Sam was extremely helpful in helping me make the right choices for my cruise which is a vry special one for me and my sister. I did not know where to begin and she patiently talked me through everyt... Mehr ansehen
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Das sagen Bewerter
Lovely bright and quick staff, all of whom were super friendly and kind and Charlotte has been truly amazing. She grasped my exact needs in a minute and was on the case 👍 I have received good... Mehr ansehen
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This our first time using southampton cruise and it was very good pleasant conversation with Amy Hession she was able to answer my queries to look for flights and hotel and she gave some advice.i'l... Mehr ansehen
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Sam was very helpful and held the cruise for us, allowing us to contact a third person travelling with us. She also supplied us with a number to call her back on should we have any further queries. I... Mehr ansehen
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Unternehmensdetails
- Kreuzfahrt-Reisebüro
- auch in
- Klinik für Reisemedizin
- Kreuzfahrtgesellschaft
- Reise-Aggregator
- Reisebüro
- Reiselounge
Über Southampton Cruise Centre
Vom Unternehmen geschrieben
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Kontaktinformationen
298 Highfield Road, FY4 3JU, Blackpool, Vereinigtes Königreich
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Hervorragend
474 Bewertungen
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Very good booking experience
Prompt service, good knowledge of the ship we selected, friendliness of staff.Booking process was very straight forward
16. Oktober 2026
Antwort von Southampton Cruise Centre
Thank you for your great feedback!
We're really pleased you had such a good experience with our team. Having knowledgeable, friendly people on hand is something we take great pride in.
Thanks again for booking with us, and we hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Heather was highly professional and…
Heather was highly professional and answered all my question appropriatley. the booking exoerience was smooth
21. Oktober 2026
Antwort von Southampton Cruise Centre
Hi Tendai,
Thank you for taking the time to leave us a review.
We'll make sure Heather sees your kind comments. It's always reassuring to have someone on hand who can answer your questions and make the whole process straightforward.
We hope you have a wonderful cruise!
Kind regards,
Southampton Cruise Centre
Website easy to navigate.
Website easy to navigate.
Prices are cheaper than a lot of websites
4. Oktober 2026
Antwort von Southampton Cruise Centre
Thank you for the review!
We're pleased you found our website easy to use and that we could offer you great value for your cruise.
We really appreciate your booking and hope you have a fantastic holiday!
Kind regards,
Southampton Cruise Centre
Just so easy to deal with via chat from…
Just so easy to deal with via chat from Australia
19. Oktober 2026
Antwort von Southampton Cruise Centre
Hi Jill,
Thanks for your review, all the way from Australia!
We're so pleased our team could make everything straightforward for you, even from the other side of the world.
We really appreciate you booking with us and hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Listened well, courteous and professional
Very pleased with response from your staff, completed the administration quickly and efficiently.Polite,interested,and respectful.
19. Oktober 2026
Antwort von Southampton Cruise Centre
Hi Tim,
Thank you for your kind review.
It's great to hear you felt well looked after by our team. We really appreciate you taking the time to share your experience and hope you have a wonderful cruise!
Kind regards,
Southampton Cruise Centre
Jenny was really patient trying to…
Jenny was really patient trying to arrange our cruise with obstacles to overcome and we are very happy. Thank you very much 🧡
19. Oktober 2026
Antwort von Southampton Cruise Centre
Thank you so much for your kind words!
We're really pleased Jenny managed to get everything sorted for you. She's a real asset to our team, and we'll make sure she sees your comments.
Now you can relax and look forward to your cruise. Have a wonderful time!
Kind regards,
Southampton Cruise Centre
Cheapest place I've found so far to…
Cheapest place I've found so far to book a cruise
13. Oktober 2026
Antwort von Southampton Cruise Centre
Hi Bob,
Thanks for your review!
We're really pleased you found great value booking with us. We appreciate your support and hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Antwort von Southampton Cruise Centre
Hi Kelly,
Thanks for your feedback!
We're pleased you found our website easy to use. We work hard to make booking a cruise as straightforward as possible, so it's great to hear we're getting it right.
Have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Antwort von Southampton Cruise Centre
Hi Geoff,
Thanks for your review!
Personal service is really important to us, so it's great to hear you had a good experience with our team.
We hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
A simple purchasing process
A simple purchasing process, but I am still waiting to hear back regarding the assignment of a cabin.
11. Oktober 2026
Antwort von Southampton Cruise Centre
Hi Marcin,
Thank you for your review.
We're pleased you found the booking process straightforward. Apologies for the delay in getting back to you regarding your cabin. We've now sent you a reply and hope everything is sorted.
We appreciate your patience and hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Sam was extremely helpful in helping me…
Sam was extremely helpful in helping me make the right choices for my cruise which is a vry special one for me and my sister. I did not know where to begin and she patiently talked me through everything including what ship would suit us best; the position of our suite; and the itinerary. I would recommend her services again and again
14. Oktober 2026
Antwort von Southampton Cruise Centre
Hi Lynda,
Thank you for such a wonderful review.
It sounds like you and your sister have something very special to look forward to! We're so pleased Sam was able to guide you through everything and help you feel confident in your choices.
We'll make sure she sees your kind words. Your recommendation means a great deal to us.
Wishing you both an absolutely fantastic cruise and some wonderful memories together!
Kind regards,
Southampton Cruise Centre
Caroline was very helpful
14. Oktober 2026
Antwort von Southampton Cruise Centre
Hi Mark,
Thanks for taking the time to leave us a review.
