Now a days its really hard to trust a shop and to purchase online or whether the website or store is legit, but when suddenly found this status group I couldn't believe my order arrived so fast and Th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I needed to schedule a delivery a week after my purchase and the store was so very helpful. They stored the watch and made sure it was posted to arrive exactly when I wanted it. Exceedingly helpful an... Mehr ansehen
Ordered a Orient chronograph solar watch on Thursday evening. After placing the order I realised I had forgotten to order the link removal kit. I email Status Friday morning, thinking I had left it to... Mehr ansehen
Update Jordan has very patiently taken ownership of the matter and provided detailed explanation of what went wrong and also offered a new strap free of charge to resolve the issues with the St... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Designer watches, sunglasses, and jewellery store featuring world renowned brands. Discover our bespoke service and create your dream jewellery from our lab-grown diamonds and precious metals. Find brands such as Ray-Ban, Oakley, Bulova, Orient, Swarovski, Disney, and many more! Physical store location in Horsham, West Sussex. Jewellery workshop in Hatton Gardens, London.
Kontaktinformationen
Status Group, 4 Park Place, RH12 1DG, Horsham, Vereinigtes Königreich
- 01403900742
- info@statusgroup.com
- www.statusgroup.com
4,8
Hervorragend
1238 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very prompt service
1. Juli 2024
Completely different watch
I ordered this gift for my husband for Father’s Day and I haven’t opened it since it arrived and I wish I did and checked everything this morning. I open my package to get it ready to give it to him and it’s a completely different watch. It’s a ladies watch Gucci instead of men’s Gucci watch, so disgraceful to know how you pack your items with checking the product code is complete different and also I’ve bought this on finance with KLARNA also I really need help to exchange it
31. Mai 2024
Antwort von Status Group
Hi Gulistan,
Greatest apologies to hear you received the wrong model. I believe the packing team mixed your order with another customers meaning that customer received your watch, they also wrote us a 1-star review.
Our packing process is rigorous, we check the watch and put into the correct box before placing onto the correct customer packing slip. However, we are only human and very rarely a mistake can happen, would argue ‘disgraceful’ is a bit of a harsh term.
Never the less, we’ll get this resolved for you right away and have already sent you an email containing instructions on organising a free collection of the watch you received, we’ll dispatch the correct model right away.
Apologies again for the error.
Best Regards
WatchStatus Support
info@watchstatus.co.uk
Easy purchase will definitely purchase…
Easy purchase will definitely purchase another item in the future
5. Juni 2024
WRONG WATCH!
Got an email to say the £600 watch I purchased had a broken clasp to wait for a new one to come into stock, got the new watch, WRONG WATCH! Ignored on emails, spoke on Webchat, ZERO customer service! Told me to send it back for a refund! I also think the watch is NOT AUTHENTIC !
31. Mai 2024
Antwort von Status Group
Dear Georgia,
Your order was due to be dispatched on 29th May however due to the watch failing our inspection prior to dispatch, we had to wait to send a replacement on the 31st May. For this small delay, we offered a £50 goodwill gesture.
As you mentioned, we did make a mistake our end and dispatched the incorrect model, something that certainly doesn’t happen often as we do have a rigorous dispatch process. For that we are very apologetic and have organised a free collection of your watch. You have opted for a full refund which will be processed immediately for you.
We haven’t received any further correspondence since the last point of contact when you requested to wait for a replacement. You received the watch today (3rd June) and messaged on live chat, which we instantly responded to.
The watch you received is genuine and was sourced as clearance stock from a UK authorised retailer. We aren’t sure why you have made this judgement, it arrived brand new in its official packaging.
Again, greatest apologies for the inconvenience this has caused you.
Kind Regards
WatchStatus Support
info@watchstatus.co.uk
1st class customer service
Great communication, 1st class customer service easily recommended watchstatus and will definitely use them again.
29. Mai 2024
Customer Service amazing
Customer Service amazing. There was an issue with the watch going missing between dispatch and arrival at Royal Mail. They responded to my email straight away and another watch sent immediately and received next day.
2. April 2024
Waiting for the sun!
All went very smoothly from online ordering to Royal Mail delivery. Just need the sun now to wear the lovely sunglasses!🕶️
4. April 2024
Brilliant customer service
Brilliant customer service. Fast and helpful.
Second time I'm back to buy more watches.
So easy to chose and buy with a good range for different personalities and ages and price ranges.
Thank you.
22. März 2024
Bewertung ohne vorherige Einladung
Very impressed!
Great price, speedy delivery, great communications, would highly recommend.
4. März 2024
Order received quickly
Order received quickly, excellent communication, great product, very pleased.💯 Recommend
9. Februar 2024
Bewertung ohne vorherige Einladung
Order received in perfect packaging and…
Order received in perfect packaging and within a reasonable timescale.
Not quite next working day but not an issue as there was no additional cost involved ! This also may be the carriers issue not yours.
29. Januar 2024
First class service
Excellent company to deal with. Watch arrived quickly and well packaged. Genuine manufacturer's product and working perfectly. Very happy customer indeed.
Will seriously consider their website again in the future when I need a new watch.
26. Januar 2024
Bewertung ohne vorherige Einladung
Great communication
Great communication, great price on the watch, very impressed with service.
5. Januar 2024
Amazing price watch was stunning and…
Amazing price watch was stunning and super fast delivery
8. Januar 2024
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.