I recently became Mrs Nuisance asking lots of questions by email about a handbag - but wow what attention I got. I can’t fault my experience here, nothing was too much trouble and every question was a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I first discovered Topazglow at the Christmas Market at Ascot Race Course in 2025 .....their stall was full of lovely jewellery pieces that really caught my eye. I bought myself a few pairs of ear rin... Mehr ansehen
These guys have lovely, very reasonably priced jewellery and scarves. Like seeing them every year at Cheltenham Race course. Had an issue with a couple items when I got home but contacted them and th... Mehr ansehen
Unternehmen hat geantwortet
Absolutely beautiful jewellery and I’m thrilled with my new bag too! Your customer service is fabulous and all my questions were answered quickly and efficiently. Nothing was too much trouble. My i... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
A beautiful and diverse selection of ladies’ costume jewellery & accessories which are globally sourced. A subtle colour palette range is used to enhance this season's prominent trends and is evident throughout the collection. Stand-alone individual statement pieces tempered with sophisticated everyday jewellery which will carry you from day to evening. The season's colours are also reflected in our exquisite scarf and wrap collection. Topazglow represents effortless chic. Modern, with a glamourous flare.
Kontaktinformationen
Kestrel Grove, LS17 8XH, Leeds, Vereinigtes Königreich
- 0113 2693874
- support@topazglowdirect.co.uk
- www.topazglowdirect.com
4,7
Hervorragend
182 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fabulous product & great service.
1. April 2021
I've ordered a couple of scarves from…
I've ordered a couple of scarves from Topazglow now as they are nice and soft and good quality. Arrived within a few days of ordering as expected. Happy with my purchases.
26. März 2021
Antwort von Topazglow Direct - Jewellery & Accessories
Thank you for your order and thank you so much for taking the time to leave a review. We’re glad you’re happy with everything.
Stay safe and kind regards,
The Customer Services Team at Topazglow
Fab seller!
Fab seller! I placed an order for 2 broaches Friday morning and it was delivered by 4pm on Friday afternoon. The quality of items is great and my mum loves them. Will definitely buy from them again.
19. März 2021
Antwort von Topazglow Direct - Jewellery & Accessories
Thanks for your kind review and order, Marie!
Hope your mum enjoys her brooches.
Stay safe and kind regards,
The Customer Services Team at Topazglow
Order was delayed with Hermes
Order was delayed with Hermes, but was kept fully updated by text. Magnetic brooches received were lovely & packaged well
18. März 2021
Antwort von Topazglow Direct - Jewellery & Accessories
Thanks for your patience, kind review and order, Sue!
We really appreciate it.
Stay safe and kind regards,
The Customer Services Team at Topazglow
Love the everything they sell and have…
Love the everything they sell and have an amazing customer service
13. März 2021
Antwort von Topazglow Direct - Jewellery & Accessories
Thank you so much for your kind words and review!
We really appreciate it.
Stay safe and kind regards,
The Customer Services Team at Topazglow
Loved my new top and the service was so…
Loved my new top and the service was so friendly. There jewellery and scarfs are beautiful too.
4. März 2021
Antwort von Topazglow Direct - Jewellery & Accessories
Sarah,
Thank you for your order & review!
Enjoy.
Stay safe and kind regards,
The Customer Services Team at Topazglow
Antwort von Topazglow Direct - Jewellery & Accessories
Hi Stephanie,
Thanks for your kind words.
Glad you're happy with everything!
Stay safe and kind regards,
The Customer Services Team at Topazglow
Antwort von Topazglow Direct - Jewellery & Accessories
Thank you so much for your order & review - it's really appreciated.
Stay safe and kind regards,
The Customer Services Team at Topazglow
Totally pleased with purchase and quick…
Totally pleased with purchase and quick delivery.
Thanks
20. Dezember 2020
Antwort von Topazglow Direct - Jewellery & Accessories
Hi Mags,
Thank you so much for your order & review!
So glad you're happy with everything.
Stay safe and kind regards,
The Customer Services Team at Topazglow
Fabulous
Have recently purchased 2 items from Topazglow both quality products and packed beautifully
18. Dezember 2020
Antwort von Topazglow Direct - Jewellery & Accessories
Patricia,
Thank you for your kind message - we're glad you're happy with everything!
Stay safe and kind regards,
The Customer Services Team at Topazglow
Always a pleasure to deal with this…
Always a pleasure to deal with this lovely business at shows and their online service was just as good. Great website, great products, fab prices and fast delivery. Hope to see you back at the show grounds ASAP.
