Forget about trying to contact a human. After spending 30 minutes on their website trying to get an answer to my delivery question, I gave up. Friends who gave it to us after my wife's illess thought... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I highly recommend this website for purchase of the gift cards. A new feature allows adding the custom images, which make the gift much more valuable and fun.
Unternehmen hat geantwortet
This is not the first time my gift card order was delayed . On September 29th I paid for and placed order number 4001561945 for my daughter who lives in a different city. The card was a little late bu... Mehr ansehen
Unternehmen hat geantwortet
It seems to work every time, I send a lot of gift cards to employees. But other companies have frequent fraud issues that cause the cards to be disabled with balances. The gift card shop has security... Mehr ansehen
Unternehmen hat geantwortet
3,8
Gut
423 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von The Gift Card Shop | TheGiftCardShop.com
We're sorry to hear about your experience and understand how frustrating long processing times can be. We appreciate you taking the time to share your feedback, and we've shared your comments for review as we work to improve the customer experience.
TheGiftCardShop.com
Easy to create and send!!
2. Juli 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
We are so glad to hear that you found our website easy to use! We appreciate your positive feedback.
TheGiftCardShop.com
They mark cards for fraud and make purchasers jump through inconvenient hoops
Immediately marked an activated card as fraudulent activity. Customer service said a backend team needs 2 business days to review and the likely only recourse is to mail a new gift card which defeated the whole purpose of purchasing a virtual card, or send a refund CHECK and I'm out the fee while trying to track a check in the mail, and we have no gift card. Unable to refund card I purchased it on. Extremely inconvenient and negative experience. The CS phone line you call into feel scammy in nature.This practice of shutting down a card so quickly comes off like a strategy to scam money for the purchase fee or hope people never cash their check or follow up on their mailed gift card.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Gift Card Shop | TheGiftCardShop.com
Hi there!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
When asked for a reference number, please provide your Order Number. Without this information, we may be limited in how we can help. We look forward to your reply.
UPDATE: We understand things get busy, and we’re sorry we couldn't reach you. If you still need support, please don’t hesitate to call or send us a DM on social media. We’d be happy to assist!
TheGiftCardShop.com
It works the way you would expect it to…
It works the way you would expect it to work. It's not confusing. They really get the gift card by email (if you chose that option). The service is basic, which is exactly what you want when making a basic purchase. I use this site every couple of months and it just works, which is all I really need it to do when buying someone a gift card lol
2. Juli 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that our website consistently meets your expectations for purchasing gift cards! Thank you for taking the time to write a review.
TheGiftCardShop.com
Great fast!
2. Juli 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
We are so glad you had a great experience. Thank you for taking the time to leave a review.
TheGiftCardShop.com
Extremely poor experience as the gift…
Extremely poor experience as the gift cards keep getting declined
30. Juni 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
Hi there! Please send us a direct message on Facebook (https://www.facebook.com/thegiftcardshop) or Instagram (https://www.instagram.com/thegiftcardshop) for further assistance.
absolutely horrible!
absolutely horrible! Tryin use cards and they keep getting declined! Called customer service NO HELP! The only help they could offer is try using your card somewhere else! huh! They make it impossible to access funds! couldn't even pace an order through Amazon! Do not use this service! Not worth the frustration! Basically they took $600 and Can't be accessed.
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Gift Card Shop | TheGiftCardShop.com
Hi there!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
When asked for an email address, please provide the email address your eGift Card was sent to. Without this information, we may be limited in how we can help. We look forward to your reply.
UPDATE: We understand things get busy, and we’re sorry we couldn't reach you. If you still need support, please don’t hesitate to call or send us a DM on social media. We’d be happy to assist!
TheGiftCardShop.com
Antwort von The Gift Card Shop | TheGiftCardShop.com
We are so glad you had a great experience. Thank you for taking the time to leave a review.
TheGiftCardShop.com
Pending funds/awful customer service
My funds have been on pending hold for 24 days with absolutely no tracking or visibility. When I contact customer service, they are completely unhelpful. They repeatedly tell me that it is "impossible" to look up the transaction, claim no one is available to help, and insist the issue cannot be investigated. Freezing a customer's money for nearly a month and then claiming you have no way to even look it up is completely unacceptable. Avoid this company.
