Speedy delivery. Second purchase of identical item as my other daughter wanted same as sister. Store had no more in stock but lovely assistant ordered on iPad had it delivered to daughter in Lon... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Every time I use the store I am greeted by a friendly face and attentive staff that even remember my name. More retail outlets could learn a lot from the way your staff deal with customers. I alw... Mehr ansehen
OXFORD Store. Can't fault the brilliant customer service we received in the Oxford store from Anne-Marie. We had a faulty garment and Anne-Marie was so helpful, resolved the issue and turned a negativ... Mehr ansehen
I didn’t find that there was any particular customer service elements that I found particularly Noteworthy, but the jacket that I bought still had the grey metal security device attached to it when I... Mehr ansehen
Unternehmensdetails
- Bekleidungsgeschäft
- Herrenmodengeschäft
- Oberbekleidungsgeschäft
- Geschäft für Streetwear
- Damenmodengeschäft
Über Superdry - Oxford
Vom Unternehmen geschrieben
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktinformationen
216, The Westgate, Queen Street, OX1 1PE, Oxford, Vereinigtes Königreich
- 01865 791189
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Lots of lovely things to choose from
Lots of lovely things to choose from. I would like it if when in the basket and items go out of stock it would tell me which item is out of stock. I had to keep taking an item out and trying to check out again until I finally got lucky. Please can you change this. Also I wanted to use a delivery locker location and it would only allow my address. No option for a delivery locker.
Great service from the person in the…
Great service from the person in the shop. Gave information about the guarantee clearly
Helpful staff and student discount
I ordered this shirt online because I wanted to wear some good quality flannel and the colour wasn't available in the store, however, I didnt know how to avail my student discount online. I collected my parcel and the staff was super helpful and applied the discount for me. The shirt is absolutely wonderful and warm.
Verwendet eventuell KI als AntworthilfeMehr lesen
Great service in the Oxford Store
Great service in the Oxford Store. Very helpful staff.

Antwort von Superdry - Oxford

Antwort von Superdry - Oxford
Cool vintage American collegiate vibes.
I didn’t find that there was any particular customer service elements that I found particularly Noteworthy, but the jacket that I bought still had the grey metal security device attached to it when I came home. I had to take it all the way back to the shop for a clerk to remove it. On a positive note, I loved this season’s collection and how well it coordinated with so many things. Good quality pieces that last are much appreciated with Superdry, and trending as apposed to trendy. Love the American preppy meets skater vibe!
Oxford Street store
Oxford Street store: I ordered a Jacket for my son and the lady that i spoke to could not be more helpful in store, she helped me to order the size i needed as it wasn't in store and i went away happy. When i got an e-mail advising EVRI had delivered my item to the store i tried to call the store 6 times to make sure it had correctly arrived and the phone was not answered once. so i walked to the store to collect my item which i queued up downstairs for only to be told it wasn't there and i needed to go upstairs to collect it. The lady i then spoke to on the tills upstairs advised me that i couldn't collect my item because it wasn't on the system?? She called a Manager who eventually gave me my item. Surely if you have your invoice and delivery confirmation to that store, you shouldn't have to wait around like this being messed around. The store was also baking with the A/c either turned off or not working and people wonder why online is getting more of peoples money. :-(
Great customer service with staff…
Great customer service with staff members who know the products
everyone very helpful
Great clothes
Great clothes, with a style that matches my own. Helpful staff and a great atmosphere.
A great experience 👍
Item arrived late wrong size returned…
Item arrived late wrong size returned item 3rd july took money out of my account 9 days ago still not refunded Oxford Westgate store
Customer service (or lack thereof) was a big turnoff
The employees weren’t very friendly and all seemed like everything was an inconvenience. The dressing room smelled like a public restroom. The clothes were nice and the store was massive with great selection however the customer service was a big turnoff. Furthermore despite assuring me that he would apply my student discount, the employee at the till did not apply it which was extremely disappointing.
Staff are always super friendly :)
Beautiful top and very good Quality it…
Beautiful top and very good Quality it does come up a little small so
Size up
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