Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Buyer beware! I purchased a pre-lit 9 foot Fraser Fir from Tree Classics last year. Brand new out of the box, a strand of lights on the tree didn't work. They sent a replacement tree but now this y... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I am extremely disappointed with this company. We've only had our tree for two years and during our holiday season we watched just about every strand get super bright and extemely hot and then blow. W... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Disappointment! Bought this tree and now the lights burnt out. I changed fuses, and bulbs it will not lite. Cannot get support.

Bewertet mit 1 von 5 Sternen

Ordered a tree Sunday, shipment tracking says delivered to my office last night at 4:04pm, there were 3 of us here but no package. Then FedEx Tracking says out for delivery today. FedEx cant find it... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Verband, Verein oder Organisation

Informationen, die aus verschiedenen externen Quellen stammen

Since 1976, our vision has been to deliver The World's Finest Artificial Christmas Trees™ to your doorstep. Whether you are looking for a specific style or convenient setup options, you will find the perfect tree for your family at Tree Classics.


Kontaktinformationen

1,2

Ungenügend

TrustScore 1 von 5

275 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

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Bewertet mit 5 von 5 Sternen

Quality and beauty

I enjoying buying Christmas decorations and Christmas trees from Tree Classic. I love the good quality and beautiful Christmas products. The reasonable price is icing on the cake. The delivery is fast too. The customer service is good. I definitely recommend this company.

9. November 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Love my tree

This is like my third tree I have bought love them
This last one is the easy plug which is great love that I don’t have to string lights and my ornaments don’t sag the branches I have many that are very heavy

8. November 2019
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

We liked our first Tree from Tree…

We liked our first Tree from Tree Classics, that we bought a second one. Our second tree had a beautiful picture on line. When we received it we were very depressed. We could have bought a better tree from Lowes or Home Depot.

8. November 2019
Bewertung ohne vorherige Einladung
Tree Classics-Logo

Antwort von Tree Classics

Hi, Daniel. Thanks for your feedback. We apologize for any inconvenience that this may have caused you. Please call us, so we can further assist you with your concern.

Bewertet mit 1 von 5 Sternen

Never Received Tree But Have Been Billed

Ordered a tree Sunday, shipment tracking says delivered to my office last night at 4:04pm, there were 3 of us here but no package. Then FedEx Tracking says out for delivery today. FedEx cant find it. I call Tree Classics and explain what is going on after being on hold for 10-minutes they come back on and say that their system Flagged the order as potentially fraudulent and had FedEx return the tree?? They said if I wanted the order I would have to go back in using a different credit card or paypal. I looked online and my CC has already been billed. The only fraud is Tree Classics!! Then their manager hung-up on me when I expressed by dissatisfaction with their bad service.

7. November 2019
Bewertung ohne vorherige Einladung
Tree Classics-Logo

Antwort von Tree Classics

Hi, John. We're sorry to hear about the unfortunate experience you had with us. We would like to make things right for you. Please send us an email with your order ID at reviews@treeclassics.com so we can provide you with an update with regards to your order.

Bewertet mit 1 von 5 Sternen

Very disappointing

Very disappointing! I spend over $700. I had my tree up for 2 Christmas seasons. The first time I opened the box the tree smelled like gasoline. The second season the bottom lights didn’t work. I called and spoke to a representative who took my information but never called me back. I contacted the company again in September so I don’t have to deal with adding lights myself. I spoke to a supervisor who said they will replace the tree. I then received an email asking for my address for the full tree replacement which I have saved. I followed up with the company 2 days ago for a tracking number and spoke to a very rude representative who said sorry it’s past warranty. Had they called me back the first time it wouldn’t be past warranty. I am a mom who has kids, a job and a lot going on I can’t keep on following up with a company especially when they sent an email authorizing a full replacement and asking for my complete shipping address. Terrible customer service not to mention dishonest!
Tree Classics should of received zero stars!!!!

5. November 2019
Bewertung ohne vorherige Einladung
Tree Classics-Logo

Antwort von Tree Classics

Thank you for bringing this to our attention, Kavita. Sorry to hear about the inconvenience you've experienced so far. Your feedback matters to us, and we will endeavor to further improve our services moving forward. Moreover, we value you as a customer, and we'd like to make this right for you. Please email us with your Order ID at reviews@treeclassics.com and we'd be more than willing to get this sorted the soonest.

Bewertet mit 5 von 5 Sternen

Christmas tree

I got 2 71/2 pencil trees with white lights. . They are beautiful.
Perfect for the spots I wanted them in. I have a double size window & have them side by side. Looks beautiful.

17. Juli 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have a beautiful white tree....

I was very skeptical about ordering a tree on line. Once I received it, it was easy to set up, the branches are very full. Easy to hang all the trimmings...& I mean ALL. .....I have a beautiful white tree. It came earlier than I expected. I am very pleased with this company. I will definitely buy another tree from them.

