Got locked out account, tried around a dozen times to reset password. In the end customer service sent me questions about gambling. Could I afford it? Did I go without food and other essentials to fun... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Unfortunately, I have to give one star because zero isn’t an option. This is quite possibly the most useless and ridiculous service I’ve ever come across. The constant bombardment of unwanted ema... Mehr ansehen
Unternehmen hat geantwortet
Love sun bingo and the banter is amazing and those that slag off cucumberpants aka Stacey needs to get a life as she is amazing player and person love sun bingo would be lost without hosts and players... Mehr ansehen
Unternehmen hat geantwortet
It's very slow logs you account even with correct details The bonus for deposits or weekly or monthly rewards are invisible
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The Sun Bingo is home to an exclusive and exciting range of bingo rooms and online games. Join now to enjoy its welcome offer and play the spin-go wheel daily for free. Are you gonna bingo?
Kontaktinformationen
Vereinigte Staaten
- 02039621818
- support@sunbingo.co.uk
- www.sunbingo.co.uk
1,9
Mangelhaft
866 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 48 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Unfortunately
Unfortunately, I have to give one star because zero isn’t an option.
This is quite possibly the most useless and ridiculous service I’ve ever come across. The constant bombardment of unwanted emails is beyond irritating, and the whole operation feels like an absolute nuisance.
Instead of providing anything useful, they seem more interested in pestering people relentlessly. An incredibly frustrating experience, and certainly not something I’d recommend.
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
Thanks for taking the time to share your feedback. We’re really sorry to hear that your experience hasn’t been a positive one.
Regarding the emails, you’re fully in control of what you receive. If you head into your account settings, you can choose exactly which notifications you want — bingo, slots, or none at all. Once updated, your preferences will take effect straight away.
Ring spin win
Surely they could give this tripe its own room. There's no getting away from it. Change chat and you still got that feking idiots animations popping up on screen telling people to stop every minute, spoiling bingo. Sort it out for christs sake.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
Hi there, thanks for sharing your feedback. We’re sorry to hear Ring Spin Win has affected your experience in the bingo rooms. The feature is designed to add extra entertainment, but we understand it’s not everyone’s preference. We’ve passed your comments to the relevant team so they can review how it appears in‑room.
It's very slow logs you account even…but the prizes are good if your ever lucky enough to win big bingo
It's very slow logs you account even with correct details
The bonus for deposits or weekly or monthly rewards are invisible
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
We’re sorry to hear you’ve experienced slow loading and login issues. Our team can check this for you and make sure everything is working as it should.
Regarding bonuses, all eligible rewards should appear in your account or via pop‑up, so please reach out to Customer Support and we’ll be happy to review this in detail.
Got locked out account
Got locked out account, tried around a dozen times to reset password. In the end customer service sent me questions about gambling. Could I afford it? Did I go without food and other essentials to fund my gambling and I had only actually deposited a whole £10. Some staff could do with a lesson on how to speak to customers
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
When an account shows certain markers, our team may ask safer‑gambling questions as part of our UKGC‑required checks, even if the deposit amount is small. These checks are never meant to feel intrusive, and we’re sorry if they came across that way.
If you’d like us to review your account or the interaction you had, our Customer Support team is here to help.
Really bad experience with this site…
Really bad experience with this site and sister site s too same scammer image 150 pounds spins 10 p 20 p 30 and 40 p maximum bonus paid 9 pounds this site must be banned and reported to the commission of gambling u will never win here as the games are rigged and u don’t have chance to win anything they are stealing money from people who think they going to win all bad reviews are true do not trust the positive reviews I just closed down all the accounts with the rubbish company I don’t get money easily and those people are using people who trust the online casino but I will make complaint against them and Avoid them!!!
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
Hi there, thanks for taking the time to share your experience. We’re sorry to hear you feel this way. All Sun Bingo and sister‑site games operate under strict UK Gambling Commission regulations, and every outcome is produced by independently tested RNG systems to ensure fairness, games cannot be rigged or influenced.
If you’d like us to review your gameplay or account activity in detail, our Customer Support team is here to help.
Where’s the enjoyment
Well been with these years always had good results with gameplay and bonuses but I’m now on breaks so often as my limit is spent in 20 minutes I dunno wats going on in these casinos seems they want to lose players and blaming it on they can’t help the random generator well I can’t help the facts that there will be nobody playing online soon because from what I can see it’s pointless
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
We’re sorry to hear you’re not enjoying the games as much lately. Variance can make some sessions feel quieter, and we know that can be frustrating. We follow strict UKGC rules and all gameplay is independently tested for fairness, but we’re more than happy to review your account or any specific concerns you have.
Our Support team is here whenever you need us.