We're really pleased you were well looked after and hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Sam was very helpful and held the…
Sam was very helpful and held the cruise for us, allowing us to contact a third person travelling with us. She also supplied us with a number to call her back on should we have any further queries. I couldn't ask for more.
13. Oktober 2026
Antwort von Southampton Cruise Centre
Hi Ronald,
Thank you for your wonderful feedback.
We're so pleased Sam looked after you so well. Having someone you can contact directly when you need a little extra help makes all the difference, and that's exactly the kind of personal service we aim to provide.
We really appreciate you booking with us and hope you all have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Booking was simple lots of options to…
Booking was simple lots of options to choose from, make sure you read everything properly to make sure you get what you want. We had a payment issue with MSC when we tried to upgrade our drinks package but Southampton Cruise Centre managed to sort it out. My only peeve was although they sorted out the issue they never returned a call which they said they would, if you’re not going to call back don’t say you will.
5. Oktober 2026
Antwort von Southampton Cruise Centre
Hi Roy,
Thank you for your review and honest feedback.
We're pleased our team could help resolve the payment issue with MSC and get everything sorted for you.
You're absolutely right about the promised callback, and we're sorry that didn't happen. Even when an issue has been resolved, keeping our customers updated is important, and we'll make sure your comments are passed on to the team.
We appreciate you booking with us and hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Fab!
Quick, really helpful and Sue managed to get us a few discounts to get us a brilliant cruise at a great price! Thanks alot! :)
21. September 2026
Antwort von Southampton Cruise Centre
Hi Jane,
Thanks so much for your review!
A fantastic cruise at a great price, what's not to love? We'll make sure Sue sees your comments. We're lucky to have her on the team.
Enjoy the countdown to your cruise, and have an amazing time!
Kind regards,
Southampton Cruise Centre
This our first time using southampton…
This our first time using southampton cruise and it was very good pleasant conversation with Amy Hession she was able to answer my queries to look for flights and hotel and she gave some advice.i'll be using again southampton cruise.-Darius 🇬🇧
5. Oktober 2026
Antwort von Southampton Cruise Centre
Hi Darius,
Thank you for your lovely review.
We're really pleased your first experience with Southampton Cruise Centre has been such a positive one. We'll make sure Amy sees your kind comments.
It's especially nice to hear you'd happily book with us again. We look forward to helping you with many more holidays in the future!
Kind regards,
Southampton Cruise Centre
Amazing
I really feel I have to give another review for Diane , because once again she has gone above and beyond for me.
Only a week after the last booking, I needed her help again with booking the cabin I wanted for two back-to-back cruises In April 2028. As soon as the cabins went on sale, the website went down and the phone lines were closed within minutes because of the demand.
I honestly thought I was going to miss out on the cabin I wanted, but Diane just kept going. She persevered when I’m sure many people would have given up, and somehow managed to get everything sorted and secure my preferred cabin.
What really stands out to me is that this wasn't just a one-off. She had already gone to an extraordinary amount of trouble for me the previous week, and then a week later she did it all over again.
I know how busy these bookings can be when cabins first go on sale, and I also appreciate that she had no control over the website or the telephone lines. What she could control was how much effort she was prepared to put in — and she certainly did that.
I honestly feel very lucky to have Diane looking after my bookings. She knows exactly what area of the ship I want to be in and my favourite cabins and she takes the time to try and get exactly what I want. I know that when she says she will try to do something for me, she really does try.
I can't thank her enough. She is an absolute star and a real credit to the company.
7. Oktober 2026
Antwort von Southampton Cruise Centre
Hi Teresa,
What a fantastic review, thank you!
Diane really is a star, and we're incredibly lucky to have her on our team. It's lovely to see her hard work and dedication recognised, especially by someone who has put their trust in her time and time again.
We'll make sure Diane sees every word of this. We know how much she'll appreciate it!
Thank you again for your continued loyalty and for taking the time to share such wonderful feedback. We hope your back-to-back cruises in 2028 are well worth the wait!
Kind regards,
Southampton Cruise Centre
Lovely bright and quick staff
Lovely bright and quick staff, all of whom were super friendly and kind and Charlotte has been truly amazing. She grasped my exact needs in a minute and was on the case 👍
I have received good advice, every notification Charlotte has received I have had forwarded
Nothing was too much trouble including dealing with all the fuss around my wheelchair compliance
Don't bother asking if I would recommend - I already have to 2 groups of people I volunteer with, one of whom is filled with avid cruisers 😁👍
3. Oktober 2026
Antwort von Southampton Cruise Centre
Hi Julie,
What a wonderful review, thank you!
We're so pleased Charlotte has looked after you so well. She's a real asset to our team, and we'll make sure she sees your lovely comments.
And the fact you've already been recommending us to others is the biggest compliment we could ask for! We really appreciate your support and hope you have an absolutely fantastic cruise.
Kind regards,
Southampton Cruise Centre
Jenny very helpful in fact brilliant
Jenny helped our party book a cruise. She was very helpful in fact brilliant and very thorough. Even checked passports were in date, by checking date of issue, not the expiry date, hence mine needed replacing
Thank you Jenny
4. Oktober 2026
Antwort von Southampton Cruise Centre
Hi Karen,
What a lovely review, thank you!
Jenny will be delighted to see your comments. It's that extra attention to detail that can make all the difference, and we're lucky to have her on the team.
We hope you have a wonderful cruise!
Kind regards,
Southampton Cruise Centre
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