Derek visited us in our home tonight to arrange our will. He was polite and friendly, very respectful and professional. Everything was explained clearly and there was no pressure to buy additional ser... Mehr ansehen
Unternehmen hat geantwortet
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Derek visited us in our home tonight to arrange our will. He was polite and friendly, very respectful and professional. Everything was explained clearly and there was no pressure to buy additional ser... Mehr ansehen
Unternehmen hat geantwortet
Signed up for wills and powers of attorney, have been promised refund of overpriced bill already paid in full. After several phone calls with promises of getting it sorted, nothing. Phone back promise... Mehr ansehen
Unternehmen hat geantwortet
Extremely helpful staff right from the initial enquiry speaking with Helen McLeish through to completion with Colin and Michael. They were knowledgeable and had good all round advice on how best to... Mehr ansehen
Unternehmen hat geantwortet
Communication from Thomas Bradley was very good prior to home visit. Derek Hatton who was very professional and friendly. He provided clear information of all available options and aided us to make... Mehr ansehen
Unternehmen hat geantwortet
We believe that every decision you make, whether it’s writing a will, buying a home, planning for retirement, or protecting your assets, has the potential to shape your future. We listen to not only what you need, but what you want. We will provide you with clear guidance, supporting you every step of the way.
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On the 12th February 2026 Richard Brewster from Thomas Bradley & Co came to visit me at my home, to discuss the details of renewing my Will (due to change of personal circumstances)
I have been involved with the legal industry for most of my working life and I found the home visit exceptionally professional and relaxed. This interaction could have been fulfilled by a phone call but Richard was open, relaxed and calm, further it is noteworthy to say that I found his atmosphere extremely open, honest and gentle. As the target market is for the over 50's I feel this "Old School" method of meet and greet is the perfect approach for establishing reassurance and that Richard is the perfect guy for the job.
I trust this helps convey my words directly with you at my home

Antwort von Thomas Bradley Legal
Do NOT use this service. The quality of the service is poor, they make arrangements to visit and then dont turn up, when you contact them they then say they sent a text, untrue. I asked them to screenshot the text, which they could not as it had not been sent.
Avoid at all costs.

Antwort von Thomas Bradley Legal
Thoroughly enjoyed my time with the advisor. Informed. Simple. Would be happy to recommend.

Antwort von Thomas Bradley Legal
Thomas Bradley &Co
This company come out to my house to arrange a free will writing service. The free will didn’t even get discussed by the agent of Thomas Bradley & co he persuaded us to take out a trust will writing service what cost £2994, we decided to go ahead with this and paid £500 deposit the agent said we could pay the rest by instalment which was a lie a week later got an invoice for £2494 has to be paid in full to proceed any further we paid the £2494 in October 2025, I have phoned Thomas Bradley & Co a number of times to be told someone will call you back, but no one has been in touch with me at all from Thomas Bradley & Co I have emailed them a number of times with no response from Thomas Bradley & Co. Thomas Bradley & Co have taken £2994 of me and done nothing for the service I paid for STAY AWAY FROM Thomas Bradley & Co poor service rip you off and never respond back to you, let’s see what response they write to this all I want now is a full refund from this disgusting company
Me & my wife thought we where sorting are finance out for when we pass away for are 4 children and 11 grandchildren but now we’re £2994 out of pocket disgusting disgraceful Thomas Bradley and Co

Antwort von Thomas Bradley Legal
Great service,Lindsay came to my Mum's home explained everything in great detail.
My Mum fully understood the service she was getting. Thankyou.

Antwort von Thomas Bradley Legal
Your representative Dave Jandu was friendly and very helpful today. He took great care in guiding me through the complexities of making a new will and I am very grateful for his experience and unsolicited advice.
I would definitely recommend Thomas Bradley Legal to anyone needing assistance with a will or any other legal matter.

Antwort von Thomas Bradley Legal
Absolutely outrageous company to deal with especially when I learned that everything is copied and pasted. My 10 year old could do it with her eyes closed. 6 times I had to send my draft copy back with mistakes all over the show. Not to mention the fact the consultant told me he shouldn't really allow me a free will as I didn't opt in to any paid services along side it. Been waiting 17 months now to receive the will back they just red button whenever I call or pass me from pillar to post. Disgusting company I have read how they treat their staff too diabolical.

Antwort von Thomas Bradley Legal
Dave Jandu came to my house today he was very friendly and knowledgeable put my mind at rest and the whole process was easier than I thought it would be
I have a disabled daughter with limited capacity and he was great at explaining just what I needed and putting it in place
I am very happy that I can update my will free of charge at any time and that my money is protected
Thank you so much Dave highly recommend you

Antwort von Thomas Bradley Legal
For something as sensitive and important for any person in life to create as a will and provision for a POA..I thought the £1100 I've paid this company would get the job done..how wrong was I. Response to any communication is slow or none existent...my advice do not use this company.

Antwort von Thomas Bradley Legal
Everything was up front and professional until I opted to exercise my right to cancel within the cooling off period.
No response to email, full of promises over the phone but to no avail. They are either incompetent scammers, or just hoping that the effort I have to put in for them to return my money will put me off! I have reported them as fraudulent to the police.

