⭐⭐⭐⭐⭐ Absolutely fantastic customer service from TV Beds! I honestly couldn’t be happier with the service I received. The team went above and beyond to accommodate changes to my order, making the w... Mehr ansehen
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Das sagen Bewerter
Absolutely the best service ever. I have bought 3 TV beds for my family and it had been the best experience ever. The customer service is amazing, the quality of beds is exceptional. We live once, mak... Mehr ansehen
Unternehmen hat geantwortet
My wife and I purchased a small double Sigma Ottoman TV Bed for our son’s apartment. I had the job of putting the bed together when it arrived. Assembling it was straightforward, the components w... Mehr ansehen
Unternehmen hat geantwortet
Having purchased two different TV ottoman beds over the last couple of years, I can honestly say what excellent customer service and support I've received. Especially Rob, who called me straight... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Buy from the UK’s Original TV Bed Company – with 0% Finance Available Discover the largest selection of luxury TV beds in the UK at unbeatable prices. Enjoy free delivery, with professional installation and next-day options available. Upgrade your sleep and entertainment experience with our exclusive TruSound™ audio technology, premium mattresses from Nest & Sealy, and bundle options featuring the latest 4K TVs. As the UK’s biggest stockist of TV beds, we guarantee comfort, quality and exceptional value — so you can relax and enjoy the perfect night’s sleep.
Vom Unternehmen geschrieben
Kontaktinformationen
18 Winchester Rd, WA11 9XQ, Haydock, Vereinigtes Königreich
- 01942 718471
- sales@tvbed.co.uk
- www.tvbed.co.uk
4,6
Hervorragend
1488 Bewertungen
Bittet Kunden um Bewertungen
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Hat 82 % seiner negativen Bewertungen beantwortet
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Excellence experience and customer…
Excellence experience and customer service from TV Bed! And the bed is absolutely perfect and high quality- Would highly recommend! Thankyou.
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We're thrilled to hear you had an excellent experience with our customer service and that you're pleased with the quality of your TV bed. Your recommendation truly means a lot to us. We hope you enjoy many comfortable and relaxing nights ahead.
Lovely bed and great customer service…
Lovely bed and great customer service would recommend. Thanks
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We're delighted to hear that you love your bed and had a great experience with our customer service. Your recommendation means a lot to us, and we hope you enjoy many comfortable and relaxing nights ahead.
Astra Ottoman TV bed
Purchased the Astra Ottoman bed in cream as a bundle with mattress and LG smart nano cell tv. Quality is suberb! Went to the showroom first then placed order on their very easy to use website. Delivery within 3 weeks and installation smooth too. Absolutely love our new bed 🫶🏻
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We’re delighted to hear how pleased you are with your Astra Ottoman TV Bed.
It’s lovely to know you visited the showroom first and then found the ordering process online nice and easy. We’re also really pleased everything arrived within the expected timeframe and that installation went smoothly.
Enjoy every moment in your new bed and if you ever need anything at all, we’re always here to help!
Great company
Ordered bed middle of January, asked for a delivery date in February, this was confirmed almost immediately, brilliant service from start to finish, delivered this morning came on time respected our home very polite and friendly,cleared all the boxes, put the bed together all in all a fantastic stress free process, great value for money would be throughly recommend😊
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We’re delighted to hear that everything ran smoothly from the moment you placed your order through to delivery and installation. It’s great to know the team arrived on time, respected your home, and made the whole process stress-free. That’s exactly the experience we aim to provide.
We hope you absolutely love your new TV bed, and if you ever need anything in the future, we’re always here to help.
Excellent product
Excellent product. Delivered on time as promised.
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We’re so pleased to hear you’re happy with the product and that everything was delivered on time as promised. That’s exactly the experience we aim to provide.
If there’s anything else we can help with, please don’t hesitate to get in touch.
Tv Bed
Exceptional product and excellent customer service
20. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We’re delighted to hear that you’re pleased with both the product and the service.
If there’s ever anything else we can help with, please don’t hesitate to get in touch.
Purchased the Essence bed with the…
Purchased the Essence bed with the electric ottoman. The quality of the bed is really good and there's lots of space for storage. The ottoman being electric is ideal as its just so easy.
