday morning. They don’t lie about fast delivery. Shoes are comfortable and so beautiful. Quality is top so I am beyond happy!
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Unreal Field is a footwear brand imagined by creators for creatives. A collective of feminine artistic minds based in Lisbon, Portugal, working together to bring bold, contemporary and playful designs to life. Our shoes are conceived for the new league of modern women, the ones who are shaping the future - the executives, the changemakers, the thought provokers and the leaders. You know them, you are them. Unreal Fields was built on the idea of bringing something new to the table. We combine innovative design with local craftsmanship to create shoes that stand out. All of our models are HANDMADE by generations-old family businesses of Portuguese manufacturers. A well-kept industry insiders secret, the go-to artisans used by most of Europe’s major fashion houses. Since our launch in the Fall of 2019, we at Unreal Fields have given new talents from all artistic fields a chance to contribute to each new collection, with original and out of the ordinary design concepts. Our unique, women-led brand is set on putting Portuguese fashion back on the map, while encouraging inclusivity and synergy. We plan to have a lot of fun along the way, so join us. It's always better with friends.
Kontaktinformationen
Rua Pereira Henriques, 3, 1950-252, lisboa, Portugal
- +351916785453
- hello@unrealfields.com
- www.unrealfields.com
4,5
Hervorragend
44 Bewertungen
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Das haben sich andere Leute angesehen
I’ve ordered my shoes on Black Friday
I’ve ordered my shoes on Black Friday. I had been waiting for my order almost two weeks. On the beginning I was scared that this is a scam. But when I have received my shoes I understood that this is heaven. They are so beautiful, quality is amazing and you feel like walking in slippers on the hills (so comfortable).
I’m so glad, that probably I will sleep with them.
4. Dezember 2022
Antwort von Unreal Fields
Thank you so much!
Love the shoes
Love the shoes! Glad I opted for one size bigger (I have wide feet and they’re pointy toe shoes). The leather and the zipper were a bit stiff at first, but they seem to be getting softer/smoother.
9. November 2022
Antwort von Unreal Fields
Thank you so much Bana!
dream shoes
I ordered a pair of dream shoes (so unique!) from this wonderful Portuguese brand. It arrived in the UK in a few days time. The shoes are well made and exactly as I imagined. They have great sales and I’ll be keeping an eye on them!
18. September 2022
Antwort von Unreal Fields
Thank you so much! Feedback registered :)
MADGE - FUCHSIA/ORANGE SANDALS, oh my heart!
I had made a purchase in early August, but the item was sold out so I was promptly fully refunded. To my surprise in late August, they reached out informing that a new pair was returned and it would be reserved for me, all I had to do was purchase through the site. The shoes finally arrived and they are as beautiful as in the pictures and very comfortable. I'm usually a size EU36 (and have already purchased a pair of boots in this size that fit well) but the slip on sandals fit great 1 size up. Thank you once again UF, I will cherish these lovelies for a long time!
1. September 2022
Antwort von Unreal Fields
Thank you so much Monica for your testimony. We love being pampered this way :)
Do not recommend
I ordered sandals on sale and although my card was immediately charged, I did not get a shipping confirmation nor a tracking number. After a few days I contacted their customer service to check what was happening. I received a reply that they’re checking and nothing else. A week later, still no news about shipping. A few days after my third email I received a reply that they found a pair and that they would send it, but I was already going away on holiday so I cancelled my order and asked for refund. I finally received my refund and that is the only plus side, although, due to changes in exchange rate, I got back less than I paid in my currency.
13. August 2022
Antwort von Unreal Fields
Thank you Kristina for your feedback. We tried to clarify previously by email that since the pair you ordered was the last pair available at a local concept store and they could only deliver in a time frame that didn´t suit you, we gave you the option of getting the refunding in total even though it´s not our policy to do that in sales.
It took us more time unfortunately to tell you if the pair was available, because the local shop only answered a few days later.
Since the pair wouldn´t arrive in a date that was good for you, we did what we always do in the case of refunds which is to click on Shopify website the refund option and it´s out of our control the amount of funds they transfer, since they don´t only enter our account if we accept the order.
The difference you mention is unfortunately the exchange rates that are controlled by the banks and shopify platform. We also gave you 10% discount in your next purchase as a way to apologise for the experience.
