Mandy did a fantastic job with the delivery from Stratco Epping . Mandy was very professional, patient friendly and helpful during the entire delivery process. It was a busy road with lot of traffic b... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Big shout out to Scott & Michelle from Stratco Epping they went above and beyond to ensure that I had the right stone top for my outdoor crossray double fridge after the wrong was ordered Michelle del... Mehr ansehen
Unternehmen hat geantwortet
In reference to your sales assistant at Hervey bay Janna Nevins, we found Janna to be very helpful with our purchase, she went out of her way to assist us to achieve the desired product for our needs... Mehr ansehen
Unternehmen hat geantwortet
I had a delivery this morning by a gentleman named MADY. He was very polite and explained what he was delivering and was very happy to leave the items where I suggested. Great customer service.
Unternehmen hat geantwortet
Unternehmensdetails
- Baumarkt
- auch in
- Anbieter von Terrasseneinhausungen
- Baustoffhandel
- Bedachungsfachhandel
- Geschäft für Gartenmöbel
- Heimwerkermarkt
Informationen, die aus verschiedenen externen Quellen stammen
With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
Kontaktinformationen
4,3
Hervorragend
3057 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I requested a quote for a patio
I requested a quote for a patio. A contractor came to my house to measure the area and offered a verbal estimate on the spot. I requested a formal quote be sent to my email. After nearly 5 weeks I had not recieved a quote so attempted to contact the contractor via phone call and SMS. after another week of no contact I went to the store at Kunda Park and attempted to elicit information regarding the whereabouts of the quotation. The store representative also attempted to contact the contractor to no avail. She then promised me an update on getting another quote from another contractor within 24 hours. Eight days later after no contact from anyone from Stratco, I once again went to the Kunda Park store to get an update and to voice my concern that she had not fulfilled her stated promise. The representative then denied agreeing to provide the update. I the left very angry. I called Stratco's contact number to voice my disappointment at the lack of communication and discussed the issue with the representative who provided assurances the issue would be passed to the relevant person and that I would have contact by the end of the next day. Didn't happen. I was very disappointed that the initial contractor was unable to follow through because he seemed credible. But it seems that poor communication is the standard for Stratco. Beside the point I know but this is not my first lack of success dealing with this company.
23. September 2026
Bewertung ohne vorherige Einladung
Mandy was very helpful
Mandy was very helpful. It was raining hard and he helped to carry the blinds inside the garage.
4. November 2026
Bewertung ohne vorherige Einladung
Mandy was great
4. November 2026
Bewertung ohne vorherige Einladung
Antwort von Stratco
Thank you so much for your kind words! We’re thrilled to hear that Mandy did a great job.
Mandy the driver done a unreal job…
Mandy the driver done a unreal job getting into a tight backyard and very friendly
29. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Stratco
Thanks so much for your fantastic review! We're glad our driver did a great job. We really appreciate your support! 😊
Antwort von Stratco
Thank you so much for your lovely review! It was a pleasure helping you. We really appreciate your kind words and support! 😊
I had a delivery this morning by a…
I had a delivery this morning by a gentleman named MADY. He was very polite and explained what he was delivering and was very happy to leave the items where I suggested. Great customer service.
28. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Stratco
Thank you for your lovely feedback! We’re delighted to hear that MADY provided such polite, friendly, and helpful service during your delivery.
Mandy delivered on time good job
Mandy delivered on time good job
27. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Stratco
Thank you so much for your lovely review! It was a pleasure helping you. We really appreciate your kind words and support
Mandy
Mandy, very professional, done job very well, attention to detail.
27. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Stratco
Thank you for your wonderful feedback! We’re delighted to hear that Mandy was professional, thorough, and attentive to detail. We really appreciate you taking the time to share your experience!
Antwort von Stratco
Thank you so much for your kind words! We’re thrilled to hear that Mandy did a great job.
Steve did an amazing job delivering my…
Steve did an amazing job delivering my shed, called ro let me know he was not far away and dropped it off to the exact spot l wanted it.
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Stratco
Thank you for the great review! We're so pleased to hear Steve did an amazing job and kept you informed throughout the delivery. We appreciate your support.
Antwort von Stratco
Thank you for your feedback! We're glad to hear your delivery went smoothly and everything was as expected. We appreciate your support and hope to serve you again soon!
Mandy did a fantastic job delivering a heavy order from Stratco Epping.
Mandy did a fantastic job with the delivery from Stratco Epping . Mandy was very professional, patient friendly and helpful during the entire delivery process. It was a busy road with lot of traffic but Mandy worked with safety ensuring that the heavy order is delivered without any damage.Mandys services are highly appreciated and recommend. Well done Mandy. Thank you.
21. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Stratco
Thank you for your wonderful feedback! We’re so pleased to hear that Mandy provided such professional, friendly and helpful service during your delivery.
Mandy is good her mean her tower her…
Mandy is good her mean her tower her nice job very hard job do properly Mandy
21. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Stratco
Thank you for your wonderful feedback! We’re so pleased to hear that Mandy provided such professional service
Above & Beyond
Big shout out to Scott & Michelle from Stratco Epping they went above and beyond to ensure that I had the right stone top for my outdoor crossray double fridge after the wrong was ordered Michelle delivered it personally,Scott did a follow up call to ensure the fit was perfect. many thanks
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Stratco
Thank you so much for your wonderful feedback! We’re delighted to hear that Scott and Michelle went above and beyond to ensure you had the right stone top for your outdoor Crossray double fridge. Providing excellent customer service and ensuring everything is just right for our customers is what we strive for. Thanks again for choosing Stratco Epping! 😊
Mandy very good job on time
Mandy very good job on time
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Stratco
Thank you for your lovely feedback! We appreciate your support and look forward to assisting you again!
Mandy was helpful and efficient
Mandy was helpful and efficient
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Stratco
Thank you for your lovely feedback! We’re glad to hear Mandy was helpful and efficient. We appreciate your support and look forward to assisting you again!
All happy with Mandy.
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Stratco
Thank you for your feedback! We're glad to hear you're happy with Mandy's service. We appreciate your support and look forward to assisting you again!
Paula is fantastic!
Paula is always fantastic and super helpful! Always goes the extra mile to help every time I have been there! She is 10/10 in her customer service and is extremely friendly!
3. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Stratco
Thank you so much for your wonderful feedback! We're thrilled to hear that Paula consistently goes above and beyond to provide outstanding customer service. We truly appreciate your support and look forward to seeing you again soon!
Mandy was excellent
Mandy was excellent. Came on time and unloaded in the right spot.
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Stratco
Thank you for your great feedback! We're glad to hear Mandy provided excellent service, arrived on time, and ensured everything was unloaded in the right spot. We appreciate your support and look forward to assisting you again!
Perfect and on time
Perfect and on time. Mandy did a very good job.
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Stratco
Thank you for your wonderful feedback! We’re so pleased to hear everything was perfect and on time, and that Mandy did such a great job.
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