29. Juni 2019
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I love your trees, but

I love your trees, generally, but last yearI got 2 slim trees ( one 9 feet, one 7) and they turned out to be just too slim- more like pencil trees, but they are very easy to put up. I just can’t use half of my ornaments . I am giving one away to a friend and have already purchased one to replace that one%

28. Juni 2019
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Better hope you don't have problems

If you want to spend 2500 on a tree that works for one year, then this is the choice. Easy to put up, beautiful... then came year two. HALF of the pre lit strands were dark by the end of the season. And you know what they do about it? Shrug and tell you to find it yourself. 12 foot tree. Completely covered in decorations. 1400 bulbs, half of them out. Find it yourself. Sad, because this replaced a pre-lit tree of theirs that has lasted years. No customer service when you need it, no standing behind a product to hat clearly wasn't designed to work a day beyond the warranty.

20. Januar 2019
Bewertung ohne vorherige Einladung
Tree Classics-Logo

Antwort von Tree Classics

Hello, Kent. We’re sorry for the inconvenience this has caused you. Your feedback is valuable for us, as we’re increasing our efforts to provide a better experience when it comes to our products and services. Please send us an email with your order information to reviews@treeclassics.com so we can check what we can do for you. Thank you!

Bewertet mit 1 von 5 Sternen

Extremely disappointed

I am extremely disappointed with this company. We've only had our tree for two years and during our holiday season we watched just about every strand get super bright and extemely hot and then blow. We called customer service and not only did they not care about the hazard of the over heated lights, we were out of the two year window for the light warranty, which, considering you only take the tree out once a year, is a bit flimsy. I've also been getting the run around to speak with a manager, who is conveniently never there when I call. I will never do business with this company again and do not recommend it.

5. Januar 2019
Bewertung ohne vorherige Einladung
Tree Classics-Logo

Antwort von Tree Classics

Hi, Kim. We understand your disappointment and we sincerely apologize for the upsetting experience you had. We value your business and your feedback is important to us, as we always want our customers expectations to be met. Please send us an email at reviews@treeclassics.com, we'll find the best resolution for your issue.

Bewertet mit 5 von 5 Sternen

Yet Another Great Tree Classics Tree In Our Home!

We just received our 3rd Tree Classics tree, having had two over the past 8-9 years. We've never had any issues with any of them, and don't expect to this time. It's beautiful, with a narrower shape than in the past, due to changing space requirements on our end. As always, it is easy and quick to assemble, and storing it in our Tree Classics storage bag is a snap! Thanks so much for all you do to keep our home "traditional" at Christmas time!

11. Dezember 2018
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

I ordered my tree on "Black Friday"…

I ordered my tree on "Black Friday" when sales are supposed to be the lowest of the season. Very disappointed to see it at $20.00 less the next week. Called to ask and their policy is to NOT adjust prices. SO much for ever thinking Black Friday was the best shopping day.

11. Dezember 2018
Bewertung ohne vorherige Einladung
Tree Classics-Logo

Antwort von Tree Classics

Hi Cindy, thank you for the time you spent in giving us this feedback. We apologize for the experience you had with your purchase. We made each deal and promotions exciting to our customers. We understand your frustration and we are here to help. Please send us an email at reviews@treeclassics.com and look for a solution to your concern. your understanding and cooperation are appreciated.

Bewertet mit 3 von 5 Sternen

The tree was not nearly as full as it…

The tree was not nearly as full as it showed online

11. Dezember 2018
Bewertung ohne vorherige Einladung
Tree Classics-Logo

Antwort von Tree Classics

Hi Beth, thank you for you're the time in giving us this feedback. We apologize if our tree has fallen short from your expectation. Our premium products are produced and carefully tucked to fit its packaging and made sure that setting them up is intuitive and effortless. It may be time-consuming shaping each branch but that is also how our customer spends memories with loved ones, enjoying every while decorating their seasons' centerpiece. We appreciate your comment and we'll use it to make our future release better.

Bewertet mit 5 von 5 Sternen

Perfect Tree

I ordered the tree on a Sunday and it was here on Friday. Tree is absolutely perfect size and shape. Looks very real! I would recommend this company and tree highly.

11. Dezember 2018
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Lovely Tree

Pretty tree when branches are spread and fluffed out. Only improvement would be to add another row of branches to the bottom to make tree closer to the floor.

11. Dezember 2018
Bewertung ohne vorherige Einladung
Tree Classics-Logo

Antwort von Tree Classics

Hi, We greatly appreciate your feedback. We'll take your idea into consideration, as we continue to improve the quality of our product to meet our customers' needs. We'd love to see some photos of your lovely tree.

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