Toker Supply ™ Bewertungen 

276
TrustScore 3.5 von 5

3,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Item was delivered within just a few days and was packaged extremely well. Big fan of Rock Glass and only wish I could order actual replacement bowls from Rock Glass. I really wish you would change y... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

I’m giving them 3 stars because when I order my MJ mini jig it came with a broken banger & they sent me a new (upgraded) banger no problem buuuutttt I soon found out they are selling the older model t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Rude and unresponsive customer service. I never received my item due to their failure to deliver to the appropriate address. Instead of remedying the issue, they first ignored my emails and calls ,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Prompt delivery Quality merchandise Comparatively low price. I received what i ordered, but what I was actually looking for was a 25mm bucket that would fit into my Terp Ready setup. Caveat Emptor... Mehr ansehen

Unternehmensdetails

  1. Tabakladen

Vom Unternehmen geschrieben

Toker Supply online head shop offers discreet FREE shipping on all orders! Shop the lowest prices on bongs, dab rigs, glass pipes, vaporizers, dab nails and more!


Kontaktinformationen

3,6

Akzeptabel

TrustScore 3.5 von 5

276 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,6

Alle Bewertungen

(276)

3 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Bait and switch

I have ordered from this company twice now and both are ones my orders were messed up. This most recent time I ordered a bowl piece and what they sent me was completely different from what I ordered. It was a much cheaper version. When I asked them about it this is what they said:

Im sorry about the confusion for the bowls, please note the bowl replacement is sold randomly chosen colors, designs and patterns.

Then they said if I wanted to return it I would have to pay to ship it back to them and then they would take a 20% restocking fee. I told them if they weren’t willing to help me out it would be the last time I ordered from them. I didn’t even get a response to that.

So needless to say I’m done with them. I returned the items and went to my local shop and they were great.

3. Mai 2022
Bewertet mit 1 von 5 Sternen

Received the wrong bong twice

Received the wrong bong twice. Waiting to hear back from customer service on the second one. Other than the wrong item being received than what I purchased the shipping was quick. I just have not had very good luck with bongs lately and can’t seem to get what I order.

2. Mai 2022
Toker Supply ™-Logo

Antwort von Toker Supply ™


Hello,

I apologize for the inconvenience and frustration you've experienced with receiving the wrong bong twice. That's certainly not the level of service we aim to provide, and I'm sorry for any inconvenience this has caused.

To ensure your concerns are addressed promptly, please reach out to our support team at support@tokersupply.com. Provide them with your order details, including the issue with receiving the incorrect item, and they will assist you with finding a resolution, whether it's a replacement, refund, or another suitable solution.

We appreciate your patience and understanding, and we're committed to making things right for you. Thank you for bringing this to our attention, and we apologize for any inconvenience.

Best regards,
Toker Supply Customer Service

Bewertet mit 1 von 5 Sternen

The item I received was not as I planned plus arrived cracked

The item I received was not as pictured, customer service said “random colors are chosen” ok, fantastic. Then after further inspection the base was completely cracked and customer service never got back to me. Peep their reply a year later, I got in contact trying to work something and all I got was the same attitude as I experienced before! Too many head shops, I’ll go elsewhere

2. Mai 2022
Toker Supply ™-Logo

Antwort von Toker Supply ™

Hello! Be sure you are emailing support@tokersupply.com all emails are replied to within 24 hours! If its been longer than that please follow up!

Bewertet mit 1 von 5 Sternen
Toker Supply ™-Logo

Antwort von Toker Supply ™

Hello! Be sure you are emailing support@tokersupply.com all emails are replied to within 24 hours! If its been longer than that please follow up!

Bewertet mit 5 von 5 Sternen

Toker Supply has gone above and beyond!

Couldn't ask for any thing more from them! Great product I got exactly what I ordered, and it arrived sooner than I even actually expected! Will definitely be doing future business with them and would recommend my friends to as well!

30. März 2022
Bewertet mit 1 von 5 Sternen

Never got my bong

12. Februar 2022
Toker Supply ™-Logo

Antwort von Toker Supply ™

I'm sorry to hear that you haven't received your bong. Delays or non-deliveries are understandably frustrating, and I apologize for any inconvenience this may have caused.

To address this issue, please contact our support team at support@tokersupply.com. Provide them with your order details, including the order number, and inquire about the status of your shipment. They will investigate the matter and assist you with finding a resolution, whether it involves tracking down the shipment, issuing a replacement, or providing a refund.

We appreciate your understanding and patience as we work to resolve this situation. Thank you for bringing it to our attention, and we're committed to ensuring you receive the product you ordered.

Best regards,
Toker Supply Customer Service

Bewertet mit 1 von 5 Sternen

Disappointed

Waited 2 weeks with no updates, attempted to reach out to support. Got no response, just this rating email. Today I got a text saying my order was refunded. No reasoning, no information, nothing. Bad customer service.

6. Januar 2022
Toker Supply ™-Logo

Antwort von Toker Supply ™


I apologize for the inconvenience and frustration you've experienced with your order and the lack of communication from our support team. That's certainly not the experience we aim to provide, and I'm sorry for any inconvenience this may have caused.

To better understand the situation and address your concerns, I recommend reaching out to our support team at support@tokersupply.com. Provide them with your order details and express your dissatisfaction, and they will investigate the issue and assist you in finding a resolution, whether it's clarification on the refund or another suitable solution.

We appreciate your patience and understanding, and we're committed to making things right for you. Thank you for bringing this to our attention, and we apologize for any inconvenience.

Best regards,
Toker Supply Customer Service

Bewertet mit 1 von 5 Sternen

Leaking bomb pipe that goes with gasmask not worth it

I let the company know that the bomb pipe was leaking ! The email me a label I told them I am sick I can't print no label . And it's basically plastic anyway they should just ship out one they have the photo I sent ! So I'm just gone find another company to deal with that products are better ! I order two gas mask and one was leaking . Stand by your products! This company is a joke

4. Januar 2022
Bewertet mit 1 von 5 Sternen

A waste of my time and money.

I ordered a new glass water pipe and a spare bowl for my wife's birthday. It arrived on 11/22. The spare bowl was broken, and the pipe was cracked near the mouth piece. The only item not broken was the bowl that comes with the pipe. I reached out to Toker Supply. They responded promptly, telling me that they're staff will replace my order since everything was broken. I was notified on 11/23 that my replacement package has shipped. My package arrived on 12/1, but only contained the spare bowl. I reached out again to see when to expect the cracked pipe replacement. Toker Supply sent me a return label to ship the pipe back. So, I did. My package arrived on 12/27 containing the same cracked pipe I sent back. Only, this time it was packed much better. So, after all that, I still end up with a cracked pipe. It seemed like they were going to take care me at first. But, turns out... not so much. A waste of my time and money.

28. Dezember 2021

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