South Downs Bikes Bewertungen 

233
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The guys in the Storrington South Downs bike shop could not have been more friendly and helpful on several occasions. We previously bought my son a brand new bike from the guys in Storrington, ev... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Called South Down Bikes and dealt with a gentleman called Martin for the first time. What a genuinely friendly and helpful guy. There was an issue with an online price, but Martin honoured the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I thought the price was amazing until I experienced their customer service. These guys are awesome! Helped me out with RM delivery issues, fixing it for me. All the team were friendly and super helpf... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Amazingly quick delivery, just two days to my address in Scotland. The bike is perfect in an immaculate condition. I can't fault any part of the order.

Unternehmensdetails

  1. Geschäft für Fahrradzubehör

Vom Unternehmen geschrieben

South Downs Bikes offer a wide range of bikes(Specialized, Trek, Cube, Brompton), clothing and accessories from leading cycling brands. Shop our range today.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

233 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 33 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4,7

Alle Bewertungen

(233)

92 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

best price for a top od the range…

best price for a top od the range saddle , great coms and fast delivery A plus ++++++++++++++++++++++++

10. April 2026
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Antwort von South Downs Bikes

Thank you for the great review! We’re glad you found a top-quality saddle at the right price, with good communication and fast delivery:)

Bewertet mit 4 von 5 Sternen

Initial service

I booked the initial e-bike service and had to wait a two/three weeks. When I arrived the mechanic started immediately and was finished as planned within 40 minutes. I had a number of observations during my initial period of ownership. Whilst the mechanic was receptive I wasn't able to get any feedback on his findings as he was out when I returned. That said, the service addressed the issues fully. Thank yiu

31. März 2026
Bewertung ohne vorherige Einladung
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Antwort von South Downs Bikes

Thank you for your feedback! We’re glad the service addressed the issues and was completed efficiently. Apologies that we missed the chance to talk you through everything afterwards. We’re always happy to go over any details, so please feel free to get in touch anytime. Thanks again for your support!

Bewertet mit 5 von 5 Sternen

Very welcoming and friendly

Picked up my bike today and want to say a massive thank you to Andy, was very welcoming and friendly.
Went above and beyond to set up my voucher.
Great bike, great service. Definitely recommend 💯
Thanks ✌🏻

7. April 2026
Bewertung ohne vorherige Einladung
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Antwort von South Downs Bikes

Thank you for the fantastic review! Andy will be really pleased to hear your kind words. We’re glad you had such a positive experience. Enjoy your new bike and we really appreciate the recommendation!

Bewertet mit 1 von 5 Sternen

I thought i bought a bike until they…

I thought i bought a bike until they said they had a stock issue. It was priced 499 then shot back up to 699. I think whoever built the webpage priced it wrong and panicked when i bought one at 499. I emailed them to ask about it and they ignored me. Dont bother.

26. März 2026
Bewertet mit 5 von 5 Sternen

Great customer service

Ordered two hope mini service kits, only received one. Contacted SDB, they sent another straight away, great customer service remedying the issue so quickly.

8. März 2026
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Antwort von South Downs Bikes

Thank you for the great review! Apologies again for the initial mix-up, but we’re glad we could put it right quickly. Really appreciate your understanding and support!

Bewertet mit 5 von 5 Sternen

bike delivered professionally

bike delivered professionally, quickly and on time, right to the door, number one!!!

10. März 2026
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Antwort von South Downs Bikes

Thank you for the brilliant review! We’re delighted you were happy with the delivery and service. Really appreciate the support!

Bewertet mit 1 von 5 Sternen

Watched whilst I struggled.

When I was growing up, there were loads of local bike shops, now Worthing only has one.
I attended the shop with my daughter’s bike, as I was u sure if my pump was broken or the tube.
I asked the chap in the shop if they had a pump I could use to establish what was broken. He kindly pointed me to a pump.
The tyre wasn’t inflating so I asked if he had a new inner tube. Which he provided.
I asked if he minded me changing the tube in the shop, which he replied no.
I then realised I didn’t have any tyre levers, so I asked if he had any.
He pointed me in the direction of the products.
I understand that the tools in the shop could belong personally to the mechanics and they obviously wouldn’t let anyone use them.

