This skate shop offers the worst online ordering experience. I would give them a negative rating if I could. To all skaters: do not waste your time or money on Tactics.com.My first two orders were com... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This store is a fraud! I tried to request a return via their email support and no answer from their customer service departmen, just crickets! So, I filed a dispute with Affirm.com and they’re not get... Mehr ansehen
Ordered shoes and received no type of confirmation email notification so I reached out to customer service, was given an automated email response but no formal response. I saw the charge on my bank st... Mehr ansehen
Received a pair of shoes that were too small and returned them unused. They indicated the return was “unsaleable” due to shipping placing a return label on the shoe box and reduced the credit amount b... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
DO NOT ORDER FROM TACTICS
I ordered from Tactics twice stupid me. Both times took me to buy magazines instead of confirming my order. I went through Pay Pal. And Pay pal conformed my purchase. But no confirmation from Tactics at all. Rude. Oh well, I will make sure they do not get the money for the shoes. DGrossman
Don't waste time with them
Don't waste time, don't order anything! they cancel it after calling and saying all is OK, but in real after 30 min they cancel! so My time choosing and checking and ordering is just wasted by this shop! 0/5
Don’t get scammed like me
DO. NOT. USE. THIS. WEBSITE.
I ordered a pair of shoes for $75, they for some reason sent the order to their fraud department and sent me an email saying I had to call some number with my order number and other info to confirm. They won’t answer the phone, they won’t call back when messages have been left, they won’t reply to emails. I absolutely just got ripped off for $75, save yourself the money. Don’t make the same mistake I made. The automated message on the phone says an assistant is “unavailable”. Yes, I’m sure a skate shop is just so busy you can’t find time to reply for two days.
Awesome company + competitive prices
Ordered my first complete skateboard from here and it came quick. Really happy with what I got for the prices I paid B)
Fantastic customer service. Competitively priced!
Awesome store! Bought a complete there, competitively priced, free shipping and prompt output.
Came back for shoes and had a 15% off code; ordered the wrong size. While reordering the correct size Tactics unhesitatingly gave me a replacement 15% off code!
I will be returning soon for protective gear! Thanks Tactics!
The support is unfriendly and stupid
The support is unfriendly and stupid. Here first the order is canceled and then an email is sent I would have given wrong data.
Lots of skate decks to pick from 👍
I've shopped at Tactics since 2015, and never have encountered a problem. They are my go to retailer for skate decks and shoes, they carry a large inventory of decks and I can often find team decks on sale.
I ordered on august 11 and got my items…
I ordered on august 11 and got my items on august 14! Fast shipping ever, good Quallty, everything was perfect. From now I’m going buy independent clothing only from this site.
Review Update
Initially I wrote the review below and I think that Tactics still needs to modify their fraud protection policy to prevent this type of unfortunate situation but they went above and beyond to makeup for it after management recognized the screw up. Every company is going to make mistakes but it is what they do to fix them that counts and they fixed this problem for us!
I can't believe what this company did to my boyfriend, he is so, so upset but he's hoping they will fix it so he doesn't want to leave a bad review. I believe in telling it as it is real time and updating reviews based on their actions to help resolve a bad situation. It's virtually the same exact experience as the last person who left a review. My boyfriend gave his brand new goggles to his friend that I bought for him because his friend was going on a big backcountry trip. His friend, while with us, placed an order on Tactics to replace the same goggles, to be shipped directly to my boyfriend. They both received confirmations of the order. Weeks later, still no goggles had arrived so my boyfriend called to track them down. The agent said they had cancelled the order because it looked suspicious. Why did it look suspicious?? Because the shipping address and the billing address were different. Like this is no a common occurrence around the holidays. Genius detective work here!! The best part is there is not a single email from them (after the order confirmation email) that indicates any problem or concern. The agent was very dismissive and said that's always their policy. Really??? Then why would you take the order if the addresses differed? The agent said they tried to call his friend but his friend said he received no such call. The agent offered no suggestions for a solution except to start from scratch and place another order, not even willing to expedite shipping if he did. Now my boyfriend is leaving for his annual backcountry trip and he's got nothing but his 5 year old busted up Oakley goggles to take with him. He wrote a letter to management hoping they would help in out in some way but I'm confident that email will just go unanswered. My guess is that the emails go right to the agents that handle these issues so poorly. We are both ski pros and I personally going to recommend that none of my colleagues shop here and would suggest the same for anyone reading this. I will gladly update this review if anything changes but I'm confident that won't be happening.
Really f#ck$ng stupid shop
Really f#ck$ng stupid shop. I wanted to buy splitboard bindings. I made an order & received confirmation of it. BUT they didn't charge money from card. I thought: "Ok, let's wait".
3 weeks passed - nothing happened. I wrote to a support and they told me that my order was suspicious so they canceled it. I asked why they didn't even send a notification I received this answer: " Unfortunately when our fraud prevention team cancels an order within our system there is no notification." What the hell? How I should know about that if you don't even tell me that something was wrong?
Now I can't buy these bindings coz they are out of stock. Thank you f#ck#ng tactics.
Always did the right thing by me
Always did the right thing by me and gave me a refund quickly on a return. Thanks guys fr.
Beat shop I found ever!after I don’t…
Beat shop I found ever!after I don’t like one my t shirts I got they immediately send me a refund+ refund of the delivery cost. The communication is great and the shipment was very fast. Will buy again soon!
Easy Peasy
Ordered a bunch of stuff (again) and the whole process was simple and straightforward. The website is easy to navigate and gives you the cost of shipping quickly and accurately.
Couple of days later...my stuff arrived in good condition in Singapore. Thumbs up!
I made several orders
I made several orders. Good discounts, shipping is free and FAST. These folks are legit. Recommended.
Great shopping experience.
Great prices, free shipping, fast handling, can't get better than that.
can`t get an answer
hi! wrote to your support service but have no answer. this is not really professional because I am short in time and need to make a purchase ASAP. Please pay more attention to the letters from customers!!!!!

Antwort von Tactics
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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