The Personal Agent Bewertungen 

1.253
•
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Stephanie was extremely helpful in supporting and assisting me with the paperwork when dealing with tenants who had just rented my property. She helped me to resolve an issue that the tenants had. Ste... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had a great experience with John at the personal agent. From start to finish he was friendly, professional and very helpful. Communication was excellent throughout the process, and he was always... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Banstead office. John and Kai and the team did an excellent job in selling my property in Banstead. They arranged viewings etc with buyers and give as an excellent feed back. The final exchange proce... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolutely magnificent, if the star rating went to 10 I’d give an 11. Highly, highly recommend. Really friendly, VERY proactive, I can’t rate enough. Thank you for keeping me sane and helping to push... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Immobilienagentur
  2. auch in
  3. Immobilienvermittlung

Vom Unternehmen geschrieben

Established in 2004, The Personal Agent has grown to be the most successful independent estate agent in the area. With five interlinked branches covering Epsom, West Ewell, Stoneleigh, Banstead and the surrounding regions, you'll have the combined strength of a multi-branch team working for you, no matter whether you're looking to sell or buy, rent, let or invest. The Personal Agent was founded on the principle of going the extra mile, which is why we pride ourselves on taking a personal interest in your property needs and taking personal responsibility for every aspect of your purchase, let or sale. o Epsom's market leading agent for sales. o Established for 13 years o 5 sales and lettings branches. o Advertise to millions of potential buyers and tenants on Rightmove, Zoopla, Prime Location, OnTheMarket and our own website. o Premier marketing with professional photographs and floorplans as standard, and glossy brochures, aerial photography and video walk-throughs where appropriate, all for free. o Dedicated sales progression team o In-house mortgage brokers, energy performance consultants and removals With thousands of registered buyers and tenants and several hundred successful sales and lettings every year, our friendly team is one of the most experienced and professional in the region. For well over a decade our founders, managers and staff have lived and worked in the area, so not only do we know it like the back of our hands, but we also take our community responsibility seriously - supporting local charities such as The Children's Trust in Tadworth, Action for AT and Age Concern. We also support many of the local schools with sponsorship for their events including Wallace Fields infant and juniors, Stamford Green primary and Rosebery girls school.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

1253 Bewertungen

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4,9

Alle Bewertungen

(1.253)

204 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Natasha is a real credit to The Personal Agent

I would highly recommend The Personal Agent, and in particular Natasha, who has been absolutely fantastic throughout the whole process.

Natasha has been incredibly helpful, supportive and responsive from the very beginning.

What really stood out was how genuinely helpful and understanding she was. She was always professional, but at the same time very approachable and reassuring, and we always felt that she was personally invested in helping us get everything sorted.

We are extremely grateful for all the support Natasha gave us and for the effort she put in on our behalf. She is a real credit to The Personal Agent and made a potentially stressful experience considerably easier.

12. August 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Hi Yousef,
Thank you so much for your kind review! We’re delighted to hear that Natasha provided such helpful and reassuring support throughout the process. We really appreciate your recommendation and will be sure to pass your lovely feedback on to her. Wishing you all the very best!
Kind regards

Bewertet mit 5 von 5 Sternen

We had John from the Banstead branch as…

We had John from the Banstead branch as our estate agent on our recent house purchase. We can not thank him enough, from the start on our viewings he was friendly, professional and always available to answer questions. John made the process so easy , would highly recommend him to anyone using personal agent. Thank you John

11. August 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Hi Patrick,
Thank you so much for your kind review! We’re delighted to hear that John provided such friendly and professional support throughout your purchase and helped make the process as smooth as possible. We really appreciate your recommendation and John has already drunk the wine. Wishing you all the very best in your new home!
Kind regards

Bewertet mit 5 von 5 Sternen

Katy Jones was very easy to deal with

Katy Jones was very easy to deal with. Was very nice and made the process as simple as it could be 👍🏾

4. August 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Thats great to hear Jay, and thank you for your 5-star review.
Kind regards

Bewertet mit 4 von 5 Sternen

Good experience working with Miss Foley

I had a good experience working with Miss Stephanie Foley. She was helpful, answered my questions clearly, and provided the information I needed throughout the process. She was easy to contact when I needed assistance, which I appreciated. Overall, the process went smoothly, and I would recommend her services.

24. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Hi Diana,
Thank you for taking the time to share your experience. It’s great to hear that Stephanie was on hand to answer your questions and provide the support you needed throughout. We’ll be sure to share your kind feedback with her, and we really appreciate your recommendation!
Kind regards

Bewertet mit 5 von 5 Sternen

Very efficient and helpful member of staff

Sarah at The Personal Agent was extremely helpful in dealing with the sale of my late father’s house. I’m not sure it would have happened without her.

