Tenby Car Supermarket Bewertungen 

148
•
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had a great experience with Shani. He is a very professional and helpful car dealer who genuinely goes the extra mile to help you find and get the car you want. He was always helpful, patient, and a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Highly recommend Tenby (especially adrain) he did his upmost to help me find the perfect car, not only did he provide outstanding customer service but he even Managed to save me some money!!!!! 💰 Hig... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very smooth and very helpful getting me the best deal on the car and the money I borrowed have already recommended to my friends and family. I will be back for an upgrade in the years to come for sure... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Like to waste people's time promise a lot but nothing gets delivered. Go to a professional set up not a cowboy set up selling damaged repaired cars. Update: to protect my identity and the truth doe... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler

Vom Unternehmen geschrieben

Used cars for sale in Luton & Bedfordshire: Tenby Car Supermarket: Competitive finance deals, part exchanges welcome, call now! 07872871866


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

148 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

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3,8

Alle Bewertungen

(148)

21 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

No issue transaction

Had a great experience with these guys recently selling my car. Very fair offer and only tried to chip me for something I’d not declared when they quoted.

Very knowledgeable guys too - check every detail on the cars before they hand over the cash.

Would have a look at their stock next time I’m in the market for a motor.

5. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Partner bought the most dodgy car ever…

Partner bought the most dodgy car ever . Tenby refused to fix issues, declining they existed when purchased even when these issues were raised on day 2 after a 2 hour drive Home. Long story short but found out they were in court last week - trading standards!! Steer clear. If your car is in good nick then you be fine and lucky, but if you have ANY issue or niggle whatsoever then they say it’s not them. £1000+ down thanks to them. Oh and the previous owner too, who returned the car to them. When we queried why it was for sale a few months ago but for sale now for more, it’s due to the price rises in cars, not oh we sold it, guy brought it back because the car in limp home mode but now we selling it to you as if it’s pristine and nothing wrong - yeah we found it ALL OUT TENBY-shame!! We thought we were fine buying a car worth over £14k but obviously not !
2021-2022!!!

2. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Do not try a PX...

Do not try a PX...
Do not try a PX, you will get a value for your vehicle much less then discussed and less than it is worth. They will make up issues which don't exist to get the PX value down. I lost 18% from my agreed PX price due to various issues apparently found despite a full service history and a full 12 month's MOT & a full service just completed (as part of MOT). After driving to Milton Keynes and then being asked to drive to the Luton branch their 'expert mechanics' at both branches decided my 2013 Audi A6 All-road needed a new cam-belt and pulleys and was the major problem they were concerned about (and main reason for the 18% drop in offer). 2013 Audi All-road's have a cam-chain 'ha ha' and do not need a belt change. 76,000 on clock only. Deal done as I had travelled 170 miles to collect vehicle and had zero chance of getting my deposit back, despite getting near 20% less than agreed PX value. The vehicle i was buying was marked originally at a good price. After nearly walking away from deal (which was my pref until I went back and had issue on deposit refund, aka I wouldn't get one) they actually advertised the car the same day for 13.5% more than the agreed sale price I had in place. Their prices are quite attractive, but do not attempt any sort of PX. My PX on sale for a 50% increase less than 24 hrs latter! Cash sale price only seller - others beware

29. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

£199 robbed off me by Adrian Tenby Luton

Put a refundable deposit down of £199 on a BMW 520d, long story short I didn’t want the car anymore and they still haven’t refunded me back my money and refuse to do so. 100% DO NOT recommend Tenbys. Evidence has been attached.

19. Juni 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Money grabbers!!

We bought a car from Tenby, and we’ll where do I start… to be honest we probably should have just taken it back at first but with the diesel prices i wasn’t willing to drive 45 mins there & back. So, the car had not been checked over before selling, it seems as though they were greedy with there money grabbing skills.
We have had the car 2 weeks now, the coolant needed topping up, which we done ourselves, minor issue.
The brake discs and pads were blunt, all 4 needed replacing as a burning smell was strongly coming from the car. When we purchased the car, we noticed one of the tyres were near bold and illegal, in which Tenby offered £30 off my deposit for money for a part worn tyre.
To get home, and notice all other 3 tyres were blunt and near enough illegal, so I had all 4 replaced with only £30 towards them haha.
Lastly, the wheel balance was completely off. I took it to kwik fit for a free check, and they told me it was illegally out of place and hasn’t been aligned, which meant me having to pay for wheel alignment.
After I sent the after sales an email, the most they offered because we didn’t take the car to them was £30 off the deposit price & £48 towards the alignment we paid for. Whereas the whole lot of work cost me £600. Which left us completely out of pocket.
Oh and to add the car was dangerous to drive as we have a 4 month old.
I was in two minds to return the car, however I’m not returning the car with only being offered the £48 and they’ll have the car back with all works being done.
I’d advise anyone with buying a car here to take a mechanic with you or check your car thoroughly as they’ll just be money grabbing and not make you aware of any faults/advisories.

24. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DONT USE THIS DEALER

Where do I start. We got sold a car not fit for purpose. They didn't want to pay for the repairs so asked for the car back. They had the nerve to charge us over £200 for the millage we used looking for cheaper quotes for [them]. We are still waiting for a refund and every day is a different excuse, we are already in the legal process. PLEASE DONT USE THIS GARAGE

3. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

One of top notch Car Dealership with a bunch of trustful workers

You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. I and my friends started our first car with the fruitful advice from Shani and we still keep on upgrading new cars from them with his suggestions. And we now also keeping each and everyone one of those cars as they are still value for money. Really greatful towards Shani and Tenby Carsupermarket

10. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have bought an Audi A5 from them and…

I have bought an Audi A5 from them and the whole buying experience was really good. Adrian was really helpful and friendly and explained me everything I needed to know, and offered me a really good price for a Premier warranty for 12 months.
Would definitely come back for my next purchase.

17. Dezember 2021
Bewertet mit 5 von 5 Sternen

Highly Recommended !!

Highly Recommended !!! I’ve purchased an Audi Q5 from Tenby Car - Shani is by far the easiest and most knowledgeable person to work with. His passion is the car industry and it shows - he doesn’t mess around with cars that have any red flags or cut corners when it comes to selling high quality, solid cars at a good price. I felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. Highly recommend working with Tenby car supermarket to buy your next vehicle!

25. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Went there to buy Audi A6 Black Auto…

Went there to buy Audi A6 Black Auto Shani was great he knew what I wanted and he made finance process so easy within an hour all done I couldn’t believe myself it’s more then a month now I went today for the mot he promised and again he was over the top with customer service definitely going to to recommend Tenby/Shani

18. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

bought a car from them been told it has…

bought a car from them been told it has a small issue with boot and a £30 clip fix been lied too all along after taking it to get the clip fixed it was major electrical faults costing hundreds in repairs I am extremely disappointed a typical lying dealership, would off saved much headaches and better off financially buying a car elsewhere.

31. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Purchased a Mercedes c250 white with…

Purchased a Mercedes c250 white with black bonnet and roof and it looked beautiful.they delivered the car to me with warning lights on the dashboard and give them there due after a few phone calls and at least 3 visits from over an hours drive and countless fuel bills the problems were resolved.then we went to tax the vehicle and found out they had given us the wrong green slip so more hassle as we couldn’t even tax our new car and drive it 😭. So basically a year later and no v5 as they gave us the wrong green slip we’ve sold the car back to them as nobody else would touch us without the v5 and they quoted 14000 if the car was as good as it looked`,after viewing the car and seeing the scuffed wheels,cracked front splitter,dodgy brakes,faulty tyre sensor, they offered me 13000 which I begrudgingly took.now it’s on sale 2 days later for £17495 in the exact same condition 🤣

28. Januar 2022
Bewertung ohne vorherige Einladung
Tenby Car Supermarket-Logo

Antwort von Tenby Car Supermarket

Hello,
we did received your complaint regarding a light on dashboard hence we booked you for inspection and on inspection we found out what part we need. the said part wasn't available same day so we ordered and arrange another booking for you to get it fix as you mentioned it was fixed, i cant find any record of you complaining about the v5 i tried to search all the emails and notes, i cant find any complaint from you regarding v5 complaint if you would have let us know about your v5 situation its free to apply with green slip all we needed to do is fill V62 form and send it to dvla anyone can do that. Buying car from you well you advertised it and we contacted you made an offer which you accepted over the phone again there wasn't any mention of v5 all you said to us you never received one and we still taken the car without any hesitation. i will still apologies for any inconvenience as you are our customer and we respect your point of view but i must mention that your review doesn't justify the issue you had which you never mention to us in your 1 year ownership please do think before you leave reviews it can effect small business like us a lot.

Bewertet mit 1 von 5 Sternen

Nearly bought a car it wasn’t cleaned…

Nearly bought a car it wasn’t cleaned had a flat tyre. Rough interior, alloy wheels where horrendous. We asked for this to be done and no effort what so ever was put into customer satisfaction. Never again ! 1 star is too much

6. Dezember 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service provided by Adrian

Great service provided by Adrian. I brought a new car and Adrian was really professional, great asset to the company he is. The minute I walked in I was greeted by him and he showed me all the cars, answered any questions I had. Definitely recommend these guys if you are looking for a new car. It was worth the drive from London.

25. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Non-existent after-sales, Zero Customer service

Non-existent after-sales, Failed to meet there own 48hr response time for a breakdown of the car after having it one week, had to have it recovered and fixed myself in the end. Zero communication and never called back when promised at any point across three salesmen that i dealt with. One of them was particularly rude, telling me he was ‘doing me a favour’ by passing a message onto after-sales as it was within 48hrs of reporting the breakdown, despite being stranded. A ‘Stack em high, Sell em cheap’ business model that obviously does not value the customer or the potential of any repeat business.Not even a hint of any kind customer service, once you drive off the forecourt your on your own......

14. März 2021
Bewertung ohne vorherige Einladung
Tenby Car Supermarket-Logo

Antwort von Tenby Car Supermarket

hello, we are sorry you feel that way but we cant find your any email with your name. can you please identify your self via emailing to sales@tenbycarsupermarket.co.uk

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