The London Jewellery Company Bewertungen 

95
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Thank you for the beautiful earrings I ordered from you. They are both gorgeous and just what I wanted. It was so easy to navigate and order from your website. The lovely cards in the order from yours... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I love buying from small and independent brands and Embellish London ticks both of these boxes. Each piece of jewellery is delicately beautiful and elevates an outfit without being over the to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Necklace for sisters Christmas present. Still awaiting for order processed on 17th December that stated guaranteed before Xmas, paid for 24hr service. Stayed shipped 21st has not arrived. Communi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very impressed!! - Bought these earrings for my girlfriend for valentines day and she adores them. They arrived quickly and beautifully packaged! Will definitely order again from Embellish (I have my... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Juweliergeschäft

Vom Unternehmen geschrieben

The London Jewellery Company is a collection of the finest purveyors of jewellery in the UK. "EMBELLISH | LONDON is a curated collection of elegant & chic yet affordable jewellery, inspired by modern women." - TATLER, 2021 Whether you're looking for a simple personalised necklace or a sterling silver treat, some cute little studs or a beach-ready anklet, Embellish | London is a carefully curated selection of the most beautiful, chic & stylish pieces - all without breaking the bank. We aim to offer something for everyone, from 18kt gold to sterling silver, from pearl earrings to simple studs. Free shipping is always included, and your jewellery is perfect for glitzing up an outfit, for making a statement or for everyday wear! Our team is always on hand if you have any questions, and we look forward to getting to know you.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

95 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4,1

Alle Bewertungen

(95)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Beautiful Jewellery

Thank you for the beautiful earrings I ordered from you. They are both gorgeous and just what I wanted. It was so easy to navigate and order from your website. The lovely cards in the order from yourselves is a lovely touch and the order was delivered quickly. Thanks again.

14. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID AVOID AVOID

Absolutely AVOID AVOID AVOID my parcel arrived later than expected and when I opened it it was empty - we’ll I say empty it had a tiny plastic box which was in three pieces and three cards asking for a review so I hope they like this one. I asked for a refund and was told that as the parcel was delivered (EMPTY ) it was up to me to contact Evri - even though the consumer act 2015 clearly states that it is the sellers responsibility to make sure the parcel is delivered correctly so I say again don’t waste your money and AVOID AVOID AVOID

3. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Consumer Rights Act 2015

Under the Consumer Rights Act you are entitled to a full refund after 30 days if the trader has not delivered on your order. If the trader does not refund you, contact your bank and raise a dispute and your bank should be able to refund the cost of your order. If you need further information on options, google Trading Standards in your area and contact them. You have rights!

8. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Missing Order

I ordered a silver bangle from them on 21st November. This still has not arrived, and I have had no replies to multiple emails I have sent enquiring about this order.
Awful customer service, and clearly a scam site.

14. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I am writing this so no one else wastes…

I am writing this so no one else wastes their money. The quality is absolutely terrible, the bracelet should have cost £2.50 not £250. I also lost my bracelet (eventually after it had snapped and fallen off almost every time i wore it) just like the other reviewer has mentioned. When it first happened, I sent the bracelet back and they accused me of ‘abusing’ the bracelet. Horrific company. Steer clear.

10. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I bought the same diamond rose gold…

I bought the same diamond rose gold braclet twice after losing the first one. The second one also has now been lost. I dont think they are good quality fastenings and do not recommend and will not be buying again.

20. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Wrong order sent and then no contact

I ordered my partner a pushing present. I ordered a silver necklace but instead was sent gold (I have my order email as proof of this)
I emailed the help email about fixing it and sending a correct replacement necklace.
I got no reply, so tried the IG account. Still no reply. I then sent another email asking for a response and to fix the mistake they made on their end. I’m still waiting for a reply to that one.
I would not recommend using this company at all, because if anything goes wrong with the order all you have is a help email address and clearly they don’t reply to emails that come into that inbox.

12. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Order 2 months ago and heard nothing

Order 2 months ago and heard nothing, ignoring my emails. Avoid at all costs

22. Februar 2023
Bewertung ohne vorherige Einladung
The London Jewellery Company-Logo

Antwort von The London Jewellery Company

Hello Scarlet, we are very sorry that your order was affected during the delays of christmas and strikes. We have refunded your purchase!