Needed to contact support for advice and they replied very quickly. Really supportive and everything was sorted quickly.
The LED lights are also really great as they have several levels of brightness.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We’re thrilled to hear that you’re happy with your Essence TV bed and the electric ottoman, the ease of use and extra storage space are exactly what it’s designed for, so it’s great to know it’s working perfectly for you.
It’s also lovely to hear that our support team were able to assist you quickly and get everything sorted.
And we agree, the LED lighting options really do add that extra finishing touch!
Fantastic bed & service
Fantastic bed & service! Very pleased with the bed I received. Looks stylish & is very functional.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We’re absolutely delighted to hear that you’re pleased with your bed and the service you received. It’s wonderful to know that you’re enjoying both the style and functionality.
If you ever need anything in the future, please don’t hesitate to get in touch.
Really impressed
I have been so impressed with this company. I was on the search for something very specific and used the WhatsApp chat several times to ask questions - they were really helpful on there and quick to respond. Once placing the order I requested to hold off on delivery by a month and again they were incredibly accommodating!
The delivery drivers they used (DRS Delivery) were also very good, updated us regularly and were very helpful when they delivered. They offered to carry to a room of choice but unfortunately we still weren’t finished decorating so they put it safely into our garage for us.
The bed itself is lovely quality, the instructions were really clear and building the bed was very straightforward. The only small issue we had was finding a TV to match the specifications- they specify the TV needs to be a 200x200 vesa fixing and no thicker than 7.5cm - one is easy to find but both not so much. Well it turns out you can actually use vesa 100-400 which would be great if the updated that on the info.
Somebody called me to ask if we’d got on ok after about a week and reminded me of the warranty.
Over all I have been really pleased with everything and I would definitely recommend them.
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We really appreciate you taking the time to share your experience.
We’re delighted to hear that our WhatsApp team was helpful and responsive, and that we were able to accommodate your delayed delivery request. It’s also great to know that DRS Delivery looked after you so well and kept you informed throughout.
We’re really pleased that you’re happy with the quality of the bed and found the instructions clear and straightforward.
It’s lovely to hear that the follow-up call and warranty reminder were a positive touch too. Overall feedback like this genuinely means a lot to our team.
Thank you again for your recommendation, and we hope to assist you again in the future.
Love my new TV bed
Love my new TV bed. Ordering was easy, delivery came exactly when it said it would with updated throughout. Assembling was easy following instructions and the follow up customer service was a very nice touch. I would highly recommend this company and will be using them in the future for further items needed. Thank you
21. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We’re absolutely delighted to hear that you’re loving your new TV bed and that everything from ordering and delivery to assembly and customer service met your expectations.
Your recommendation really means a lot to us, and we truly appreciate your support. We look forward to helping you again in the future should you need anything else.
Excellent bed
Excellent bed, sturdy and lovely material, looks a lot more expensive to what we paid. Would definitely recommend.
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We’re really pleased to hear that you’re happy with the bed and that it exceeded your expectations in both quality and appearance. Your recommendation truly means a lot to us.
If you ever need anything in the future, please don’t hesitate to get in touch. Enjoy your new bed!
Amazing service
Amazing service, delivered to my door and built it up. Excellent quality absolutely love it
Would 💯 recommend. Not cheap imports, English family run business
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We’re delighted to hear you’re happy with the delivery, installation, and the quality of your TV bed.
Thank you for the 100% recommendation and for choosing us, we hope you enjoy your bed for many years to come!
Great service
I purchased my TV bed over a year ago and needed some support with the sound system. Rob got in touch and was fantastic — patient, helpful, and knowledgeable. He talked me through everything and resolved the issue over the phone. Thank you, Rob. Outstanding service. I’d highly recommend this company; we absolutely love our TV bed.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We’re delighted to hear that we was able to help you with the sound system and get everything sorted. Providing support even long after purchase is something we take pride in.
Thank you again for the recommendation, and we’re so pleased you continue to love your TV bed!
Amazing experience .
Amazing experience .
Thanks the amazing customer service . My bed is perfect 👌, my bed quality is 2nd to none. Thanks for excellent communication even after warranty duration with my TV bed
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We’re delighted to hear you had an amazing experience and that you’re so happy with the quality of your bed. It’s especially lovely to know our customer service and communication stood out, even after the warranty period.
