So much love and care are put into these bars and products, it's been such a fun experience to taste all these unique flavors you can't find anywhere else. My personal favorite has been Orchards Essen... Mehr ansehen
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Das sagen Bewerter
This company makes the most delicious chocolate! First discovered in 2020 we have been ordering ever since & is the only chocolate we eat. Their collab bars are off the chart, the most recent the b... Mehr ansehen
Absolutely LOVE the Halloween selection I got! The fingers and eyeballs didn’t last long, the kids devoured them, so I’m slowly working my way through the 13 days chocolate bars. Had 3 so far and each... Mehr ansehen
Ordered the salted caramel brownie and black forest gateau. Was it worth the money and 2 weeks wait? Definitely aesthetically pleasing but: The caramel brownie bar was very sweet with ver... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The Chocolate Smiths, based in Newcastle Upon Tyne, create handmade chocolate with the fun left in! Check out their signature range of Bizarre chocolate bars, as well as their limited edition chocolatey products! Great for gifts and perfect for a treat!
Kontaktinformationen
Unit G19 Tromso Close, Tyne Tunnel Trading Estate,, NE297XH, North Shields, Vereinigtes Königreich
- 0191 447 0790
- steffi@thechocolatesmiths.com
- www.thechocolatesmiths.com
4,6
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Das haben sich andere Leute angesehen
I ordered £40 worth of chocolate on…
I ordered £40 worth of chocolate on 26th May 2026, I immediately got confirmation of the sale but nothing since, tried ringing and emailing, no response, terrible customer service, I will be contacting my bank to reclaim payment
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Chocolate Smiths
We're sorry to hear that you were disappointed with your experience.
For clarity, your order was placed on 26th May 2026 and was dispatched on working day 12, which is within our advertised turnaround time of 10–12 working days. This turnaround time is displayed on our website, product listings and order confirmation emails.
We can also confirm that we received your enquiry on 9th June and responded on 10th June with your tracking number and an explanation that Royal Mail tracking can take a short time to update once a parcel enters their network.
We appreciate that waiting for an order can be frustrating, particularly when you're looking forward to receiving it. However, we do feel it is important to clarify that your order was dispatched within the stated timeframe and that we did respond to your enquiry.
We wish you all the best and hope you enjoy the chocolate when it arrives.
Antwort von The Chocolate Smiths
Thank you so much! 😊 We’re delighted you enjoyed the chocolate and that everything arrived just as expected. 🍫✨
We’ve ordered several times and have…
We’ve ordered several times and have always been more than happy with these beautiful bars however, the last order not so. We found the chocolate on the passion fruit paradise was so thick it was hard to bite through and not much filling. It didn’t taste of coconut at all. Sorry guys this one’s not for us!
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Chocolate Smiths
Thank you for your feedback 😊
We’re so glad you’ve enjoyed several orders with us, though we’re sorry this one didn’t hit the mark. We really appreciate your comments on the thickness, filling and coconut flavour — that’s very helpful for us to hear. 🍫✨
This is an absolute outstanding…
This is an absolute outstanding chocolate find!!! The best chocolate I've ever tasted and I'm a chocolate fan !
This is exciting from the minute it comes through the door the packaging is awesome and each bar so individual with attention to detail and exquisite taste
Thank you team chocolate smiths I'm a forever fan !!!
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Chocolate Smiths
Thank you so much for such an amazing review! 😊
We’re absolutely delighted you love the chocolate and the whole experience that comes with it. From the packaging to the flavours, we put so much care into every detail, so it means the world to hear that it’s appreciated. 🍫✨
And a forever fan? We couldn’t ask for more than that! 💛
Out of this World Chocolate
The mini bar pack is literally amazing. This is the most delicious chocolate I have ever tasted. I cannot wait to order again 🫶🏼
8. Mai 2026
Antwort von The Chocolate Smiths
Thank you so much! 😊 We’re absolutely delighted you loved the Mini Bar Pack — and hearing it’s the most delicious chocolate you’ve ever tasted really means the world to us! 🍫✨
We can’t wait to welcome you back for your next order. 🫶🏼
Antwort von The Chocolate Smiths
Thank you so much! 😊 We’re delighted you enjoyed it — and that we’re still living up to expectations! 🍫✨
3rd time ordering from the Chocolate…
3rd time ordering from the Chocolate Smiths and we’re all absolutely obsessed! They last us a good while too, I would 100% recommend
8. Mai 2026
Antwort von The Chocolate Smiths
Thank you so much! 😊 We’re absolutely delighted you’re all obsessed! 🍫✨
Third order and still loving it is wonderful to hear, and thank you so much for recommending us — that means the world to our small team. 💛
Fabulous chocolate the new Nanas…
Fabulous chocolate the new Nanas Biscuit Tin is amazing. And the collaboration bars are next level.
8. Mai 2026
Antwort von The Chocolate Smiths
Thank you so much! 😊 We’re absolutely delighted you loved Nana’s Biscuit Tin and the collaboration bars too. 🍫✨
Hearing that the collab bars are “next level” really means a lot to us! 😍
Passionate about passionfruit Paradise bar
Being a bit addicted to chocolate this time I had the Passionfruit bar. My God it was so delicious I ate it all in one sitting!
As it was during the hot weather it did make me feel I was somewhere tropical.
The coconut was the icing on the cake or chocolate for me.
I am now banned from buying chocolate as I have to save for holidays! But I am sure I can sneak a bar or three...
