Social Growth Engine Bewertungen 

490
TrustScore 3.5 von 5

3,5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

It works and their customer service is great. Been using them for years, have seen steady growth, more engagement and new clients. Keep posting regularly and engage with your followers, you need to... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Horrible company. Saw no results and they refused to refund $208. Cancelled the subscription. DO NOT USE SOCIAL GROWTH ENGINE! Edit: After inquiring via email multiple times, you guys were finally... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We are so happy to have found Social Growth Engine! We are a grassroots nonprofit organization and use their 30 IG Posts a month subscription, it is a lifesaver! Our team is not versed in Social Media... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Legit Boosts both on YouTube and our Instagram. The analytics for our videos has been North American focused with some Canada, and UK. Our Instagram hit the explore for the first time ever this we... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Agentur für Soziale Medien
  2. Medienunternehmen

Informationen, die aus verschiedenen externen Quellen stammen

The Social Growth Engine helps you grow Social Media. Get real followers on autopilot, without bots and with targeted marketing. Really simple pricing.


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

490 Bewertungen

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3,5

Alle Bewertungen

(490)

7 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Do NOT Work With This Company!

I signed up with them with 10.6k followers when I started and after 5 months of taking my money, I had 45 LESS followers than what I started with. It was a horrible experience working with them and I have email trails of them trying to "fix" the issue and passing it along to other team members to "increase engagement" or "tweak their settings" only to wait a few weeks and get Nothing again. Matter of fact I am actively going out to as many review sites as possible to give people a warning about their shady tactics. Out hundreds of dollars, lost followers, and worst off... I lost time on getting Real engagement and followers using their service. Stay FAR AWAY.

Also, during the onboarding process I specifically told them NOT to follow/unfollow accounts, yet they still did it. This caused me, on several occasions, to not be able to follow any actual accounts I wanted to bc my account was restricted for 24-48 hours at a time. So missed out on real connections due to their terrible performance and unethical practices.

Do NOT Work With This Company.

6. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Meta ads account restricted for 2+ years

Not sure exactly what they did but they caused my Facebook ads account to be disabled by Meta. This was over two years ago and it's still restricted with Meta not providing an explanation or resolution.
Additionally, I was left with thousands of IG accounts that I'm now following (way out-numbering my followers) and I have to go through and unfollow accounts whenever I have time.
Don't normally post one-star reviews but this has caused me much stress and completely derailed my marketing strategy. More of a warning to others looking to engage them as I wouldn't want them to go through what I am experiencing.

Update - in response to Social Growth Engine response:
You know full well you gained access to my FB Ads account and that's why it has been restricted - you even suggested I create an entirely new Meta account as a solution - I have the email correspondence to prove it if you like?
As for the Instagram followers - the reason you didn't fix the issue is because of the account restriction and subsequent discontinuation of your services.
We all make mistakes, so perhaps own up to your incompetence instead of lying - better for your brand.

Update: Thanks Ryan but hard pass. I've given you an extra star though for the offer.

26. Mai 2024
Bewertung ohne vorherige Einladung
Social Growth Engine-Logo

Antwort von Social Growth Engine

Hi Tim,

Thank you for your feedback. I'm sorry to hear about the issues you've encountered and the stress they have caused. I'd like to address your concerns and help find a resolution.

Firstly, I want to clarify that our services do not involve accessing or managing Facebook Ads accounts. Meta (Facebook) can restrict accounts for a variety of reasons, many of which are beyond our control, such as inactivity, identity verification, or other compliance checks. I understand how frustrating this can be, and I'm truly sorry this has impacted your marketing strategy.

Regarding the Instagram accounts you're following, our standard practice is to unfollow any accounts we follow on your behalf. However, if we were restricted from your account due to password changes or being logged out, we might not have been able to complete this process. Given that this issue dates back two years, we may not have immediate records, but our customer service team is ready to assist. Please reach out to us, and we'll do our best to retrieve any relevant information from our archives and help you manage your followers.

I apologize for the inconvenience and the stress this situation has caused. We're here to support you and ensure you have a positive experience moving forward.

Best regards,
Ryan Turner
Customer Support Team
Social Growth EngineZ

@Tim replying to your update, there is no reason for us to "lie" Google META restricting accounts for no reason, or not giving a reason when you add a new company or user or marketing agency. There are millions of examples. BTW we have spent over $1m in ads with Facebook, 500k for ourselves this is not uncommon for random restrictions for no reason. As a marketing partner with META its still difficult for us to get any support.