Looooll
Your comment is all I need, to know that my supposed insult affected you, you've been dwelling on it for days, because words on a screen said you like bums lol you've been sending emails to the police, emails to trustpilot, emails to sun lol because someone said you like bums lol of course being a poo plunger defines you as a person why wouldn't it!
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
Thank you for your comment. We understand conversations online can sometimes become heated, but we’re not able to engage with personal disputes between players. If you have any concerns about your account, chat behaviour, or interactions on the platform, our Customer Support team can look into this privately and professionally.
Email & Live Chat (8am–Midnight): support@sunbingo.co.uk
Phone (10am–10pm): +44 020 3962 1818
(Live Chat available when logged in)
❌ scatters are very rare
❌ scatters are very rare, third scatters always stops just before it’s due come down, games keep lagging and restarting , i have recorded a few of my plays, im beginning to wonder to think something ain’t right as I have played on many sites and they give a little back to make it exciting but these just take take take , I will update guys if anything changes in the meantime keep your hard earned money in your pocket ❌
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
Thank you for taking the time to share your feedback. We’re sorry to hear you’ve experienced issues with scatters not appearing, games lagging, and sessions restarting — we understand how frustrating that feels, especially when you’re expecting smooth gameplay.
All of our games run on independently tested RNGs, meaning features such as scatters and bonuses can’t be influenced or stopped manually. However, technical issues like lagging or restarts can affect how a round appears on your screen, so we’d really like to review your recent sessions and any recordings you’ve taken to make sure everything is working correctly.
If you’d like us to investigate this further, please contact our Customer Support team:
Customer Service: +44 203 962 1818
Email & Live Chat (8am–Midnight): support@sunbingo.co.uk
(Live Chat available when logged in)
Total fix same winners different day 😴
Reading other reviews I find that Sun bingo is a terrible bingo site please do not waste your money Tombola bingo is the same fixed and a farce same as this one PLEASE do not waste your money, Total fix same winners different day 😴
I have spent a lot of money on this site and won hardly nothing but yet the same people win every game
I don't suppose that you will not show this on your trust pilot but guess what it is all true
6. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
Thanks for your review. We’re sorry to hear your recent games haven’t felt enjoyable — we understand how frustrating it is when results don’t go your way and you notice the same usernames winning.
All of our games use independently tested RNGs, so every round is random, but we’re always happy to check your recent sessions to make sure everything is working as it should.
If you’d like us to look into this, please contact our Customer Service team:
Customer Service: +44 203 962 1818
Email & Live Chat (8am–Midnight): support@sunbingo.co.uk
I played 3 times and I never won a…
I played 3 times and I never won a pound. Good casinos make you win always win the first time. It’s only got a “big” name.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
Thanks for your review. We’re sorry to hear your first few games didn’t feel rewarding — we understand how disappointing that is. All of our games use independently tested RNGs, so every spin is random, but we’re happy to check your recent sessions to make sure everything is working correctly.
If you’d like us to take a look, please contact our Customer Service team:
Customer Service: +44 203 962 1818
Email & Live Chat (8am–Midnight): support@sunbingo.co.uk
Shocking yet again 100s in and every…
Shocking yet again 100s in and every single bonus you get pays exactly the same I had 5 bonuses 5 different games and they all paid in the £7 mark but cost about £50 to get one! And if you do actually get a slot that pays you a little it's just like the games switch off like they only want you to win a certain amount!! Only one winner and it'll always be the thieves
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
Hi there, thanks for your review.
We’re sorry to hear you’re disappointed with your recent gameplay. Bonus rounds and payouts on all slot games are determined entirely by random number generation, which means results can vary widely from session to session. It’s normal to see bonuses land at similar values at times, but this does not indicate any limit, pattern, or “switching off” of wins — no game is designed to pay a set amount or cap individual players.
All games on our site are independently tested and certified to meet strict fairness and compliance standards.
If you believe a specific game round didn’t play correctly or you’re experiencing a technical issue, please reach out to Customer Support - support@sunbingo.co.uk
Billybigballs
Billybigballs
Billybigballs must be massive to hide behind a name like that !!
You must so proud of yourself for writing a review about a player ,a female player at that !!
See all I see is a very tiny man with little person syndrome who has to make himself feel tall by slating some1 who (im assuming) hes never met ?? Is somebody jealous?? Do you feel left out that you have never tasted the burger?? Grow up you nasty vile excuse of a person , try coming in chat and saying and see how far you get , people like you make me sick , ,go back to your mastabation corner coz nobody in their right mind would go anywhere near you ok and thank you
Kind regards
pjmummy
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
Hi there, thanks for your review.
We understand players have personal preferences when it comes to hosts, but Trustpilot isn’t the right place for personal disputes or comments unrelated to our games or service.
While we appreciate feedback, we can’t engage with comments targeting individual staff members.
