Went in to the Poole shop today & was served by Kyle. He helped me with my new upgrade & features on phone as I am completely clueless, lol. Kyle was very helpful, accomodating & polite throughout. Ge... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I’ve been a Three UK customer for about 8 years now. More recently I’ve had several occasions to visit the Poole branch for technical assistance. The staff there are always extremely helpful. In pa... Mehr ansehen
Unternehmen hat geantwortet
My 3 account got hacked and my number stolen. Over the course of 2 weeks the staff at this store have been incredibly helpful in both stopping the hacker from using my account or number against me, an... Mehr ansehen
Unternehmen hat geantwortet
Fabulous effort to sort my old phone and get my daughter up and running with hers!
Unternehmen hat geantwortet
Unternehmensdetails
Über Three UK - 3Store Poole
Vom Unternehmen geschrieben
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Vom Unternehmen geschrieben
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktinformationen
40/41 Dolphin Centre, BH15 1SU, Poole, South, Vereinigtes Königreich
- 01202349997
4,7
Hervorragend
47 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Fabulous effort to sort my old phone…
Fabulous effort to sort my old phone and get my daughter up and running with hers!
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
That’s fabulous! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5 ⭐ review!
– Three Social Media Team
Good service
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
Hello Anne, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team
Absolute brilliant customer service
Absolute brilliant customer service, patient. Chatty absolutely brilliant
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
Thanks for sharing this, Emma. It’s wonderful to hear the service was patient, friendly, and made your visit feel so positive.
– Three Social Media Team
It was great
5. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
Thank you for your review, Owen. It's always lovely to read such nice feedback.
Antwort von Three UK - 3Store Poole
That’s fabulous, Kevin! We truly appreciate hearing feedback like yours. Thank you so much for the 5⭐ review! — Three Social Media Team
I visit every month to buy a Pay As You…
I visit every month to buy a Pay As You Go sim, and the guys there are always friendly and helpful. A big shout out to Oluwasegun, friendly and helpful. Poole, Falkland Square, Dolphin Centre.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
Oh wow, Alan! Thank you for sharing your thoughts about our team. We’re so glad they could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Great service to help move from…
Great service to help move from different proivder & very quick on fathers day!
Great job from Faisal Three poole!
21. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
That’s impressive, Mark 🎯 it is wonderful that Faisal at our Poole branch provided such prompt and expert care to handle your network switch smoothly 🌸 -Arvind
Really good experience as a customer at…
Really good experience as a customer at this store. Answered questions and concerns and allowed me to make a purchase suited to me. Lovely staff, thank you :)
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
Hi Freya. Thank you so much for the feedback. We are delighted to hear that you had such a positive experience during your visit and received the personalized assistance you needed. -Shivam
New sim
Wonderful service from a worker called Kyle good service and quickly sorted my need out
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
Hi Tyler, we're glad to know Kyle resolved everything quickly and kept it easy to follow - Three Social Media Team -Suhaas
Really good service
Really good service, very helpful and informative
14. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
Thank you for your 5⭐ review! We’re happy to know you had a wonderful experience. -Neha
Totally disfunctional customer…
Totally disfunctional customer service/tech support. BH15 area in Poole, Dorset had excellent broadband, up until 2 months ago. Even though it was usually 4G and not 5G as advertised, But now it's very unreliable on speed and frequently no internet service at all for random days. I've given up with this failing company, time to get a decent internet provider.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
Hello Fred, we understand that internet connectivity is important, and we’re sorry to hear about the difficulties you’ve experienced with your services. This is not the level of service we aim to provide.
As we’re unable to access customer accounts through Social Media, please contact us directly here: https://bit.ly/3C43TKN, where our team will be happy to assist you further. -Neha
Very helpful!
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
Hey Laura, that’s awesome! That's what we like to hear. Thank you for your feedback. -Neha
Everything explained well and quick…
Everything explained well and quick efficient and friendly.
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
Hi Craig, it’s great to hear everything was explained clearly and your visit felt smooth and efficient 😊 it’s always good to see our team delivering a friendly and easy experience. -Shivam
Very good customer service
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
Thank you, Susan. We’re delighted to know you’re extremely happy with the service you received. 😊 -Ayesha
Kyle waz brilliant a did every think he…
Kyle waz brilliant a did every think he could to make sure i was happy with my requests. He waz also very patient with me asking a lot of possibly annoying questons.
3. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
Hi Olly! We take pride in making every interaction seamless. Kyle ensured everything was handled with care and efficiency, reflecting the standard of service we strive for. -Ashifa
Kyle couldn’t have been more patient…
Kyle couldn’t have been more patient and helpful. Got everything we needed, thank you.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
Thank you, Heather! We’re so pleased Kyle’s patience and supportive approach ensured you got everything you needed. Your feedback means a lot. -Suhaas
Good service and advice.
Good, friendly service. Very helpful. Answered all questions.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
That’s impressive, Angela 💫 Great to know the team offered steady guidance and kept everything clear at every step. Wishing you bright moments ahead ❤️ -Arvind
Kyle down in the Poole store was very…
Kyle down in the Poole store was very helpful, sortede out with exactly what I needed!
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
Hey Darryll, that’s wonderful to hear! We’re so glad Kyle could sort everything out for you. Thanks a ton for your fantastic review. What a joy it was to serve you at Poole! -Ashifa
We achieved everything that I was…
We achieved everything that I was hoping for, The staff were incredibly attentive, very knowledgeable.
First class Thanks 3
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
Thanks to the team’s great work, you enjoyed a flawless experience and that makes all the difference! A perfect score, with your satisfaction as our top priority. Notes like yours always make us smile, Ryan! -Ashifa
I wanted to say a big thank you to…
I wanted to say a big thank you to Chris at the Three Store in the Dolphin Centre,Poole.
I've been dealing with a phone scam which he has helped me with. Chris has delt with me for years and has been helpful, professional and polite but today he above and beyond and im very grateful and deserves the recognition. Thank you Chris
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Poole
We're so glad that Chris was there to offer encouragement and help during this difficult moment, Amber. Thank you for writing him this wonderful review :) -Scott
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.