We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving. Called numer... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
My previous contract had expired and so I shopped around for the best new deal. Visited the 3 Store in the Woolshops, Halifax and spoke to Shah. After comparing the offer from 3 with others, I returne... Mehr ansehen
Unternehmen hat geantwortet
I am 72 year old male & got broadband device on 30day approval, the saleman a young looking afro lad assisted and said any issues dial 333 from your phone I did & was told you cannot have this s... Mehr ansehen
Unternehmen hat geantwortet
Went into three shop in Halifax today as had some issues with my contract and was able to get this sorted with the help of Adil he was speedy with this and very helpful.
Unternehmen hat geantwortet
Unternehmensdetails
Über Three UK - 3Store Halifax
Vom Unternehmen geschrieben
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Vom Unternehmen geschrieben
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktinformationen
12 Woolshops, HX1 1RU, Halifax, Midlands, Vereinigtes Königreich
- 01422320912
4,9
Hervorragend
186 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Antwort von Three UK - 3Store Halifax
Thanks for this fantastic 5⭐ review, Matt! We’re thrilled to hear Mobin provided excellent support. – Three Social Media Team
I am very pleased with the service l…
I am very pleased with the service l have had today. The people l have see are very friendly, will listen to what is said and helpful with everything thank you.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Halifax
Thank you for your 5⭐ review, Lynn! We’re happy to know you had a wonderful experience. – Three Social Media Team
I had a good adviser who have done a…
I had a good adviser who have done a good job
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Halifax
Thank you for your feedback, Abraham. We’re delighted to hear one of our team members provided such exceptional support. 🌟 — Three Social Media Team
Great customer service
Shaw sorted all of my queries quickly and efficiently. He was polite, professional, and provided excellent customer service throughout. A very positive experience—thank you!
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Halifax
Hey Inga, we’re really glad Shaw made everything smooth and straightforward for you. Thank you for sharing your experience. 😊
-Three Social Media Team.
Antwort von Three UK - 3Store Halifax
Hi Louise, thank you for rating your recent experience with us. We are absolutely thrilled to hear that our team provided such a courteous and expert standard of care. — Three Social Media Team
Usually Shah gave me a really great…
Usually Shah gave me a really great service and he really deserves the high rate
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Halifax
Hi there, thank you for sharing your feedback. We are glad Shah consistently provides you with such a great experience and excellent service.— Three Social Media Team
Went into three shop in Halifax today…
Went into three shop in Halifax today as had some issues with my contract and was able to get this sorted with the help of Adil he was speedy with this and very helpful.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Halifax
Hi Siobhan, it is wonderful to hear that your contract issues were sorted out so quickly during your visit to our Halifax branch today. Adil did a fantastic job making sure everything was resolved efficiently for you, and we truly appreciate you highlighting the great service you received. If you ever need anything else in the future, please feel free to reach out. — Three Social Media Team
Mobin was brilliant great service
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Halifax
Hi Peter,
Thanks so much for sharing your experience. We’re delighted to hear Mobin made such a strong impression and delivered the level of service we aim for every day.
– Three Social Media Team
10/10 customer service
We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving.
Called numerous times and ended up coming in to the Halifax store for in person help.
Shah helped us amazingly, was extremely patient helping us cancel and also as we didn’t want to loose our mobile number so shah helped us find a new sim only contact for half of the price, we also signed up to a home broadband with 3 for less that we were originally paying for a sim only contract.
The staff are all extremely helpful and polite, the store is well maintained and clean and the atmosphere is very professional.
Very happy with the help we received today
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Halifax
Oh wow, Carly! That’s what we call fantastic service and support. We’re so happy to hear that Shah and our team worked their magic, and your 10/10 truly means a lot. ☺️ – Three Social Media Team
Helpful & explained through my issue…
Helpful & explained through my issue with a quick solution. Much appreciated
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Halifax
Hi Maizie, thanks for sharing your experience. We’re delighted to know that you received outstanding support and got your concerns sorted quickly without any hassle.