Thank you again for your support and for choosing us!
A lovely family run company
A lovely family run company! We have just purchased our 2nd tv bed and a matress! Super friendly, nothing is too much trouble... highly recommended! A+++++!!!
30. November 2025
Antwort von TV Bed
Thank you for your review. We’re absolutely delighted to hear you’ve chosen us again for your second TV bed and mattress. As a family-run business, it’s lovely to know our friendly, helpful approach made a difference and that nothing felt like too much trouble.
Thank you for the recommendation and the A+++++ rating, we truly appreciate your support!
Tv beds is a family run business that…
Tv beds is a family run business that gives a better friendly service than the big name stores, but with a professional buying service. Delivery was prompt and you even get a customer service call after you have received the bed to make sure your satisfied with your purchase.
Would highly recommend tv beds.
24. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for taking the time to leave your review. As a family-run business, providing friendly, personal service alongside a professional buying experience is exactly what we aim for, so it’s great to hear that this came across. We’re also pleased everything went smoothly with delivery and that our follow-up call was helpful.
Thank you for the recommendation and for choosing us, we truly appreciate your support.
Great experience
I have recently purchased a bed with TV beds. The whole experience has been really simple and the bed is such a good quality. The bed is as described and operates smoothly. The customer service team rang today to check in and they were so helpful and genuine. Will be using them again in the future should I need another bed.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We’re delighted to hear that your experience was simple from start to finish and that you’re happy with the quality of the bed and how smoothly it operates. It’s also great to know our customer service team made a positive impression when they checked in.
Thank you again for your kind words and for choosing us. We’d be more than happy to help you again in the future if you ever need another bed.
Lovely experience with them and love my…
Lovely experience with them and love my whole bed appreciate it very much thank you
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We’re really glad to hear you had a great experience and that you love your bed.
Enjoy, and thank you again for choosing us.
Bed was delivered quickly
Bed was delivered quickly, very easy to assemble and have had 0 faults
Delivery guys were very polite and helpful :)
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We’re really pleased to hear that your bed was delivered quickly, easy to assemble, and fault-free. It’s also great to know the delivery team were polite and helpful.
Thanks again for choosing us, and we hope you enjoy your bed for many years to come!
Bed smells of fish and poor response from company
Purchased a TV bed 3 months ago and since buying it, my daughter’s room has had a strong fishy smell. Was told to air the bed which I have done continuously and tried using fabric sprays but the smell has not cleared.
Contacted the company who agreed to send out someone, whose report says it’s the material and should subside, but doesn’t seem to be clearing.
Was then told that as it’s the material I am to continue to air the room and spray. We are in the winter and it’s my daughter’s bed so it’s unreasonable to continuously air and to have her bed either smell like fish or perfume.
Whilst the bed itself is nice, the service provided is poor and the communication also.
I will be taking it to the ombudsman’s as I am at a loss and cannot allow my daughter to sleep in a room smelling of fish with no certain outcome.
The website did not say that there may be a chance the bed will come smelling of fish due to materials and that I would be required to air!
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review. We’re very sorry to hear about your experience and understand how concerning this must be, especially when it involves your daughter’s bedroom.
To ensure the issue was properly assessed, we arranged for an independent technician to visit and inspect the bed. Following their inspection, they confirmed that the smell identified is consistent with the materials commonly used in TV bed frames, specifically MDF. While we appreciate that the smell has been described as “fishy,” the technician noted it is more accurately associated with a natural wood or “burnt wood” odour, which can sometimes be present in new furniture.
The technician concluded that the smell is inherent to the materials used and not the result of a fault or defect with the bed. Importantly, in cases where this type of odour is present, it almost always dissipates naturally over time, as the materials fully cure and ventilate.
Based on this professional assessment, the advice given was to allow additional time for the odour to subside, alongside continued ventilation. We appreciate that this can be frustrating, particularly during the winter months, and regret that this has impacted your enjoyment of the product.
Please be assured that your concerns have been taken seriously throughout, and we acted in good faith by commissioning an independent inspection rather than relying solely on an internal assessment.
Thank you again for your feedback.
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