Antwort von Thomas Bradley Legal
Dave Jandu from Thomas Bradley came to see me about my will. I was very apprehensive before my appointment as I suffer with anxiety. He took his time explaining everything in detail to ensure I understood everything before proceeding. I did not feel under pressure at any point and feel a load has been lifted off my mind. I would highly recommend Dave and Thomas Bradley. Thank you.

Antwort von Thomas Bradley Legal
DAVE JANDU
Never had a will done befor he made relaxed and explained everything clearly ( talks a little fast sometimes) now feel relaxed all correct legal stuff sorted thank you for your time fantastic person

Antwort von Thomas Bradley Legal
Done will, trust and power of power of attornay with a lovely man named Dave Jandu. He made me feel very comfortable, and there was no pressure whatsoever. He explained everything in great detail in a language I could understand without technical jargon etc. I would highly recommend Dave Jandu and Thomas Bradley. Thank you Dave

Antwort von Thomas Bradley Legal
These guys are only interested in selling you their premium package, they spend ages just qualifying you and removing any objections before going in for the kill.
Looking at the other reviews clearly their after service is awful too.
For context, they came to provide us with a free will writing service through my employer and when I asked them to provide this service they "couldn't login" and would get back to me to sort it out.
Of course they didn't get back to me, the free will was just a ruse to get into my house and pressure me into the upsell.

Antwort von Thomas Bradley Legal
*UPDATE*
IT'S NOW BEEN OVER 2YRS SINCE MY MUMS PASSING AND NOTHING!! STILL WAITING STILL IGNORED EMAILS AND CALLS FINAL PAPER WAS SENT OVER 8 WEEKS AGO, AFTER BEING TOLD BY THE FINANCE DIRECTOR AND THEY HAD A 6 WEEKS WINDOW TO DISTRIBUTE FUNDS,STILL NO FURTHER FORWARD, STARTING TO THINK THEY'VE SPENT THE MONEY! It's been over 18 months since my mother sadly passed away and we still have no outcome, they send paperwork with names spelt wrong, typed letters with written monatary amounts wrote in, they 'miss place' over 20k of money, then find it after questioning where it went, they do not respond to phone calls or emails, they are stonewalling us.

Antwort von Thomas Bradley Legal
It has taken 6 months to produce simple mirror wills. Names were spelt incorrectly, poor communication. I would not recommend.

Antwort von Thomas Bradley Legal
Made me feel comfortable and at ease, would recommend this Will writing service.

Antwort von Thomas Bradley Legal
From the offset, and the initial call after I expressed an interest in finding out more about their services, I found the company's staff to be extremely informative, knowledgeable, enthusiastic and genuinely caring.
Primarily Mr Steven Bradley who was absolutely brilliant in every sense of the word. My wife and I also found him to be a most pleasant and genuine man.
We're longer in the tooth nowadays and reserved with who we let into our homes as well as who we publicly praise. However, as the old saying goes, 'give praise where praise is due', which in this case, was more than deserved.

Antwort von Thomas Bradley Legal
Visited by their Representative in March. Commissioned a will with Testamentary Trust and Powers of Attorney. I still have not received the documents after many attempts to follow up. No one is interested in my complaint...

Antwort von Thomas Bradley Legal
I first contacted this company to enquire about getting our wills updated. A representative (was told to remove the name) came out as arranged and we thoroughly discussed our wills and the changes we needed to be made. I also gave him a written list of all points as well as copies of our original wills. As the representative said, I'd made sure it was very straight forward to update our wills as I'd made sure all points were noted for the will writers. We were told that will writing was taking around 4-6 weeks to complete which we said was fine. After around 10 weeks I got in touch for an update and around a week after that I was sent the draft wills. To say that they were inadequate would be an understatement. Most of the information that we'd given them was missing and the information that was there, was incorrect. I contacted them straight away and told them I wasn't happy and could they please amend the wills with the correct information. I was then contacted by someone who apologised for the mistakes, blamed missing information (everything was printed and in the file that was given to them to draft the wills) and said that they now had all the information (I'd had to send it again) and would draft the wills correctly and get them sent out. That was a month ago and I've heard nothing. I've emailed both the person who came to my house and the person who emailed the "apology" and neither has bothered to respond. I then sent a final email to tell them that the way they deal with clients who trust them with important documentation, is farcical and that I'd be getting my wills updated elsewhere. You'd think any company worth their salt would be totally embarrassed by their incompetence and would get in touch with an apology, at the very least. Nope. Not a word from them. It scares me to think that this company is entrusted by people to handle very important and very sensitive information. To us unqualified Joe blogs, all could seem perfectly above board in our documentation, only to find at the worst time (death of a loved one, divorce etc) that incorrect information had been recorded and we are up the creek without a paddle! Do yourself a big favour and go elsewhere. This company will only succeed in failing you as a client.
Since I wrote this review, I note that Thomas Bradley are now going down the list of reviews and responding to the numerous complaints they've had about their shocking service. It's a shame they aren't as quick to respond to their clients when we try repeatedly to get in touch!

Antwort von Thomas Bradley Legal
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