— Three Social Media Team
Antwort von Three UK - 3Store Halifax
Hi there, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team
We've been to the Three store in…
We've been to the Three store in Halifax and I was served by Adil. He was very kind and helpful. Thank you
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Halifax
Chishti, thank you for your feedback. We’re glad Adil made your visit to our Halifax store a positive experience and ensured you felt well supported.
— Three Social Media Team
Got a good deal. Great customer service
My previous contract had expired and so I shopped around for the best new deal. Visited the 3 Store in the Woolshops, Halifax and spoke to Shah. After comparing the offer from 3 with others, I returned the next day as it was the best deal. Adil, Assistant Manager, was courteous and helpful in setting up the new contract.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Halifax
Hi Andrew, it is brilliant that comparing your options with Shah and having Adil arrange your agreement at our Halifax store made finding the right value such a smooth experience. — Three Social Media Team
Samantha’s so helpful and professional…
Samantha’s so helpful and professional regarding setting up new sim contract and cancelling my tablet it’s brilliant for my age group who struggle with technology
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Halifax
Hello Lynne, it’s lovely to know Samantha made things simple and stress‑free while assisting you. Thanks so much for sharing your experience. – Three Social Media Team
Needed to check my contract and popped…
Needed to check my contract and popped in to speak to Adil who basically took his time to completely review my account and upgrade to an i17 . my daughter is over the moon as wasn’t expecting anything and i have saved money over all. thank it and very well done Adil
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Halifax
Wow, Iyliah! Your review is next level awesome! 🎉 Huge shout out to Adil for making it unforgettable. 😉 — Three Social Media Team
Always come into store to upgrade…
Always come into store to upgrade contract on 7 family phones
Easier face to face dealing
Always deal with Mobin
Very happy with service
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Halifax
Hey Andrew, we’re really glad to hear Mobin continues to make your upgrades easy and straightforward, especially with so many family phones to manage. Thanks for sharing your experience 🙌
-Three Social Media Team.
The finest service I experienced came…
The finest service I experienced came from Aaminah.
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Halifax
Hey Muhammad, that’s brilliant! 🎉 We’re so glad Aaminah made everything go smoothly for you. 😊
Three Social Media Team
Everything was fine
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Halifax
Hi Michal! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review.
Very well customer service shah really…
Very well customer service shah really helped me with my contract I would defo recommend him to others
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Halifax
Hey Naisar, we’re delighted to know Shah made your experience a positive one. Thanks for sharing your thoughts with us 🙌
-Three Social Media Team.
Is Vodaphone Better?
I am 72 year old male & got broadband device on 30day
approval, the saleman a young looking afro lad
assisted and said any issues dial 333 from your phone
I did & was told you cannot have this service as you are a
business customer!As it did not work it was returned, the manager inspected the item and said it was ok.
Adil will sort the paper work out and cancel your contract, but he didn't`t and two months on I am now getting demands for non payment ,all because of Adil!
A “business “account is a real mystery, whats that all about adil ?
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Three UK - 3Store Halifax
Hi Steven, here’s a clean and polished version of your message with the grammar fixed, and the broadband link placed correctly:
Hi Steven, we think you might have tapped 5 stars by mistake because what you’ve been put through is the opposite of a smooth experience. You took the broadband on a simple 30‑day approval, followed the advice you were given, returned the device when it didn’t work, and were told the contract would be cancelled. Instead, you’re now facing payment demands that only exist because the paperwork wasn’t completed when it should have been. The “business customer” explanation doesn’t match how the service was sold to you, and the responsibility for fixing this sits entirely with the team who handled your account. What needs to happen now is a full review, cancellation backdated to the return date, removal of all charges, and a formal complaint so the mishandling is properly addressed. If you’d like, I can help you write a message that gets this sorted quickly.
Please visit our Three Business Contact page here for further support: https://bit.ly/3RkG1h0. - Three Social Media Team
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