Forget about trying to contact a human. After spending 30 minutes on their website trying to get an answer to my delivery question, I gave up. Friends who gave it to us after my wife's illess thought... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I highly recommend this website for purchase of the gift cards. A new feature allows adding the custom images, which make the gift much more valuable and fun.
Unternehmen hat geantwortet
Easy, a little expensive for the processing charges, but I get to buy Christmas presents from my computer.
This is not the first time my gift card order was delayed . On September 29th I paid for and placed order number 4001561945 for my daughter who lives in a different city. The card was a little late bu... Mehr ansehen
Unternehmen hat geantwortet
3,9
Gut
425 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
This site is spotty
This site is spotty. Many times my card is declined for no reason. Frankly it’s a crap shoot whether your purchase will go through. I have been a reliable customer for a long time and I get treated poorly. I use them less and less.
30. April 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
Hi Marc!
We are sorry to hear about the payment issues you encountered and appreciate your feedback. We are happy to see your eGift Card order was completed. If you experience any issues in the future, please call us at 833-942-7467.
TheGiftCardShop.com
Do not buy from this company
I tried this website because there was zero fees for getting my gift cards. I did do some research on the company and I did see a lot of mixed reviews. But when I bought my gift cards, there were issues viewing the cards and it kept giving me an error message. I called the company but they were no help. They tried resending through email that still gave me the same error message. So I asked for a refund and they were unwilling to help. So now I had a file a claim through my bank to hopefully get my money back. Do not get gift cards from this place at all.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Gift Card Shop | TheGiftCardShop.com
Hi Anthony!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
When asked for a reference number, please provide your Order Number. Without this information, we may be limited in how we can help. We look forward to your reply.
UPDATE: Thank you for providing your information. We are happy to see your case was resolved. If you need further assistance, please send us a direct message on Facebook (https://www.facebook.com/thegiftcardshop) or Instagram (https://www.instagram.com/thegiftcardshop).
TheGiftCardShop.com
My orders did not go through
My orders did not go through, then rejected by one bank and then rejected by another credit card. I must have spent over 2 h ours on all of this.
29. April 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
Hi Gary!
We are sorry to hear about the payment issues you encountered and appreciate your feedback. Please ensure your bank details are entered correctly to avoid any potential declines. We are happy to see your eGift Card order was completed. If you experience any issues in the future, please call us at 833-942-7467 or reach out to us on social media.
TheGiftCardShop.com
Slow Response
The customer support is awful- you can’t get a person on the phone and there is no way to even submit a ticket for an order error.
Update- They did eventually reach out to me to help. I'm still only giving three stars because the online support/ability to reach customer service is non-existent. I shouldn't have to blast them on trustpilot then wait a week to speak to customer service.
26. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Gift Card Shop | TheGiftCardShop.com
Hi Malcolm!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
When asked for a reference number, please provide your Order Number. When asked for an email address, please provide the email address your DoorDash eGift Card was sent to. Without this information, we may be limited in how we can help. We look forward to your reply.
UPDATE: Thank you for providing your information. We are looking into your issue and will get back to you as soon as possible.
TheGiftCardShop.com
Customization is awesome
I love the ability to customize a VISA gift card with your own photo background to make it extra special.
28. April 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you love the custom photo option for our Visa gift cards! It's great to know that this feature helps you create extra special gifts. Thank you for your positive feedback.
TheGiftCardShop.com
Antwort von The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that our website is user friendly! We hope to be a part of your next gifting adventure.
TheGiftCardShop.com
Not a serious company
Purchased a physical card, paid for rush service through FedEx, never received the package. I called customer service and they didn't have my order number in the system. They're telling me I have to wait 5 days for a resolution. Do Not Buy From Them!
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Gift Card Shop | TheGiftCardShop.com
Hi Oscar!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
To help us provide the most effective support, please fill out as much detail as possible. When asked for a reference number, please provide your Order Number. Without this information, we may be limited in how we can help. We look forward to your reply.
UPDATE: We understand things get busy, and we’re sorry we couldn't reach you. If you still need support, please don’t hesitate to call or send us a DM on social media. We’d be happy to assist!
TheGiftCardShop.com
The ease of ordering a gift card for my…
The ease of ordering a gift card for my neighbors was great. Knowing the experience that new parents have to endure, make me happy to help.
27. April 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that ordering a gift card for your neighbors was easy. Congratulations to the new parents and thank you for your positive feedback!
TheGiftCardShop.com
We always order for our employees and…
We always order for our employees and they love the different designs.They have great customer service and we had an issue with a lost order and I was helped in a timely fast manner. Happy overall!
24. April 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
We're glad you appreciate the designs! We are also happy our customer service team resolved the issue with your lost order quickly. Thank you for your positive feedback and we look forward to being part of your next gifting adventure!
