Superdry - Peterborough Bewertungen 

I made my first order with Superdry and decided to collect from in store. When I arrived, I was greeted by Alarna who was very friendly and helpful. She explained the whole process and was very patient. Excellent customer service, I shall definitely be visiting the store again!

Excellent service made the transaction really easy

Helpful staff, returned my item without a problem . Excellent service

Very helpful polite and happy staff nothing seem to much bother to them unlike some shops where it seem they can’t be bothered
Well done all 😊

First I ordered my special need son jacket which he agrees to buy after long time. I was travelling abroad and want jacket before I go. So I asked to get it next day. I ordered on Sunday so hoping to get it at least by Tuesday. But when I rang on Tuesday morning, I have been told it is in Europe warehouse so not possible to get it that sooner. I understand mistake happens but at least someone mention that it will not be here before I go abroad I would have bought some other jacket. Very disappointing experience.

Amazingly friendly and helpful staff lovely coat purchase outstanding quality

Frenidly staff helpful well set out

Very good quality, fits me very well! Delivery was quick and exchange to different size was very easy!

Very easy to purchase ans happy with the clothes I bought

Your product is one of the best I’ve bought in the past, will continue to shop at superdry

The clothes look good quality with a trendy style and long lasting but the cargo trousers I bought last 2 washes on 30 degrees and the colour had disappeared.
Also got sent the wrong item when purchasing online and because it was with a voucher I didn't get the full amount back and the process of refunds is so long winded even the checkout assistant struggles. Not overly impressed.

All items as described

Great service. Needed to return as not right size Christmas present. Store offered free delivery straight away as not in stock in store that day.

Promt delivery, friendly service. Returns service excellent as I often buy different sizes/colours to compare at home as find Superdry Stores very dark! To be able to see how clothes look. Quality of clothing always excellent

Fantastic quality: soft and natural feel, warm, colour true to picture Easy ordering process, great delivery to store options for free, super paper packaging.

Ordered a coat as a Christmas present online with an e gift card. Returned to store with the intention to swap but no size available.Sales assistant refunded and advised the refund will be given as an online gift card as it was an online voucher. Almost a week later no email. Chased up with customer service first thing who said the voucher would be emailed later that day and confirmed my email. As the day went on I contacted them again and they have no notes from previous advisor and also have now said the voucher will be posted not emailed. No Christmas present for my daughter and no idea if this is even going to arrive in the post as no one seems to know what they are doing. £120 worse off with nothing to show for it.

Fast delivery, price and and quality super.

Great service form the staff at your Peterborough Store Queensgate.