7. August 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Hi Angela,
Thank you for sharing your experience.
I know Sarah was adamant she would get the sale across the line.
Thank you for trusting us with the sale.
Kind regards

Bewertet mit 5 von 5 Sternen

Becky has been great at communicating…

Becky has been great at communicating and solving any issue that arise! Can only recommend

6. August 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Hi Sam,
That is great to hear, and thank you for sharing.
Kind regards

Bewertet mit 5 von 5 Sternen

Excellent management service from the Epsom office

Stephanie at the Epsom office has provided us with excellent service, sorting out our end of tenancy which was not straightforward. She was efficient, had great communication, and was a pleasure to deal with.

5. August 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Hi Tracey,
Thank you so much for your kind words! We're delighted to hear that Stephanie was able to make your end-of-tenancy process as smooth as possible. We'll be sure to pass on your lovely feedback to her. We really appreciate you taking the time to share your experience and wish you all the best for the future!
Kind regards

Bewertet mit 5 von 5 Sternen

Staff Mention to Katy Jones

Always a pleasant experience when communicating with The Personal Agent Staff. Special thanks to Katy Jones! A lovely lady and delight to meet when carrying out our property inspection. Katy was so accommodating, understanding, friendly and very professional in her work role. Thank you Katy! - Ella Mitchener

28. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Hi Ella,
Thank you so much for your lovely review, Ella! It's fantastic to hear that Katy made such a positive impression during your property inspection. We're so pleased you found her friendly, accommodating and professional. Your kind words mean a great deal, and we'll make sure Katy receives your feedback. Thanks again for choosing The Personal Agent!
Kind regards

Bewertet mit 5 von 5 Sternen

Excellent Sales Progression

I have just sold my property through Personal Agent. The sales progression was dealt with by Sarah Goddard who was amazing. She kept me in the loop every step of the way and explained any developments which I was unsure about me. She was always available either by email or telephone and if she was off she gave me another point of contact. Moving is a very stressful time but with Sarah’s excellent communication skills she made the whole experience a very positive one. I am so pleased that she will be dealing with my purchase too!

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Dear MK,
Thank you so much for your wonderful review! We're delighted to hear that Sarah made your selling experience such a positive one. Keeping our clients informed and supported throughout the process is so important to us, and it's great to know Sarah's communication and dedication helped make your move less stressful. We'll be sure to pass on your lovely feedback to her. Wishing you all the best with your purchase – we're so pleased Sarah will be there to support you every step of the way!
Kind regards

Bewertet mit 5 von 5 Sternen

We had an issue with the dishwasher

We had an issue with the dishwasher, that led to be out of order for about less than two weeks 😑, we thought that it had to be replaced by a brand new one, which costs a lot in these days...
We contacted the property management team, thankfully Becky Moore of Epsom branch is working there and has handeled our request, amazingly she dealt with it and sent over an engineer within 24 hours, now the dishwasher is back on!
Her approach was active, quick and professional... many thanks 😊

27. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Hi,
Thank you for your lovely review! We're delighted to hear that Becky responded so quickly and was able to arrange for the issue to be resolved without the need for a replacement. It's great to know her proactive and professional approach made such a positive difference. We'll be sure to share your kind comments with Becky and the Epsom Property Management team. Thank you for choosing The Personal Agent!
Kind regards

Bewertet mit 5 von 5 Sternen

Katy Jones was very thorough and…

Katy Jones was very thorough and efficient in her inspection and sent me the report the same day, which I’ve never had before. Thanks a lot Katy

28. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Thank you for sharing Amir, and for your 5-star review.

Bewertet mit 5 von 5 Sternen

Great service in a very difficult market

In a very difficult market, John and Kai at the Banstead office persevered until our house was eventually sold. They conducted viewings with great professionalism and kept us regularly informed of feedback. John in particular was always an encouragement to us when offers did not materialise. Once an offer had been received, Mark was a great help in negotiating a reduction on our new-build home. Overall, an excellent experience with the service promised at the outset delivered all along the way. I definitely recommend The Personal Agent.

24. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Hi Tony,
Thank you so much for your lovely review.
Mark and John strive to go above and beyond, and they are over the moon to see your review.
Thank you for trusting us with your own sale, and allowing us to be involved in the ongoing negotiations for your onward purchase.
Kind regards

Bewertet mit 5 von 5 Sternen

Have had a great experience renting…

Have had a great experience renting with The Personal Agent. Becky has made sure to assist us with any problems in a timely manner and has been extremely helpful.

28. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Hi Rahul,
Thank you for your lovely review. We're so pleased to hear you've had a great experience renting with us. We'll be sure to pass your kind words on to Becky. We really appreciate your recommendation and wish you all the best.
Kind regards

Bewertet mit 5 von 5 Sternen

Natasha and her amazing team

Natasha from the Epsom branch looked after me when I moved my Mum out of her flat to live with me and let her flat. The live was very complicated and stressful and Natasha went above and beyond to provide me with support and help make the flat ready to let. She and her team found excellent tenants in record time and mad the whole process smooth.

28. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von The Personal Agent

Hi Anita,
Thank you for taking the time to leave such a lovely review. We're delighted to hear that Natasha and the Epsom team were able to support you through what was clearly a stressful time. We'll be sure to pass on your kind words to Natasha. We wish you and your mum all the very best.
Kind regards

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