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Gift Card Shop | TheGiftCardShop.com
Hi there!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
When asked for an email address, please provide the email address your eGift Card was sent to. Without this information, we may be limited in how we can help. We look forward to your reply.
UPDATE: Thank you for providing your information. Any preauthorization amount will place a "hold" on your available funds until the order is completed. If the order is not completed, the funds will automatically be released back to your card. The timeline for the hold to be released depends on your financial institution.
If you need further assistance, please send us a direct message on Facebook (https://www.facebook.com/thegiftcardshop) or Instagram (https://www.instagram.com/thegiftcardshop).
TheGiftCardShop.com
HAPPY TO BE ABLE TO PURCHASE ON LINE
HAPPY TO BE ABLE TO PURCHASE WITH NO FEE! SO CONVENIENT TO BE ABLE TO PURCHASE ON LINE AND HAVE IT EITHER MAILED OR EMAILED. THANK YOU!
26. Juni 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
We are so glad to hear you found our online purchasing process convenient and appreciate your kind words. Thank you for your positive feedback!
TheGiftCardShop.com
Personal and Beautiful
I love the variety of making a gift card so special and personalized!!
25. Juni 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
We are so happy to hear you enjoy the variety and personalization options for our gift cards! Thank you for taking the time to leave a review.
TheGiftCardShop.com
Terrible Customer Service and UX
I received an e-gift card and tried to use it today. Because I re-opened the link, my card got put on hold.
I waited on the phone for over 25 minutes (the phone number btw was impossible to find), and the person on the phone could not reverse the hold or tell me if the purchases I already made will cause an issue with the vendors.
Then she told me to call back in two weeks on July 6th to request my refund. I asked for this in writing and she said there was no ability to email me what we spoke about over the phone, so no paper trail. She refused to let me speak with a manager.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Gift Card Shop | TheGiftCardShop.com
Hi there!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
When asked for an email address, please provide the email address your eGift Card was sent to. Without this information, we may be limited in how we can help. We look forward to your reply.
UPDATE: Thank you for providing your information. We see your case was resolved on 7/13. If you need further assistance, please send us a direct message on Facebook (https://www.facebook.com/thegiftcardshop) or Instagram (https://www.instagram.com/thegiftcardshop).
TheGiftCardShop.com
Simple and straightforward.
24. Juni 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
We are so glad you found our website simple and straightforward. Thank you for taking the time to leave a review.
TheGiftCardShop.com
Awesome and easy
24. Juni 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
We are so glad you enjoyed your experience! We hope to be a part of your next gifting adventure.
TheGiftCardShop.com
Antwort von The Gift Card Shop | TheGiftCardShop.com
We are so pleased you found the process exceptionally easy! We hope to be a part of your next gifting adventure.
TheGiftCardShop.com
Antwort von The Gift Card Shop | TheGiftCardShop.com
We are so glad you found our website easy to use. Thank you for taking the time to leave a review.
TheGiftCardShop.com
Ease of purchase.
17. Juni 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
We are so glad you enjoyed your experience! We hope to be a part of your next gifting adventure.
TheGiftCardShop.com
The Gift Card Shop has always come…
The Gift Card Shop has always come through for me, whereas other sites, including Amzaon, Walmart etc., have caused me nothing more than headaches and chasing cards down. THANK YOU GIFT CARD SHOP!
15. Juni 2026
Antwort von The Gift Card Shop | TheGiftCardShop.com
We are so happy to hear about your positive experiences with us! We appreciate you sharing your kind words and loyalty. Thank you!
TheGiftCardShop.com
Antwort von The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you found our website easy to use! We appreciate your positive feedback.
TheGiftCardShop.com
Antwort von The Gift Card Shop | TheGiftCardShop.com
We are so glad you enjoyed your experience! We hope to be a part of your next gifting adventure.
TheGiftCardShop.com
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.