As it had been about 30 years since I had changes an inner tube, I was some what struggling.
I eventually got the tyre off and put the new tube in and set about getting the tyre back on.
After struggling for about 15 minutes and he would have seen this, I asked the chap if he could help/do it.
He said it would cost £12.
Again, I fully understand nothing is for free anymore, but some assistance or pointers would have been highly appreciated.
At this stage I was ready to give up and said ok.
He said he couldn’t do it right now, and I would have to leave the bike there.
My daughter was meeting friends, so I declined this.

Now, for someone who knows what they are doing, this is a 2 minute job.
Even if he was doing something else, the opportunity to make a quick £12 from a customer for the company was missed.

I eventually managed to do it.
I was thankful for the use of the pump as that saved me £20, but where has the customer service gone, and to help the only customer in the shop.

My previous visit about 10 months prior, was to replace my daughter’s 2 x inner tubes on her other bike.
I paid the £24 + the cost of 2 inner tubes, so I think about £35 in total, as I was pushing her bike out the shop, I noticed the tyres were not pumped up.
I asked if they could pump them up, and I was pointed to the pump.

I’m guessing if you are going in there to spend £1000’s on a new bike, they aren’t interested in you, or pride themselves in providing a good service, or to simply help.

In future I will have to go out of Worthing, and find somewhere else.

20. März 2026
Bewertung ohne vorherige Einladung
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Antwort von South Downs Bikes

Thank you for your feedback. We’re sorry to hear you were unhappy with your experience.

We always aim to help where we can, and in this case we provided access to a track pump and assisted with supplying the correct parts. As with any busy workshop, we do operate on a first-come, first-served basis, and any hands-on mechanical work is part of our paid service offering and needs to be booked in accordingly.

Our team are here to help all customers fairly and professionally.

If you would like to discuss this further, we’re more than happy to do so directly.

Bewertet mit 5 von 5 Sternen

Good honest service

Everyone I dealt with at South Downs Bikes were helpful, but not too pushy and when I had decided on the bike I wanted, the workshop kindly fitted my existing painter rack, whilst undertaking the pre-sale checks. All was completed speedily as I’d not given myself much time before needing the bike for a cycling holiday! I really appreciate all the help I was given.

18. März 2026
Bewertung ohne vorherige Einladung
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Antwort von South Downs Bikes

Thank you for the great review! We’re really pleased we could help you find the right bike and get everything ready in time for your trip. We appreciate your kind words and hope you have a fantastic cycling holiday!

Bewertet mit 5 von 5 Sternen

Excellent advice and service

Excellent advice and service, including post purchase bike check

13. März 2026
Bewertung ohne vorherige Einladung
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Antwort von South Downs Bikes

Thank you for the great feedback! We’re glad you were happy with the advice and post-purchase bike check. We really appreciate your support :)

Bewertet mit 5 von 5 Sternen

Fantastic service,very speedy delivery…

Fantastic service,very speedy delivery & very reasonable price ,1st class company to deal with

28. Februar 2026
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Antwort von South Downs Bikes

Thank you for the fantastic review! We’re really pleased you were happy with the price, service, and speedy delivery. We truly appreciate your support and kind words!

Bewertet mit 5 von 5 Sternen

Always friendly and keen to help

Always friendly and keen to help. I’ve bought 2 bikes from them over the last 5 years. Great service.

11. März 2026
Bewertung ohne vorherige Einladung
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Antwort von South Downs Bikes

Thank you for the continued support! We’re really pleased to hear you’ve had great service over the years, and we truly appreciate you choosing us for both bikes. See you again soon!