18. Dezember 2020
Antwort von Topazglow Direct - Jewellery & Accessories
Nora,
We're so glad you're happy with the online service we provide. Thank you for your lovely comments - we really appreciate it!
Hope to see you back at the exhibitions soon.
Stay safe and kind regards,
The Customer Services Team at Topazglow
Very good service and really…
Very good service and really appreciated the little hand written thank you note
18. Dezember 2020
Antwort von Topazglow Direct - Jewellery & Accessories
Hi Jennifer,
Thank you so much for your order and taking the time to leave a review.
We're glad you're happy with everything!
Stay safe and kind regards,
The Customer Services Team at Topazglow
Messaged twice
Messaged twice, no reply, advertised as faux fur pom poms, not the case ( I was a bear maker for over 20 yrs, I know about fur) I would not have purchased if I knew the fur was real!!!!
16. Dezember 2020
Antwort von Topazglow Direct - Jewellery & Accessories
Hello Paula
Thank you for taking the time to provide feedback.
You are very welcome to return the item, as it is an issue we need to resolve ourselves.
We agree with all the above, and the return of your product would help us investigate this as we have no more stock.
We are very willing to pay for the return postage of the scarf and the cut off pom-poms.
As for contacting you, the Facebook message you sent to our page didn’t give us a name, it just came up with a message saying ‘fur’ and when clicked on, gave us this error message as sent to you previously.
We only managed to find your details via TrustPilot, as that displayed your order number, hence why we messaged you immediately to try and resolve this. Our main point of contact is either e-mail, phone or via the contact form on our website (details given under the contact heading on our website).
We absolutely do know the products we sell, as we have been selling this particular style for three years now.
As a vegetarian, I intentionally select products from my UK importer, who gives us the option whether the garment has faux fur or real fur - I ALWAYS elect faux fur.
I understand your distaste for real fur, as it is mine. As you can see, this is something we were unaware of, and then a computer glitch further disallowed us to contact you.
There was no malintention on our part, and as soon as we were made aware of your details, we acted swiftly with the contact details you provided.
Please accept my sincerest apologies, and I look forward to receiving the garment back for a full refund AND your return postage.
Have a lovely Christmas.
Stay safe and kind regards,
The Customer Services Team at Topazglow
Fabulous as ever
15. Dezember 2020
Antwort von Topazglow Direct - Jewellery & Accessories
Karen,
Thank you so much for your kind words - it's much appreciated!
Stay safe and kind regards,
The Customer Services Team at Topazglow
Quick delivery of the beautiful items I…
Quick delivery of the beautiful items I ordered. Fantastic service.
13. Dezember 2020
Antwort von Topazglow Direct - Jewellery & Accessories
Miss Underhill,
Thank you so much for taking the time to leave a review - we're so glad you're happy with everything!
Stay safe and kind regards,
The Customer Services Team at Topazglow
Highly recommend!
I've bought several items from Topaz Glow and everything has been gorgeous but they are also lovely and provide a really personal service. I love supporting small businesses and will continue buying from here :)
12. Dezember 2020
Antwort von Topazglow Direct - Jewellery & Accessories
Hi Ali,
Thank you so much for your lovely words and review!
Glad you're happy with everything.
Stay safe and kind regards,
The Customer Services Team at Topazglow
Very good and efficient service.
12. Dezember 2020
Antwort von Topazglow Direct - Jewellery & Accessories
Hi,
Thank you so much for your lovely review - it's much appreciated!
Stay safe and kind regards,
The Customer Services Team at Topazglow
Excellent and SpeedyService
Very impressed with the service and the hand written note in with my order. Although i couldn’t really see what the gloves looked or felt like I am really pleased with them as I hope my sister will be when I gift them to her.
8. Dezember 2020
Antwort von Topazglow Direct - Jewellery & Accessories
Hi Brenda
Glad you're happy with everything. Thank you so much for your kind review!
Stay safe and kind regards,
The Customer Services Team at Topazglow
Antwort von Topazglow Direct - Jewellery & Accessories
Hi Alison,
Thanks so much for your kind words and review.
Stay safe and kind regards,
The Customer Services Team at Topazglow
Handbags are lovely
Handbags are lovely. A real bargain. Delivered promptly to my home. By your lovely grandson. Xx
6. Dezember 2020
Antwort von Topazglow Direct - Jewellery & Accessories
Hi Valerie,
Thanks so much for your lovely review and kind words. Glad you're happy with your handbags and prompt delivery!
Stay safe and kind regards,
The Customer Services Team at Topazglow
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.