TheGiftCardShop.com
Antwort von The Gift Card Shop | TheGiftCardShop.com
We're glad you found our website easy to use! Thank you for your positive feedback.
TheGiftCardShop.com
Antwort von The Gift Card Shop | TheGiftCardShop.com
Thank you for sharing your positive experience with us. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
My first attempt was deemed as a…
My first attempt was deemed as a fraudulent charge, which seems that someone is looking out on my account, so thank you for all the security measures you have taken
23. April 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that our security measures are helpful for your account. Thank you for your positive feedback!
TheGiftCardShop.com
It was so easy with speed and got it…
It was so easy with speed and got it done in time
22. April 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
Hi Armando! We're happy to hear that you were able to easily order. We appreciate your feedback and look forward to being a part of your next gifting adventure.
TheGiftCardShop.com
I like the concept of Zillions.
22. April 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
We're happy to hear you like the concept of Zillions! Please note Zillions cards must be redeemed for eGifts at ZillionsGift.com. After redemption, you can use your eGifts online or in-store.
TheGiftCardShop.com
Antwort von The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you appreciated the variety of gift card options and were able to easily order. We appreciate your feedback and look forward to being a part of your next gifting adventure.
TheGiftCardShop.com
Antwort von The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you had a great experience. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Zero Access to Gift Cards I Was Given ($300 Worth)
I am so upset with how much money has been lost I feel sick. Two years ago we had twins and were sent a ton of DoorDash gift cards. We decided to save some for the next time we had a baby since the gift cards never expire. Well we just had another baby and when we go to the email containing the DoorDash gift cards and click the “view and print this card” it takes us to a page that says “Your digital gift card was not found with the information you entered.” I didn’t put in any info, this is the link the gift card shops sent me. So because the gift card shops links are faulty, we no longer have access to $300 worth of gift cards. Other gift cards for other companies, such as Visa cards from that time, have links that still work. The only option for help for gift cards already purchased is to contact the company directly itself. My husband wasted his time speaking with DoorDash on the phone for a few hours while we should have been snuggling our two day old. But since we don’t even have a card number because it’s hidden behind this faulty link there’s nothing they can do. I feel like I was stolen from. I beg you, don’t use a digital site like this to send people cards, give them something physical. It’s also way too easy to lose these cards in your email since they only send you one email, nothing reminding you about your cards or anything like that.
Update: I received the voicemail and tried calling back the same number but it said I was an unauthorized caller. If you leave another voicemail can you please tell me which number I am to call.
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Gift Card Shop | TheGiftCardShop.com
Hi AR!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
To help us provide the most effective support, please fill out as much detail as possible. When asked for a reference number, please provide the email address you received the eGift Cards to. We look forward to your reply.
UPDATE: Thank you for providing your information. We called you on 4/28/2026 and left a voicemail. Please call us back at your earliest convenience for further assistance.
UPDATE 4/29/2026: Thank you for your patience. We sent you an email with additional information regarding your inquiry. If you need further assistance, please send us a direct message on Facebook (https://www.facebook.com/thegiftcardshop) or Instagram (https://www.instagram.com/thegiftcardshop).
TheGiftCardShop.com
Antwort von The Gift Card Shop | TheGiftCardShop.com
Hi Doug,
Thank you for sharing your positive experience with us. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Antwort von The Gift Card Shop | TheGiftCardShop.com
Hi Danielle,
We are sorry to hear about the payment issues you encountered and appreciate your feedback. We are happy to see your eGift Card order was completed. If you experience any issues in the future, please call us at 833-942-7467 or reach out to us on social media.
TheGiftCardShop.com
Do not buy bc if you have an issue with their card it WILL NOT be resolved!
I bought an e-gift card from them like 2 months ago and I tried using it on a website-- which didn't go through so I thought nothing of it until I checked on their website and saw it displayed my card was locked/on hold and to contact customer service. I did just that, the call went smoothly the lady said she was going to refund the card, mind you it's been almost two months and I haven't received anything. I kept calling the number on their website and they keep telling me to wait-- that I'll receive it on said specified date by them but I know it's just bs. I'm just going to assume I'm never getting that money back, which is alright but what I will not do is let another person fall for this, SO IF YOU'RE READING THIS DO NOT BUY FROM THIS WEBSITE! you're better off buying it from the actual legit visa website and not some third party website like this one. BEWARE.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Gift Card Shop | TheGiftCardShop.com
Hi there!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
To help us provide the most effective support, please fill out as much detail as possible. When asked for a reference number, please provide the email address you received the eGift Card to. We look forward to your reply.
UPDATE: We understand things get busy, and we’re sorry we couldn't reach you. If you still need support, please don’t hesitate to call or send us a DM on social media. We’d be happy to assist!
TheGiftCardShop.com
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.