We hope to improve and we thank you for your comment. We did the best on our side. Have a great day!
Perfect!
I just love my new shoes! Ordered on Saturday night and delivered on Tuesday morning. They don’t lie about fast delivery. Shoes are comfortable and so beautiful. Quality is top so I am beyond happy!
23. Juli 2022
Antwort von Unreal Fields
Uauh! So good to hear :) Thank you!
Beautiful shoes
Beautiful shoes, with a unique style at a good price! I am recommending them to friends. The customer service was really outstanding, they went above and beyond to ensure I had a stellar experience.
9. März 2022
Bewertung ohne vorherige Einladung
Antwort von Unreal Fields
Thank you so much for your feedback :)
thank you!
Quick shipping to California in USA and when I accidentally received the wrong size, customer support was very helpful and responsive over email to get the return picked up and exchanged. I was skeptical as I heard about Unreal Fields via an instagram ad but I trust them!
8. März 2022
Antwort von Unreal Fields
Amazing! Thank you for your feedback
I love these shoes
I love these shoes. I bought a pair of Adelaide. Quality is supreme, the design is super original and the customer service is superior. All eyes were on my feet tonight!! O brigada!
13. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Unreal Fields
Thank you so much for your feedback! :)
shoes are beautiful and comfortable
shoes are beautiful and comfortable, just wish there was more info on shipping costs and actualizations available
17. Januar 2022
Antwort von Unreal Fields
Hi Kristina! Thank you for your feedback. The shipping costs are usually displayed at the checkout page and its an automatic calculation made by DHL. As for the exchanges and returns we also display information on this page: https://unrealfields.com/pages/shipping-and-returns
Atención excelente y zapatos preciosos
Pedí unos zapatos la semana el martes 28, para poder estrenar el 31 de diciembre. En plena ola de Covid, el pedido se retrasó pero gracias a la atención recibida por João se soluciono todo!! Seguro que voy a repetir, zapatos preciosos y atención excelente!
11. Januar 2022
Antwort von Unreal Fields
Gracias Xisca! Encantados
I am really happy and very much…
I am really happy and very much satisfied with my UF order. Excellent product and excellent, intuitive and easy customer experience from pre-order until I've received my boots.
10. Januar 2022
Antwort von Unreal Fields
Thank you Anna! We are very happy to receive your feedback
The boots are amazing
The boots are amazing! Top quality and super comfortable! I was so excited for my first order that I bought another pair of boots from unreal fields! Also shipping was quick!
Trust this brand,
they make shoes with love indeed❤️
18. Dezember 2021
Antwort von Unreal Fields
Thank you Olga! <3
Antwort von Unreal Fields
Thank you Maria! Hope you enjoy your new pair of Adelaide boots :)
The size runs smaller than I thought
The size runs smaller than I thought, but nicely made shoes in such fun colours - can't wait to wear them during the Australian Summer!
25. Oktober 2021
Antwort von Unreal Fields
Thank you Laura! We appreciate your feedback and will take it into consideration.
I love the shoes!
I love the shoes!
The customer service was excellent!
I would definitely purchase more shoes from Unreal Fields!!!
They are beautiful
2. September 2021
Antwort von Unreal Fields
Thank you so much Maddi! Have a great day
Beautiful shoes and they arrived on…
Beautiful shoes and I was very happy they arrived in good time. the end of the straps is fraying after one wear - so it could have been better for you to use a stitch rather than just glue - but excellent customer service and not a big deal in terms of the overall look of this shoe. I love that this is a Portuguese company and the shoes are made in Portugal 🇵🇹 - vaiiii portugal :-)
31. August 2021
Antwort von Unreal Fields
Thank you so much for your kind words Natasha :) we will take your feedback into consideration
Muito desconfortáveis
9. August 2021
Antwort von Unreal Fields
Olá Joana, Obrigada pelo seu feedback. Tentámos entrar em contacto consigo para perceber melhor o que aconteceu. Quando for oportuno e possivel, agradecemos que responda ao nosso email. :) Obrigada!
Love the shoes
Love the shoes, they fit perfectly and are just as I imagined. Fast shipping (to The Netherlands), I received the shoes in a couple of days.
9. August 2021
Antwort von Unreal Fields
Amazing Simone! Thank you for taking the time to leave the review :)
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