The Mortgage Branch Bewertungen 

61
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Amazing professionalism, and they got an extremely complicated deal over the line would have 100% failed without Rickys involvement. Massive thanks for your support and guidance through an extremely... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

As a first-time buyer, the mortgage process was completely new to me, but Sam Lucy has been incredibly helpful throughout. Sam was recommended to me by a friend, and I'm so glad I listened! He... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Excellent service, Ade kept me in touch through all the stages of the process.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Sam and his amazing team are absolutely incredible at what they do. They helped us to negotiate a fantastic mortgage deal and gave us the reassurance we needed during times of uncertainty. After... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Finanzmakler

Vom Unternehmen geschrieben

About The Mortgage Branch Based in central Cheltenham, The Mortgage Branch is one of Cheltenham’s leading mortgage brokers. Having brokered mortgages in areas throughout the town and across the UK. The Mortgage Branch offers specialist mortgage advice and brokerage for clients of all property types and values from first-time buyers, through to portfolio landlords and Limited Company buy-to-let mortgages. Our team of dedicated mortgage brokers are highly experienced in navigating the complexities of finding favourable interest rates and securing the right mortgage.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

61 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,8

Alle Bewertungen

(61)

14 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Amazing professionalism

Amazing professionalism, and they got an extremely complicated deal over the line would have 100% failed without Rickys involvement.
Massive thanks for your support and guidance through an extremely stressful process.

22. September 2026
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you so much for this fantastic review! We're really glad Ricky was able to get your deal across the line!

Bewertet mit 5 von 5 Sternen

Excellent Service As A First-Time Buyer

As a first-time buyer, the mortgage process was completely new to me, but Sam Lucy has been incredibly helpful throughout. Sam was recommended to me by a friend, and I'm so glad I listened! He took the time to go through everything with me, explained things clearly and was always happy to answer any questions I had.

Communication was excellent. Whenever I emailed Sam with a question or request, he was extremely responsive and always got back to me very quickly. He also kept me updated throughout the process, so I always knew where things stood. The online portal was also really easy to use and made uploading all of the required documents simple and straightforward.

I particularly appreciated how proactive Sam was when he became aware that mortgage rates were due to increase slightly. He made sure I was aware and even offered to arrange an earlier appointment outside of his usual working hours if I wanted to get things moving sooner, which I really appreciated.

The case managers have also been fantastic at keeping me updated throughout the process, so communication from the whole team has been excellent.

Overall, the whole experience has been straightforward and reassuring, which has been invaluable as a first-time buyer. I would highly recommend Sam and The Mortgage Branch.

21. September 2026
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you so much for taking the time to leave such a detailed review! Congratulations on your first home purchase, we know how daunting the process can feel at the start, so it's brilliant to hear that Sam made it feel straightforward and reassuring from beginning to end.

We'll be sure to pass your kind words on to Sam and the case management team. Sam's proactive approach and responsiveness are exactly what we aim for, and it's great to hear he went the extra mile with flexible appointment times to help you get ahead of the rate changes.

Thanks also for the recommendation from your friend! Referrals like that mean a great deal to us. Wishing you all the best in your new home!

Bewertet mit 5 von 5 Sternen

Service

Always keep in touch to know the progress of the property sales.

6. August 2026
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you for sharing your kind review! We are glad to know that you have been kept informed throughout the process. Congratulations on your purchase!

Bewertet mit 5 von 5 Sternen

Outstanding job by Ade

Outstanding job by Ade, patient, professional and knowledgeable.
Went over and above to get my mortgage which was not a straightforward affair .

10. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you so much for taking the time to share this review! We're delighted to hear Ade provided such outstanding service, especially given the complexities involved in your mortgage. Patience, professionalism, and going the extra mile are exactly what we strive for, and it's wonderful to see that reflected in your experience.

We'll be sure to pass along your kind words to Ade. Thanks again for choosing us, and congratulations on getting your mortgage sorted!

Bewertet mit 5 von 5 Sternen

Excellent experience

Ade and the team at the Mortgage Branch were incredibly helpful when we re-mortgaged our property. They were helpful, communicative and made the process easy and stress free. We would thoroughly recommend them and use again in the future.

29. September 2025
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you for such a lovely review! We're so glad Ade and the team could make your remortgage stress free. That's exactly the experience we aim to give! It's great to hear you'd use us again, and we'd be delighted to help whenever you need us in the future. Thanks for taking the time to recommend us!

Bewertet mit 5 von 5 Sternen

The best mortgage advisors we could have asked for!

The best mortgage advisors we could have asked for! I can’t thank David and his team enough. We bought our first home with them six months ago, and the experience was truly excellent thanks to their support.
David was incredibly patient and professional throughout, always taking the time to answer our countless questions and explain everything clearly. Their online system for uploading documents is also fantastic - so easy to use and incredibly convenient, which made the whole process even smoother for us. Buying your first home can feel overwhelming, but we felt completely reassured knowing we were in such good hands.
I wouldn’t hesitate to recommend them to anyone, thank you all for everything!

16. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you so much for this wonderful review! Congratulations again on your first home - we're absolutely delighted we could help make the journey feel less overwhelming. We'll be sure to pass on your kind words to David and the team. It's also great to know our online document system made things that bit easier along the way. Thank you for trusting us with such a big milestone, and for the recommendation!

Bewertet mit 5 von 5 Sternen

Great communication from start to…

Great communication from start to finish and always plenty of options given. Definitely would recommend

5. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you so much for your kind words! We're really pleased to hear you had a great experience with our communication and that you felt you had plenty of options to choose from. Recommendations from happy customers like you mean the world to us. We look forward to working with you again in the future!