Bewertet mit 5 von 5 Sternen

Great friendly service

I bought a bike from South Downs Cycles and was very pleased with the service. Before ordering, I spoke with Martin, the owner, who was friendly and gave helpful advice.

After I placed the order online, Martin rang to explain that the bike had just sold out. He offered the same model in a different colour, which normally costs £250 more, but honoured the original price.

Very helpful and straightforward service. I would happily recommend South Downs Cycles.

4. März 2026
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Antwort von South Downs Bikes

Thank you for the wonderful feedback! We’re really pleased Martin could help and that everything was handled in a straightforward way, including sorting an alternative model at the original price. We truly appreciate your recommendation and support!

Bewertet mit 5 von 5 Sternen

My purchase was based on price

My purchase was based on price ! South Downs bikes offered the best price ! A easy simple transaction followed up with a speedy delivery! I Would definitely recommend , and i will definitely buy from South Downs bikes again in the future .⭐️⭐️⭐️⭐️⭐️

27. Februar 2026
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Antwort von South Downs Bikes

Thank you for the great review! We're glad you found a great price and that everything went smoothly with quick delivery. We really appreciate the recommendation!

Bewertet mit 5 von 5 Sternen

Exceptional Service

I recently purchased a Specialized Levo from South Downs Bikes and couldn’t be more pleased with the experience.

I dealt directly with Martin, the owner, who was incredibly helpful from start to finish. I managed the entire purchase over the phone, and Martin made the process straightforward, clear, and completely stress-free.

The bike was delivered to my home, and the gentleman who brought it was extremely helpful and knowledgeable. Importantly, he was also a mechanic, meaning he was fully capable of handling any issues if they had arisen (none did). This really stood out to me, as a previous purchase from another bike shop resulted in having to return a bike due to issues, and the delivery person on that occasion wasn’t a mechanic which caused unnecessary delays and inconvenience.

It’s clear that Martin genuinely cares about the reputation of his business. The level of service was exceptional throughout. I only wish every bike shop were this easy to deal with.

I would highly recommend South Downs Bikes to anyone considering a purchase.

23. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von South Downs Bikes

Thank you so much for the incredible review! We’re delighted to hear you’re pleased with your new Levo and that the whole process felt straightforward and stress-free. Martin and the team take great pride in making sure every bike is delivered properly set up and supported by experienced staff, so your comments really mean a lot. We truly appreciate the recommendation and wish you many fantastic rides ahead!

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service , very fast delivery .

19. Februar 2026
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Antwort von South Downs Bikes

Thank you for the great review! We’re really pleased you were happy with the service and fast delivery. Much appreciated :)

Bewertet mit 5 von 5 Sternen

South Downs bikes is an amazing cycling…

South Downs bikes is an amazing cycling shop, run by a true gentleman. 100% recommend this place to anyone.

1. Februar 2026
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Antwort von South Downs Bikes

Thank you so much for the fantastic review! That really means a lot to us. We truly appreciate the recommendation and your support. Hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Wow that was Quick.

Wow that was Quick.
Ordered a Rockhoper, great priced bike at about 4.30 on a Wednesday. Email to check weight at 7.30pm
Phone call at about 10.30 Thursday to check I'd be in between 5 to 7pm
Bike delivered by South Down Bikes, not a delivery agent.
Fully set up and suspension tuned for my weight at 5.10pm, 25 hrs after ordering.
Fantastic bike. Very pleased with Service and price.

12. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von South Downs Bikes

Thank you for the fantastic review! We’re delighted you were happy with the quick turnaround and personal delivery. Getting your Rockhopper set up and tuned ready to ride is exactly how we like to do things. Enjoy the bike, and we really appreciate your support!

Bewertet mit 5 von 5 Sternen

Friendly and happy to chat

Friendly and happy to chat. Even for a simple cheap product.

13. Januar 2026
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Antwort von South Downs Bikes

Thanks for the great feedback! We’re always happy to chat and help out, no matter how small the purchase. Much appreciated :)

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