Stsbet Bewertungen 

337
TrustScore 2 von 5

1,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Korzystam z w uk z firm bukmacherskich odkąd pojawiły się online ,nigdy nie miałem żadnych problemów ,ucieszyłem się jak pojawił się Sts w uk ze będę mógł obstawiać polskie walki-boks ,mma których ni... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Opened account via offer on ATR Website. Made initial Deposit which won, tried to withdraw but advised it was not successful, advised to try another Card, deposited another £10 and again, advised... Mehr ansehen

Bewertet mit 1 von 5 Sternen

If I could rate these cowboys less than 1 star, I would! The site isn't that great with poor odds, but the most disappointing thing about this Polish outfit is their KYC process. Having to jump throug... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Przygotujcie sobie wszystkie dokumenty jakimi dysponujecie od urodzenia! Po ich wysłaniu poproszą jeszcze o następne. I tak co tydzień. Jak konto będzie aktywne, przyjdzie do pracy następny mądrala... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Online-Casino oder -Buchmacher

Informationen, die aus verschiedenen externen Quellen stammen

Bet on what you want: ⚽ football 🎾 tennis 🏀 basketball 🎮 esport. Check out poker rooms and casino games. STSbet - leader in Poland, active in Europe.


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Das sollten Sie wissen

1,8

Mangelhaft

TrustScore 2 von 5

337 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,8

Alle Bewertungen

(337)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Like many others on here

Like many others on here, I'm having problems getting a withdrawal.
I requested withdrawals for £698 in total ,and I was asked to submit proof of ID, ( despite getting the " you've been verified" when I joined).
I have submitted copies of my passport, photographs of the bank card, and a copy of my bank statement ( which is a download, as my bank is paperless)
Today I get their delaying email telling me they can't accept them ,as they " dont accept scans"so they need photos.
Well : the bank card was a photo (not a scan), the bank statement is the digital copy download the bank provides now instead of statements, so only the passport is a scan, and I shall photograph it tomorrow, but given the stories on.here, I'm not hopeful.
I have been grateful to Trustpilot, as I made sure I took screen shots of all my transactions with the company to use as evidence with the IAB arbitration body, as I fully expect I'll have to go legal with these people.
So go elsewhere....I have not had a problem with the main uk bookmakers who accepted everything that STS has rejected.

31. Januar 2021
Bewertung ohne vorherige Einladung
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Antwort von Stsbet

Dear John,

We are truly sorry to hear that we have not met your expectations.

To help you further with your account in the matter of such a situation, we kindly ask that you get in contact with us directly. We can not disclose your case here and would like to help you resolve this matter as soon as it is possible.

Should you need further assistance in regards to your account please make sure to contact us directly via our support email at support@stsbet.co.uk or our live chat service available on our site.

Kind regards,

STS Customer Support

Bewertet mit 5 von 5 Sternen

Signed up about a week ago

Signed up about a week ago , second time i played had a nice win , i was age verified and didn't have to send any documents and received my money virtually instantly ! Thank you sTs !

29. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

terrible

I deposited £10 and won 50 so withdrew 45 which was in my bank within 20 minutes no problem,I played the other 5 and won 20 so withdrew that, I then recieved an email to say that I tried to withdraw to a,different payment method than I deposited with when I never,only deposited once and withdrew to the same card twice,they paidthe first one but not the second when they were all the same card,they asked me to send in documents which I did and said it would take 48 hours,its now been over 48 hours and they still won't pay up,it's not the money as it's only 20 quid but it's the principal,I will be closing my account with these cowboys as soon as they give me my money

EDIT: so now 3 days later and after sending in numerous documents then being asked to send in the exact same ones again which I did,I am now being asked to send in the same documents again,all this for a measly 20 quid,just a bunch of thieves

24. Januar 2021
Bewertung ohne vorherige Einladung
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Antwort von Stsbet

Dear Lee,

We are truly sorry to hear that we have not met your expectations.

To help you further with your account in the matter of such situation we kindly ask that you get in contact with us directly we would like to help you resolve this matter.

Should you need further assistance in regards to your account please make sure to contact us directly via our support email at support@stsbet.co.uk or our live chat service available on our site.

Kind regards,

STS Customer Support

Bewertet mit 5 von 5 Sternen

My favourite site and I've played on…

My favourite site and I've played on many,I play the slots and they seem to be fairer than most sites played,less dead spins or nearly on the board,I deposit with paypal and when withdraw back in paypal within 15 mins,first one a bit longer,has sports betting which is a plus,overall everything u need in one site.good work sts,near perfect site.

19. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great site

Great site.
Chris on chat very helpful and payout went into bank within minutes which doesn’t happen often on other sites.

17. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I joined up with this site and after…

I joined up with this site and after several deposits, my account was suspended and I was asked to provide documentation for verification. As an experienced online gamer, I totally understand the company’s reasons for this. I uploaded my documents and waited for the verification, was told this could take 72 hours.
After 72 hours I queried why it was taking so long as was told they would look to speed it up. After a further 7 days, the verification process as still not happened and told by online chat they will speak to the team. I have not experienced such a slow and appalling service from any other provider. I will take my business elsewhere.

Thank you for your reply but over 1 week with all documents showing as verified. Spoke to someone on chat who said they would speak to verifying team and look to speed up. This is not acceptable when I have provided all that was asked and still no resolve or communication. My guess is that you will have lost a lot of business from many if your process is taking so long.

16. Januar 2021
Bewertung ohne vorherige Einladung
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Antwort von Stsbet

Dear Mumofone,

We are sorry to hear that we have not met your expectations. Kindly note, verification may take up to 72 hours but sometimes longer depending on the complexity of the case. We are truly sorry that the verification process extended past this time.

If further documentation was requested, and either the document was not meeting the requirements or further documents were requested but not provided, this will prolong the process as well. Should this still be unresolved and you need further assistance with your account, please contact us directly via our support email at support@stsbet.co.uk or our live chat service available on our site.

Kind regards,

STS Customer Support

Bewertet mit 1 von 5 Sternen

STS BET REVIEW

I referred myself through TopCashback my cashback was declined even though I took the necessary steps to ensure it I deposited £30 pounds and should of received £17 cashback the customer service is rubbish the site itself is far from superior to other sport’s betting and casino websites never use!!!! I’d rather use online gambling sites like William Hill etc

14. Januar 2021
Bewertung ohne vorherige Einladung
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Antwort von Stsbet

Dear Joseph,

Kindly note that STS does not have a direct connection to the offer you may have signed up for. In this case, you will need to make your claim through TopCashback directly for them to provide your amount of cashback that was mentioned in their offer.

We are sorry to hear that our services have not met your expectation. If you would like we are more than willing to assist you directly with your account. You can contact us directly at our support email here at support@stsbet.co.uk. or our live chat service available on our site.

Kind regards,

STS Customer Support

Bewertet mit 4 von 5 Sternen

I have to say that the payouts seem…

I have to say that the payouts seem just and fair and am happy with the speed at which my winnings were returned however I do find the site crashes on my phone sometimes but that is the only flaw I have come across, I did not receive my 500 free spins either however I was content with the quality and quantity of the site. Would be 9/10 for me but can’t give another half of a star lol

11. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Nice website. Quick withdraws and good customer service comms

Recently joined STS and had a big win with good odds...Over £400! On top of that I got the £40 signup bonus which was amazing! Withdrew my winnings and they were in my bank the next day! Very impressive site and some of the more well known bookies could certainly learn a thing or two from STS when it comes to withdrawals. Highly recommend them for their easy to use website and great all round experience.

4. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Having troubles getting money back they…

Having troubles getting money back they ask you to upload documents.then ask again for more I sent pic of bank card passport and bank statement.even that's not enough for them seems very untrustworthy site to me having seen reviews on here it inforced my opinion very much not to be trusted sites update money on way to my account thanks to one customer service personnel.. still won't be using them again as it Was a lot of Hassle to send and update id.they will say they have to have all id checks but very unique how they go about it asking to much personal data.could be used for fraud!!!! As you see from below standard reply we have to do checks ect .we sorry we have not met standard.ect ect the fact is do your id checks before you take first deposit ....????? I have been given my withdrawal back .but don't think I LL risk my money with them again....

1. Januar 2021
Bewertung ohne vorherige Einladung
Stsbet-Logo

Antwort von Stsbet

Dear Warren,

We are sorry for your experience and we understand your frustration. In regards to the verification procedure, this is completely standard and is following all regulations that are required by the UKGC. As you registered with us you were also aware when you familiarized yourself with our terms and conditions that it may take up to 72 hours for verification to be processed.

Furthermore, if the documents you provided are incorrect, they would be rejected. If the provided documents do not meet the requirements, we will still need them in order to complete the verification process.

We are sorry to hear we have not met your expectations.

Should you want or need further assistance regarding your account, please contact us directly.

Regards,
STS Customer Support

Bewertet mit 1 von 5 Sternen

Warning do not pay out please avoid

Please stay well away getting account verification for pay out is impossible and do not pay out

16. Dezember 2020
Bewertung ohne vorherige Einladung
Stsbet-Logo

Antwort von Stsbet

Dear Simon,

We are sorry to hear of your experience not meeting your expectations.

Kindly note, that once verification is requested and documents are submitted, but they do not meet the requirements this will indeed prolong the process.

Once we receive all necessary documents we strive to verify all players within a reasonable timeframe which is usually no longer than a 48-hour timeframe.

We apologize for any inconvenience this may have caused you.

Should you need further assistance please feel free to contact us directly at our support email at support@stsbet.co.uk or via live chat so we can immediately try to assist you further.

Regards,

STS Customer Support

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