Very Scammy Poorly Executed Poor Customer Service
I paid the $25 to do the meet and greet in Oct. Met two people out of 13-16 women that was somewhat compatible. I was convinced by one of them to sign up just so we could do the group together. Most of the women did not sign up. We got to the 2nd official activity event and they had thrown two random people into the group. None of them showed, so we didn’t have enough people to continue. We were regrouped the next month, same thing.
The hosts are bad. They get no training. They ramble. No one gets enough time on 1 on 1 chats to even talk to people they want to talk with bc they assign people to you during the events. I’ve been almost every month since Oct to a m+g with an attempt at a 6session group. Every single one has failed mostly due to their piss poor execution of services. For some reason they skipped me for May and put me in a group for June.
To try and make up for their issues, they created a discord, that is dead. It was well over a week dead from everyone in the US that signed up to it. No one talking. When members were talking, most of it was complaining about the experience they paid for and didn’t quite receive. RR have also tried updating their app, doing clubs, and doing “graduate” 1 on 1s where they choose you with other people you haven’t met in your city. I’ve attempted three 1 on 1s I have chatted with two of them. No one would put the effort in to meet up. The third didn’t respond at all. Also the first two people I met at the beginning. No longer in contact, so really, this has just been a huge waste of time, energy, effort, and only adds to the disappointment that I’ve been scammed out of $315.
On top of all of that this fee only covers access to events. Most of these meet ups are at bars or restaurants or places that require you to pay to experience, so you have to pay that. Real Roots only pays for appetizers and drinks on occasion, the rest is on you. If you have dietary restrictions like I do, makes it pretty pointless bc even with those “gratis” offerings, I usually can’t take advantage of it, anyway.
The sign up almost made me cancel immediately (and I should have) because after they took my money and guided me through the app, they put a big disclaimer up that they were going to share your private information with everyone in the group ( first last phone and email) and require you to take photos for promotional purposes. There was no way to opt out of this. I immediately contacted RR and told them I was not cool with that at all. If they want me to advertise, they can pay me for that service and that my private information is only shared with people of my choosing.
They apologized and told me I just needed to tell the host so they wouldn’t take photos of me. Every single group, there has been an issue with this bc they have shared my phone number without my permission.One host made a group text chat in which I immediately shut it down bc privacy issues.
If I could get a chargeback with my credit card I would, but they are banking on you not to do that which is why they keep offering rematches etc bc they really want to keep your money. If you wait too long you can’t even get a chargeback. They only do meet ups once a month, so you do not have much time before the chargeback deadlines are lapsed with most credit cards. I don’t recommend this is you want deep close connections with people. This is for social hour shallow acquaintanceships at best, pretty much for people who like to drink bc bars seem to be the majority of the events in my city. So, if you don’t drink, then it isn’t going to be your vibe.