Our sincere apologies.

Bewertet mit 1 von 5 Sternen

Think twice and read reviews!

I ordered and paid and have been trying to contact this company who only can be contacted by help email which they seem to ignore.
Wish I had seen these reviews as wasted time and money to these tossers.
Am awaiting a reply and will keep trying. They are not getting away with this.
23.2.23 The company has now replied to this review saying that they have contacted me twice. I have had no such contact.

6. Februar 2023
Bewertung ohne vorherige Einladung
The London Jewellery Company-Logo

Antwort von The London Jewellery Company

Dear Elizabeth, we sent you two emails which we hold proof of. One of them was on february 12 and a second email on february 16. We would kindly appreciate an answer to proceed with your order and avoid false information to future customers. Thank you

Bewertet mit 5 von 5 Sternen

Lovely Necklace

Ordered a gold heart necklace for my Daughter for Christmas which arrived last week. Lovely dainty necklace which my Daughter will love. Thank you.

16. Dezember 2022
Bewertung ohne vorherige Einladung
The London Jewellery Company-Logo

Antwort von The London Jewellery Company

Thank you so much! 🤍

Bewertet mit 1 von 5 Sternen

DO NOT ORDER!!

DO NOT ORDER!!!

Ordered over two weeks ago, not been delivered or had any emails about it. They don’t reply to emails that have been sent. Absolute scam. Don’t order!!!

I don’t know how to reply to the comments but definitely a sent email address to the one on your website with no reply, no Royal Mail email and no confirmation email from the company. Still wouldn’t recommend 🙂

18. November 2022
Bewertung ohne vorherige Einladung
The London Jewellery Company-Logo

Antwort von The London Jewellery Company

Hi Lucy, we can’t find your emails but can confirm this was sent with Royal Mail on 17th November via our second class service (which you opted for) - I know the strikes are delaying things but please reach out by email and we can rectify it.

Bewertet mit 1 von 5 Sternen

Think twice about buying from this…

Think twice about buying from this company!
Bought a heart necklace for my granddaughter’s birthday in October but had to return it. Disappointed with the quality. Very dull and not shiny as shown in the pictures. Could have bought better in my local supermarket.
Requested approval to return which I got straight away then absolutely nothing since. I have sent 3 complaint emails and have not received a refund or any contact at all.
I don’t like to give negative reviews but I have no choice in this occasion. Please don’t fall foul of my experience. Extremely disappointed and annoyed.
ADDITIONAL COMMENT 17/12/22: Just received an email with a loyalty code telling me to treat myself!! The very cheek of this company. I have still heard nothing at all regarding my return and complaints. I know they’ve been contacted by Trustpilot as they asked me for more information to send to the company. Fat lot of good that’s done. Disgusted.

27. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ordered necklace for daughter

Ordered necklace for daughter. It arrived quickly. She is delighted with it and it is lovely 😍

26. September 2022
Bewertung ohne vorherige Einladung
The London Jewellery Company-Logo

Antwort von The London Jewellery Company

Amazing that you love it 🤍🤍🤍

Bewertet mit 5 von 5 Sternen

Happy with Service and Delivery

Ordered a pair of earrings. My order was sent punctually. No problems with delivery or service. The earrings are good quality. I am happy with my purchase.

13. Oktober 2022
Bewertung ohne vorherige Einladung
The London Jewellery Company-Logo

Antwort von The London Jewellery Company

So happy that you like your earrings ⭐️

Bewertet mit 1 von 5 Sternen

VERY BAD SERVICE and not even got item yet!

I ordered a necklace over about 9 days + ago - no item received and no response to my emails and can't find a number to contact them, it was supposed to be a Mother's day necklace so I am VERY upset and disappointed. Just hope it arrives/they respond - will update!! Order 14720

31. März 2022
Bewertung ohne vorherige Einladung
The London Jewellery Company-Logo

Antwort von The London Jewellery Company

Hi Katie, did this arrive with you safely?

Bewertet mit 5 von 5 Sternen

I recently bought a necklace for my mum…

I recently bought a necklace for my mum and some earrings for myself and we both love them!
They arrived quickly and well packaged and they were beautiful :)

10. Februar 2022
Bewertung ohne vorherige Einladung
The London Jewellery Company-Logo

Antwort von The London Jewellery Company

Thank you :)

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