When I had spoken with a sales rep all of my questions were answered quickly and completely. Batteries were reasonably priced, delivered on time, and worked as expected.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
In the past, TRC has been our go-to supplier for one particular Meanwell unit. We don't need any tech support since we know what we are buying. Their price is competitive, item was in stock, and they... Mehr ansehen
Unternehmen hat geantwortet
Ethan Gunn very helpful at every part of this order. Very helpful on some delivery problems we had due to our mistake.
Unternehmen hat geantwortet
Excellent customer service. From the time I placed the order until it arrived, you kept me advised on its progress. I have never had such a personal touch from any other vendor, even though my order... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Elektrogroßhandel
- Batteriegroßhändler
- Elektroniktechniker
- Anbieter von Elektronikbauteilen
- Elektronikunternehmen
Vom Unternehmen geschrieben
Cost effective and reliable LED drivers, AC/DC power supplies and DC/DC converters ready to ship today from our USA stocking headquarters. Our technical sales team will help guide you through your power supply application.
Kontaktinformationen
4171 Stony Lane, 18902, Doylestown, PA, Vereinigte Staaten
- 2153675124
4,7
Hervorragend
125 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Awesome Customer Care!
Placed an online order for over 320 lbs. of batteries and paid for UPS ground shipping. This raised concerns for the product arriving undamaged. Rose with TRC call me to discuss freight options and left a message. I called and left her a message; realizing it was the end of the day and that the next day I would be near the TRC warehouse I could just stop by. AJ was great in taking care of me. I was able to speak with Rose, who worked at a different TRC location and was able to get my shipment. AJ and Greg were very helpful with loading the shipment and making sure everything was good. Great Customer Care! Thanks again guys!
31. Oktober 2024
Antwort von TRC Electronics - PA
Kevin, thank you for your amazing 5-star review! We are so thrilled that AJ, Greg, and Rose were all able to help in the assistance of your order! We are so happy to hear that you were pleased with our support and look forward to being able to do it again the future! Thank you for choosing TRC!
1 complaint
1 complaint, I did not receive a proper invoice of my purchase. I have to show an invoice for the company Credit Card filing process. Great things are, product availability, price, quick and easy ordering process.
29. Oktober 2024
Antwort von TRC Electronics - PA
John, thank you for your feedback. A member from our accounting department will be sending you a copy of your invoice shorty. For future reference, all online orders that are placed will receive a receipt for the purchase, but must contact us for an invoice.
We are so glad that you found our product availability, prices, and ordering process great! We look forward to supporting you again soon! Thank you for choosing TRC Electronics.
Antwort von TRC Electronics - PA
Gary, thank you for your feedback. We sent you an email with our "Return Merchandise for Credit" form on 10/24. We are not able to proceed with the return until the form is filled out and sent back to us.
Antwort von TRC Electronics - PA
Felix, thank you for your 5-star review. We are so glad that we were able to support you with the product you needed and with a timely delivery. Thank you for choosing TRC, we look forward to supporting you again soon!
Antwort von TRC Electronics - PA
Peter, thank you for your 5-star review. We are so glad that you found our prices, delivery speed, and communication to your satisfaction. We are always happy to support you and look forward to doing it again in the future. Thank you for choosing TRC Electronics.
I called and talked with Jordan and she…
I called and talked with Jordan and she was very helpful in finding a replacement driver.
11. Oktober 2024
Antwort von TRC Electronics - PA
Thank you for your great 5-star review! We are so happy that Jordan was able to help you with finding a replacement driver. Our main priority is how we can support you. Thank you for choosing TRC Electronics!
1/2 the battle is done
1/2 the battle is done. I will see when the material
is delivered. Thanks.
9. Oktober 2024
Antwort von TRC Electronics - PA
Cesar, thank you for your 5-star review. Please let us know if you need any additional assistance, we would be happy to support you. Thank you for choosing TRC Electronics!
#WEB9413. The OWA-200U-48 Meanwell DC power…
#WEB9413.
Update 3: TRC has reached out to me now. They have sent me notification of shipping a replacement power supply.
Update 2: Still waiting for TRC Electronics to arrange replacement of OWA-200U-48. Sent email and then after no response called and spoke to someone on the phone that was "waiting to get word from someone else at TRC on the replacement." You have my web order number. It would be nice if whomever wrote the response below took that and arranged the replacment. It's not looking good at this point.
Update 1: I have contacted sales at trcelectronics dot com. In my case it is the OWA-200U-48 and not the OWA-200U-24.
I think you might be confusing my case with the other recently posted case. The OWA-200U-48 Meanwell DC power supply I purchased from TRC Electronics was defective on arrival. It created extreme RFI despite being recommended by the manufacturer of the component it was powering (a Hardrock 50+ amp). To diagnose the problem was due to the OWA-200U-48 I had to purchase a linear power supply (a Lambda LK 345A). Customer service said return/replacement was only possible in a 30 day window. When I sent a screen capture from the TRC website that said 60 day window, customer service changed tack and said because I changed the barrel plug to a Molex connector I wasn't eligible for return or replacement in the 60 day window. The power supply I received isn't going to be resold whether or not it has the original plug. I would like to get what I paid for, a functioning power supply -- not a power supply that has some unknown problem. It's inexcusable that customer service wasn't aware of the correct return/replace time frame. The RFI hash is terrible and visible in my icon.