Bewertet mit 5 von 5 Sternen

Extremely helpful mortgage advice

Sam and his team were absolutely fantastic throughout our mortgage and house-buying journey. As first-time buyers, we had a lot of questions, and they were consistently patient, clear, and incredibly supportive at each step. They took the time to explain the process in a way that made us feel confident and informed, whilst not putting us under pressure.

Thanks to their expertise and guidance, I wouldn’t hesitate to recommend the Mortgage Branch to anyone looking for a knowledgeable, responsive, and genuinely caring mortgage adviser.

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you so much for this wonderful review! It means a great deal to us all at The Mortgage Branch. Buying your first home is such a big milestone, and we're so pleased that Sam and the team were able to make the journey feel manageable and stress-free.Congratulations on your new home, and thank you for recommending us, we truly appreciate it!

Bewertet mit 5 von 5 Sternen

Remortgage

Sam was very helpful and professional made the whole experience of remortgaging easy and stress free

11. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you so much for your kind words! We're thrilled to hear that Sam made your remortgaging experience easy and stress-free. We really appreciate you taking the time to share your review!

Bewertet mit 5 von 5 Sternen

An absolute pleasure to work with all…

An absolute pleasure to work with all the members of The Mortgage Branch. Rick is outstanding, with his help and advice to obtain the correct lender and greatly helps on the follow through. Sam and Sammie are a wonderful help in the administration department.
I would defiantly use them again

12. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you so much for this lovely review! We'll be sure to pass your feedback on. We look forward to working with you again in the future!

Bewertet mit 5 von 5 Sternen

Exceptional Service from the Mortgage Branch

David Knight and the team are exceptional and very professional to work with. They dealt with our re-mortgage in a timely and professional manner and were able to secure a lower rate a day after the base rate was reduced by the Bank of England without causing any delays with our new lender. I would thoroughly recommend the Mortgage Branch.

5. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you for your wonderful review! We're thrilled that David and the team could secure you a better rate and handle your re-mortgage so smoothly. We really appreciate your recommendation and look forward to helping you again in the future.

Bewertet mit 5 von 5 Sternen

2nd time using the Mortgage branch

First time was for a purchase. This time was for a remortgage. I’m Very happy with the service received on both occasions. The team will hold your hand and follow up with solicitors etc until completion. Cannot ask for better service. Big thank you.

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you for your kind review, we are very pleased to know that you couldn't ask for better service

Bewertet mit 5 von 5 Sternen

The Mortgage Company

What an amazing job this company do. During a very stressful time Sam supported me, despite a few knock backs, he never gave up. He explored every avenue to find the correct mortgage for my circumstances. I cannot thank him and company enough for all that they have done. I would highly recommend them.

22. September 2025
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you very much for your kind review and your recommendation of Sam.

Bewertet mit 5 von 5 Sternen

Excellent service again

Excellent service again, quick and easy. Will definitely be in touch with Sam and the team when we move.

11. November 2025
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you for your kind review. We look forward to speaking with you again when you move.

Bewertet mit 5 von 5 Sternen

Sam is the best mortgage advisor i've…

Sam is the best mortgage advisor i've ever worked with. She understood my requirements, and took action straight away, finding me the right product in record breaking time!
I made my enquiry on Monday and had the offer by Thursday!
She is a credit to the team and the branch. Thank you Sam!

24. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you for your lovely review. We are pleased that Sam could provide you with the right product in record breaking time!

Bewertet mit 5 von 5 Sternen

My experience with them is nothing…

My experience with them is nothing short of amazing. Sam was really patient and took the time to explain everything throughout the purchase. I will highly recommend

19. September 2025
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

We are so happy to see that your experience was nothing short of amazing! Thank you for saying you would recommend The Mortgage Branch and your kind review.

Bewertet mit 5 von 5 Sternen

Sam and his amazing team are absolutely amazing

Sam and his amazing team are absolutely incredible at what they do.

They helped us to negotiate a fantastic mortgage deal and gave us the reassurance we needed during times of uncertainty. After our first move fell through, they helped us continually until we found our new home!

Honestly couldn’t recommend them highly enough! Thank you!

2. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you for your kind review, we are happy to know that you would recommend The Mortgage Branch.

Bewertet mit 5 von 5 Sternen

We had an excellent experience with The…

We had an excellent experience with The Mortgage Branch Cheltenham. The team did an amazing job with regular follow-ups and clear guidance throughout the process. From the start, everything was handled professionally, and we always felt supported.

They also assigned us a dedicated case handler who kept everything well-organized and ensured our application was tracked step by step. This made the whole process smooth and successful, and we are really pleased with the outcome of our mortgage.

Highly recommend their service!

16. September 2025
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you very much for your kind review, we're very pleased to know that you had an excellent experience.

Bewertet mit 5 von 5 Sternen

Superb customer service

From the outset of our remortgage, the team at The Mortgage Branch were so helpful, professional and clearly experts in this field. I would highly recommend them to anyone looking to buy their first home or remortgage. Our experience was great from start to finish.

2. September 2025
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

We are so pleased to know that you received superb service from the people at The Mortgage Branch! Thank you so much for your kind review. It's lovely to know that your experience was great from start to finish

Bewertet mit 5 von 5 Sternen

Fantastic service

Sam who I was put in contact with from a different estate agent was so helpful answering my many questions and so understanding that when we dis find our dream home we decided to still go ahead with the Mortgage Branch. The process was smooth and he really got us the best deal possible on our mortgage and when the bank of England dropped their rate a week before us signing on the house he ensured we got the new rate all in time. Honestly couldn’t be happier with the service!

22. August 2025
Bewertung ohne vorherige Einladung
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Antwort von The Mortgage Branch

Thank you for your lovely review. We are pleased that you have received fantastic service. Congratulations on your new home!

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