8. Mai 2026
Antwort von The Chocolate Smiths
Thank you so much! 😊 We absolutely love this review! 🍫🌴✨
We’re delighted the Passionfruit Paradise transported you somewhere tropical, and we completely understand how a whole bar can mysteriously disappear in one sitting! 😄
As for being banned from buying chocolate to save for holidays... we won’t tell if a bar or three accidentally finds its way into your basket! 😉🍫💛
Great quality chocolate and amazingly…
Great quality chocolate and amazingly creative flavors.
8. Mai 2026
Antwort von The Chocolate Smiths
Thank you so much! 😊 We’re delighted you enjoyed the chocolate and our creative flavour combinations. 🍫✨
We love coming up with new and exciting ideas, so it’s wonderful to hear they’re appreciated! 💛
Great chocolate great service…
Great chocolate great service everything about this company is great . Ordered a few times and will be ordering again .
8. Mai 2026
Antwort von The Chocolate Smiths
Thank you so much for your lovely review! 😊
We’re absolutely delighted to hear you’ve enjoyed both the chocolate and the service. Your continued support means the world to us, and we can’t wait to welcome you back for your next order! 🍫✨
It’s just always the best creations
It’s just always the best creations. I’m now a ‘subscriber’ too and the surprise deliveries are awesome.
Every single purchase is faultless.
10. April 2026
Antwort von The Chocolate Smiths
Thank you so much! 😊 We’re absolutely delighted you’re enjoying the subscription — there’s nothing better than a surprise chocolate delivery! 🍫✨
It means the world to us to hear that every purchase has been faultless. Thank you for your continued support! 💛
Ordered the salted caramel brownie and…
Ordered the salted caramel brownie and black forest gateau.
Was it worth the money and 2 weeks wait?
Definitely aesthetically pleasing but:
The caramel brownie bar was very sweet with very little brownie elements. Not bad if you want a general caramel bar.
The black forest has an overpowering cherry gel taste. Had no white chocolate ganache and only a shell of dark chocolate. No double chocolate fudge experienced.
Great social media page. Do think there is room for improvement.
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Chocolate Smiths
Thank you for taking the time to share such detailed feedback 😊
We’re sorry to hear the bars didn’t quite live up to your expectations, especially after the wait. We really appreciate your comments on both flavours and the balance of the fillings, and we're glad you still found them aesthetically pleasing and enjoyed our social media content.
Feedback like this is genuinely valuable to us, so thank you for sharing your experience. 🍫✨
Awesome surprise in my mailbox
The chocolate got here and was I perfect condition. I just really love your chocolate and your creative flavor profiles. So so fun!!!!
6. Mai 2026
Antwort von The Chocolate Smiths
Thank you so much! 😊 We’re delighted your chocolate arrived in perfect condition and that you’re enjoying our creative flavour combinations. That’s exactly what we love to do — make chocolate fun! 🍫✨
Amazing chocolate
Amazing chocolate. The caramel bar is totally worth the cost of having it shipped to the US. Wanting to try more flavors
5. Mai 2026
Antwort von The Chocolate Smiths
Thank you so much! 😊 We’re absolutely delighted you loved the caramel bar — and hearing that it was worth shipping all the way to the US means so much to us! 🍫✨
We can’t wait for you to try more flavours in the future. 😍
It’s too flipping good
It’s too flipping good. Ate the whole bar in one go. Deliciously infuriating 🤣
5. Mai 2026
Antwort von The Chocolate Smiths
Thank you so much! 😊 We absolutely love this! 😆🍫
“Deliciously infuriating” might be one of our favourite descriptions yet! We’re delighted you enjoyed it, even if it didn’t last very long. 🤣✨
The chocolate might be a bit expensive…
The chocolate might be a bit expensive but you know why when you taste it I’d give 10 stars if I could
5. Mai 2026
Antwort von The Chocolate Smiths
Thank you so much! 😊 We really appreciate that. We know our chocolate is a treat, so it means a lot to hear you feel the quality shines through when you taste it. 🍫✨
And we’ll happily accept those extra five stars! 😄⭐
Quality at its finest .…
The chocolate was amazing ,the colab bar was exceptional " as always" would'nt buy my chocolate anywer else ,as my mum always said u pay for quality and that is most definetly wat the chocolate smiths provide 😋
4. Mai 2026
Antwort von The Chocolate Smiths
Thank you so much for such a lovely review! 😊 We’re absolutely delighted you loved both the chocolate and the collab bar. 🍫✨
Your mum sounds like a very wise lady — quality is exactly what we strive for, and it means the world to hear that recognised. Thank you for your continued support! 😋💛
This is the best chocolate that I have…
This is the best chocolate that I have ever had. I am a wee bit of a connaisseur as I lived in Brussels for a while and tasted all the fancy chocolatiers. This will not disappoint. Happiness in à box.
5. Mai 2026
Antwort von The Chocolate Smiths
Thank you so much for such an incredible review! 😊
Coming from someone who has sampled the chocolatiers of Brussels, that is truly high praise and means the world to us. 🍫✨
We absolutely love "happiness in a box" — what a wonderful description! Thank you for your support. 💛
Amazing
What can I say, we are avid followers who wait excited for each new bar! Waiting on re release of toffee and mallow, all time favourite! Excellent quality and a treat to savour!
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Chocolate Smiths
Thank you so much! 😊 We absolutely love hearing that you look forward to every new release — that means the world to us! 🍫✨
And we’ll definitely take that vote for the return of Toffee & Mallow — it’s a favourite of ours too! 😍
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