17. September 2024
Bewertung ohne vorherige Einladung
Antwort von TRC Electronics - PA
Thank you for sharing your feedback. We are not familiar with the manufacturer (Hardrock Amp) you are working with so we are unable to comment on the compatibility of the OWA-200U-24 with this product. Our customer service team did offer a warranty evaluation to determine the cause of failure. The manufacturer’s warranty covers repair or replacement on manufacturer’s defect. Since the unit was modified, we are unable to resell it through a return. We can provide you a one time no cost replacement. Please contact our team to get you a replacement shipped.
Customer service was exceptional
Customer service was exceptional! I ordered the wrong parts (my fault) and they went out of their way to take back the wrong parts and send me the right ones. I'll be ordering parts from them again.
19. September 2024
Antwort von TRC Electronics - PA
Kevin, thank you for your fantastic 5-star review! We're so glad to hear that you had a positive experience with our power team. Mistakes happen, and we're happy to support you in making things right! We appreciate your business and look forward to supporting you again soon! Thanks for choosing TRC Electronics.
Antwort von TRC Electronics - PA
Jason, thank you for you amazing 5-star review! We are happy to hear that you found our team easy to work with and you appreciated our knowledgeable and friendly service. Your feedback is greatly appreciated and we look forward to assisting you again soon. Thank you for choosing TRC Electronics!
Antwort von TRC Electronics - PA
Norman, thank you for your fantastic 5-star review! We are happy to hear that you found the part you needed quick and easily. We look forward to helping you again in the future, thank you for choosing TRC Electronics!
My go-to for replacement LED power supplies
Fast shipping and they had exactly what I needed
28. August 2024
Antwort von TRC Electronics - PA
Thank you for your amazing 5-star review! We are so glad we are your go-to source for replacement LED power supplies and that we had exactly what you needed. It is great to hear that you were pleased with our fast shipping. Thank you for choosing TRC Electronics, we look forward to helping you again soon!
Paid for 3 day shipping and getting 4…
Paid for 3 day shipping and getting 4 day shipping and I will not be at address to pick up package. Not happy.
30. August 2024
Antwort von TRC Electronics - PA
Thank you for your order, William! We received, processed, and shipped your package on Friday, 8/30. Unfortunately, UPS does not deliver on weekends or holidays, so with the 3 business day shipping option you selected, your order will arrive on Thursday, 9/5. Thank you again for choosing TRC!
Antwort von TRC Electronics - PA
Ron, thank you for your fantastic 5-star review! We are so glad that you were pleased with our fast delivery and excellent customer service. Your satisfaction is our top priority, and we are glad we could support you! Thank you for choosing TRC Electronics!
These are my go-to guys for reliable…
These are my go-to guys for reliable power supplies that are quickly shipped.
27. August 2024
Antwort von TRC Electronics - PA
George, thank you for your incredible 5-star review! We are honored to be your go-to source for reliable power supplies. It is great to hear that you're pleased with our quick shipping. We appreciate your continued trust and look forward to helping you again soon.
The product we needed was in stock at a…
The product we needed was in stock at a fair price and order was processed quickly. Item arrived on time and was packaged securely.
27. August 2024
Antwort von TRC Electronics - PA
Thank you for the fantastic review Steve! We are thrilled to hear that you found the product you needed at a fair price and that your order was processed quickly. We appreciate your business and look forward to helping you again in the future, thank you for choosing TRC Electronics!
Great product. Great service
Great product. Shipped immediately, delivered quickly. They even gave me a follow up phone call to ensure I was satisfied and / or if I had any questions.
19. August 2024
Antwort von TRC Electronics - PA
Thank you for the fantastic review, Michael! We’re happy to hear that you’re pleased with the product and our speedy service. It’s great to know that the follow-up call added to your positive experience. Ensuring your satisfaction is important to us, and we’re glad we could support you.
Superior customer service
Excellent customer service. From the time I placed the order until it arrived, you kept me advised on its progress. I have never had such a personal touch from any other vendor, even though my order was small in size. I even got a follow up phone call from your technical rep asking if I had any questions.
16. August 2024
Antwort von TRC Electronics - PA
Thank you so much for the glowing review, Thomas! We're thrilled to hear that you had a positive experience with our customer service and appreciated the personal touch throughout the process. Providing exceptional service is one of our top priorities. It’s great to know that our team’s efforts made a difference for you.
Antwort von TRC Electronics - PA
Thank you for the great feedback, Gary! We’re pleased to hear that you found our website fast, the ordering process easy, and the delivery quick. We strive to make every step of your experience smooth and efficient. If there’s anything else we can do for you, we are here to support you!
incorrect item was made to pay return…
incorrect item and was made to pay return shipping
14. August 2024
Antwort von TRC Electronics - PA
Thank you for your feedback, Sandor. We understand you ordered the incorrect item by accident. While we’re unable to cover shipping costs, we're here to support you with any questions you might have about the product you received or assist with future orders.
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