If you have concerns about your gameplay, your account, or any service-related issue, our Customer Support team is here to help - support@sunbingo.co.uk
Very poor payout double scatters and…
Very poor payout double scatters and very low bonuses when you eventually get one gone down hill but still making millions,
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
Hi there, thanks for your review.
We’re sorry to hear you’re disappointed with your recent gameplay. Please keep in mind that features such as scatters, bonus rounds, and payout levels are entirely determined by random number generation. This means results can vary significantly from session to session, and periods of lower wins can happen — but they do not indicate any change in fairness.
Our games are independently tested and certified to meet strict industry standards, and no adjustments are made based on individual player outcomes.
If you have any concerns about a specific game round or your account activity, our Customer Support team can review this for you directly - support@sunbingo.co.uk Trustpilot isn’t a platform where we can access or investigate account‑related details.
3 bonuses all paid me back to the…
3 bonuses all paid me back to the amount I started with scam stay away
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
Hi there, thanks for sharing your experience. It's not a scam, just how wagering outcomes can work sometimes.
If you’d like us to check the exact bonus rounds on your account, our support team can walk you through everything step‑by‑step - support@sunbingo.co.uk
where do i start here cant give _stars…
where do i start here cant give _stars first of all i thought this was a gambling site for over 18s how wrong was i first you have host joey who does nothing that makes sexual innuendos with players (if this was my company he would be told to collect his p45 at the next break) then you have lexi and skyla (iam thy only person that owns a dog) that go around asking player do you want your name changed to pants something where are the supposed supervisors that are monitoring this adult site ????
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
Hi there, thanks for taking the time to share your feedback. We want everyone to feel welcome and respected, so we take comments like this seriously.
Our hosts are expected to keep things light‑hearted and friendly, but never inappropriate. If anything said in chat felt out of line, we’d really appreciate the chance to review it properly. Please reach out to our support team with the room, time, and any details you remember so we can look into it - support@sunbingo.co.uk
Amazing place to have a cheeky gamble
Amazing place to have a cheeky gamble, i enjoy my time here fair win ratio and lovely staff keep it up!!
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
Hi there, thanks so much for the lovely feedback, we’re really happy to hear you’re enjoying your time with us!
Deposited and thoughtnid play the game…
Deposited and thoughtnid play the game that hasny paid a bonus in weeks.
No surprise took hundreds and still no bonus or stake win!
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
Thanks for your review. We’re sorry to hear your recent play didn’t feel enjoyable — we understand how frustrating it is when a game goes a long time without a bonus or any stake wins.
All of our games use independently tested RNGs, but we’re always happy to check your recent sessions to make sure everything is working as it should.
If you’d like us to look into this, please contact our Customer Service team:
Customer Service: +44 203 962 1818
Email & Live Chat (8am–Midnight): support@sunbingo.co.uk
Love sun bingo and the banter is…
Love sun bingo and the banter is amazing and those that slag off cucumberpants aka Stacey needs to get a life as she is amazing player and person love sun bingo would be lost without hosts and players specially the chatter boo cucumber twit fran chelby pj and could go on and on. So thankyou all
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
Thank you so much for your lovely feedback. We’re really glad to hear you enjoy the banter and the community spirit on Sun Bingo. Our hosts and players have always helped make the rooms a fun and welcoming place, and it’s great to know this has been such a positive part of your experience.
Reviews are getting too personal!
Gloating about staff losing their jobs?! Has this been confirmed?! You know they have life’s outside of Bingo. What cruel person gloats about someone potentially losing their job. Keep hiding being a fake name though, because you clearly don’t have the balls to be open about it. Reviews slating hosts and players, naming people, no need of it! Sun is a community and there’s loads of really decent people on there.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
Thank you for sharing your feedback. We appreciate you highlighting the importance of keeping reviews respectful. Our community has always been built on friendliness and support, and we want everyone to feel comfortable when sharing their experiences.
The start of the downfall of sun and…
The start of the downfall of sun and fab bingo
hosts are made redundant, only chat open at certain times
steven ( meant to be a supervisor) trying to push the rewards and promotions and ignoring the questions about the hosts. He did answer once and say due to customer demand lol
what are all the joey groupies going to do now that their " cheating on his wife hero " is one of the sacked ones
prize money on bingo is rubbish, not worth winning
and slots have definitely been changed for the payouts
put a 3 star so more people would notice
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Bingo
Thank you for taking the time to share your feedback. We’re sorry to hear you feel this way.
If you have any concerns about your account, gameplay, promotions, or chat availability, our Support team can look into everything directly and provide clear information.
You can reach us via Live Help or by phone on +44 20 3962 1818.
Phone Support is available 10am–10pm, and Live Chat/Email (support@sunbingo.co.uk) are available 8am–Midnight every day. Please note you’ll need to be logged in to access Live Chat.
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