The Ecig Store Bewertungen 

688
TrustScore 3 von 5

3,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Products incorrectly price labelled - false advertising. Extremely rude ignorant patronising young woman working there who couldn't make it more obvious she hates her job from the tone of he... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Nic shots not included in short fill. Other shops that I've used (ecirette and ecigarettesworld) include this as standard. Should be marked clearly that nic shot is either not included or add an opt... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I decided to get a vape to help me cut down on smoking. Not only what The Ecig Store website easy to navigate, it is absolutely amazing in pricing as well as postage costs. The next day delivery... Mehr ansehen

Unternehmensdetails

  1. Lebensmittel, Getränke & Tabakwaren

Vom Unternehmen geschrieben

Ireland Premier Vape Supply Company


Kontaktinformationen

3,1

Akzeptabel

TrustScore 3 von 5

688 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 28 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,1

Alle Bewertungen

(688)

11 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

IGNORANT ATHLONE STORE Ecig store

ATHLONE STORE

Would give it no stars if possible.

Vapes in stock with faulty coils, this same coil is also not stocked in the store. Faulty coil damaged my vape and the store refused to exchange it.

False advertising as products are incorrectly labelled to be cheaper than they are.

Extremely rude useless staff especially one particular young woman who talks to people as if they are children or completely stupid. Cannot handle being called out on products being incorrectly price labelled so wrongly accused you of 'berating' her. Looks at everyone as if they are completely stupid - would want to take a good long look at herself. Can tell by the scowl on her face and the tone of her voice that she HATES working at the Ecig store. On top of it she carried on like this in front of the so called manager of the shop who is as bad as she saw nothing wrong with how her member of staff carried on.
Took my business elsewhere and was told in that vape shop that they get a lot of people coming to them after having a bad experience at the Ecig store in Athlone.
AVOID plenty of other vape stores in Athlone that know how to operate properly.

3. November 2023
Bewertung ohne vorherige Einladung
The Ecig Store-Logo

Antwort von The Ecig Store

Hi Ross

I've spoke to the store manager in our athlone store and they are not aware of your complaint. Please feel free to drop me an email with your complaint and I'll look into it straght away and see can we get this resolved for you. Gerry@theecigstore.ie

Kind regards
Gerry

Bewertet mit 1 von 5 Sternen

Rude staff, false advertising, poor products

Products incorrectly price labelled - false advertising.

Extremely rude ignorant patronising young woman working there who couldn't make it more obvious she hates her job from the tone of her voice if she tried. Accuses you of berating her when asking her why products are labelled with the incorrect price.

Also it is insanely STUPID to sell a vape kit but to not stock the exact coil that comes with the kit.

Never again.

Badly ran ignorant shop - Athlone Store

3. November 2023
Bewertung ohne vorherige Einladung
The Ecig Store-Logo

Antwort von The Ecig Store

Hi Ross

I've spoke to the store manager in our athlone store and they are not aware of your complaint. Please feel free to drop me an email with your complaint and I'll look into it straght away and see can we get this resolved for you. Gerry@theecigstore.ie

Kind regards
Gerry

Bewertet mit 1 von 5 Sternen

Fraudulent company

I received an email that the vape pen I ordered and paid for is apparently out of stock. When I asked for a refund for it, I never received a response or a refund back. Don't order from them, you'll end up losing your money.

16. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

5*store and service

I ordered from store few times and definitely each time I had great experience.
Some very good offer, large choice and very fast delivery .
Definitely 5* store and service.

29. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Beware sold me faulty product and made…

Beware sold me faulty product and made pay again to resolve the problem and all the years I've been doing business in their shops around Galway and this is the way they treat me but yet the staff member that said no to replacing my top turned around and gave the lady he was serving a free cig top and charged me for a faulty one they sold me

3. Juli 2023
Bewertung ohne vorherige Einladung
The Ecig Store-Logo

Antwort von The Ecig Store

Hi Jonathan if you would like to drop me an email with your contact details I will look into this. My email is gerry@theecigstore.ie

Bewertet mit 1 von 5 Sternen

Fraudulent company. Beware …

Obviously I should have read the reviews before dealing with this company. I placed an order for eliquids worth €74. I received a call the next day to say that they did not have the liquids in stock but were expecting a delivery after the bank holiday weekend. Since then I have heard nothing from them despite having messaged and emailed an enquiry. Seems as though they have decided to just keep my money and ignore me. Fraudulent company. Beware.

7. April 2023
Bewertung ohne vorherige Einladung
The Ecig Store-Logo

Antwort von The Ecig Store

Hi vicky very sorry for the delay processing your refund obviously it should have been refunded and not taken 2 weeks. We will try hard to improve our service.

Kind regards
Gerry

Bewertet mit 1 von 5 Sternen

"NOTHING MORE WE CAN DO"

I ordered various flavoured disposable vapes which were on offer or on promotion. The next day 14th March) I received several communications to advise that most of my selected items were no longer in stock.
As a result, I cancelled my order and requested a refund for the total sum debited from my bank account.
I WAS ADVISED BY email on 14th March THAT a REFUND had been Processed.
SEVERAL PHONE CALLS and EMAILS On I AM STILL WAITING FOR MONEY DUE TO ME TO BE CREDITED TO MY ACCOUNT.
TODAY, I WAS TOLD THAT " ONCE THE BUTTON IS PRESSED THERE IS NOTHING ELSE THEY CAN DO"
IT WOULD APPEAR FROM THE ATTITUDE OF THIS BUSINESS THAT It's OK FOR ME TO BE OUT OF POCKET!
I WILL NOT BE TRANSACTING ANY FUTURE BUSINESS WITH ECig Store.

14. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I bought an e cig battery from e cig…

I bought an e cig battery from e cig store in February this year, after 4 weeks it went faulty, I rang them, posted it back and they sent me a new replacement within 7 days, no quibble, no fuss. A1+++

29. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Watch the prices here .

Watch the prices here .. nothing in the store is priced from what I could see yet ended up paying €65 for a battery pack that’s available in other Irish stores for €39.95. (El iStick t80) when I complained to the owner he stated buyer beware and he can charge whatever he likes. Very poor, beware.. Brian O’Hehir.

25. März 2023
Bewertung ohne vorherige Einladung
The Ecig Store-Logo

Antwort von The Ecig Store

Hi Brian
This purchase was made instore. We do not compete with online retailers as we have a lot of extra expenses with a high st store then an online retailer would have. We did offer you store credit or an exchange but you were not happy with either option. Sorry we could not help you further. I'd like to point out that you didn't speak to the owner as that's me and I was away at the time but was made aware of your complaint.

Kind regards
Gerry

Bewertet mit 1 von 5 Sternen

Bad customer service (don’t buy off…

Terrible customer service (don’t buy off these lads absolute scammers)

Bought two vapes online one of them was not working, tried speaking to customer service and this was the pleasant response i got

‘ Hi

At theCBDStore we don't really care about your issues since we all ready have your money feel free to leave a review on trustpilot if your unhappy cause we are unconcerned about your whinging.

Best Regards

Gerry’

13. Januar 2023
Bewertung ohne vorherige Einladung
The Ecig Store-Logo

Antwort von The Ecig Store

Hi shauna.

I would very much like to see a screenshot of this reply that's come from 1 of our team. Could you please contact me at gerry@theecigstore.ie so we can investigate this matter.

Kind regards
Gerry

Bewertet mit 1 von 5 Sternen

I did not get my orders

I did not get my orders. I text to the shop they write if i still dont get they contact with curier. But nothing happened. I lost my money and they not answer for my emails.

15. November 2022
Bewertung ohne vorherige Einladung

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