AS for the followers on your Instagram. contact me with your username (ryan@socialgrowthengine.com) and if we can find the list in archives we will manually unfollow them for you (you will need to give us access again)

Regards

Ryan





Bewertet mit 5 von 5 Sternen

I’ve been working with the Social…

I’ve been working with the Social Growth engine for over a month. They are on top of the situation and provide good service. Their customer service is top-notch. When you ask questions, they always respond in a timely manner. I highly recommend Social Growth Engine.

24. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

From day one

From day one, they've been giving me that extrapush I needed for my Youtube channels. I just need to focus on create good quality content, thanks!

30. Januar 2024
Bewertet mit 1 von 5 Sternen

This service was an utter nightmare

This service was an utter nightmare! Every single day felt like a struggle just to get them to add my likes. Even after reaching out to them so many times and explicitly asking to just add my likes, they still couldn't manage to get it right. Sometimes, I even had to write to them twice because they wouldn't do it the first time. Out of the 30 days, I probably had to reach out around 20 times. I can't help but feel sorry for their team, who probably have to deal with so many people asking for the same thing. It's as if they have no regard for customer satisfaction or any inclination to rectify the issue. I'm eagerly awaiting the end of my subscription because the constant need to remind them to do their job properly is beyond frustrating. Sadly, I bought a another suscription till MAY 20th. This service might have some potential if they bothered to overhaul their abysmal system, but unless you enjoy the relentless cycle of checking in and sending emails, it's simply not worth the headache.

6. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Social Growth refused to give me a…

Social Growth refused to give me a refund after instagram directly warned me against their unfamiliar and overwhelming activity of following strange accounts online. They are a fraud. Please return my money.

15. Oktober 2023
Bewertung ohne vorherige Einladung
Social Growth Engine-Logo

Antwort von Social Growth Engine

Hi Amazon,

Our refund policy for particular services is listed on every page in the FAQ and on the main page. If the particular service is guaranteed and a refund is eligible we will refund it. If it's not eligible then it is advised before purchase.

Thanks for your details, Regarding the order from September you received a soft block from Instagram saying we limit how much activity you can do and to try again later. It is a common message, a 24hr rest, and its good to go again with growth. This is a general thing when an account goes from very little to much more activity. It's not a reason for a refund nor is it to any detriment of your account which is why it was denied.

Bewertet mit 3 von 5 Sternen

When I first used their services things were good…until now!

When I first used their services in the beginning my results were great! I signed up for the YouTube Influencer booster for 5 videos per month and I received a lot of views, likes, comments and subscribers. No issues there. Since I was happy with the results on my YT channel, I decided to try the IG growth Pro service for my IG page. Not good at all, unfortunately. In the first week I was getting engagement and followers and then suddenly activity stopped literally the second week and the week after that. I checked the activity to see if their “account manager” was following my pages similar to my account and they were not following anybody, were not liking or following other pages and not commenting either. (You can check your activities to see your last engagement, folks - just an FYI). Literally nothing. I emailed their CS and had to ask them about it, twice, and I was even nice about it. Then after the second email I sent they got to work and started engaging on other pages and I saw my followers start to grow…for like a day or two. Then, it stopped AGAIN. I asked another question about a Xmas discount and got a response that someone would get back to me as soon as possible in which they never did. I honestly think they are having internal problems staff-wise. After NO activity for 3 weeks straight, they tried to charge my account with the full price. What am I paying for if you are not going to do your job?!! They used to respond to my questions right away. And the accounts they were following with my IG account had nothing to do with my business. And the fact that Trustpilot took away their score because they violated the rules and have found fake reviews speaks volumes! And they make it hard to cancel services too which I find shady. I will no longer be using their services.

1. Januar 2024
Bewertung ohne vorherige Einladung
Social Growth Engine-Logo

Antwort von Social Growth Engine

Firstly thank you for your feedback, we will certainly look into it about IG, and your account that was stopping and starting

I just want to address a few things in your review.

Canceling: Our cancellation process is plastered all over the website, in the footer, on the product pages, and in live chat. Here's the link in case you still need it https://socialgrowthengine.com/pages/cancel-my-account

Billing: I understand there was an issue with your account but our billing is automatic unless customer service move the billing date (which they would do if there was no activity and you reached out to our customer service team on live 24/7 chat).

TrustPilot: This is an ongoing saga, TrustPilot removes real customer reviews and leave fake reviews from competitors trying to discredit us. We have the proof and we keep sending it to them but like any large tech company, it falls on deaf ears.

If you feel that you would like to discuss further please reach our team via live chat or myself ryan@socialgrowthengine.com

Bewertet mit 1 von 5 Sternen

Terrible experience

Terrible experience - ordered Influencer Booster and every single day I needed to remind the team to boost my post (likes appear many hours after posting, sometimes even days!). All the accounts are bots and all the likes appear at once on your profile. This service won't increase your engagement or reach in any way, so save your money and go elsewhere. There is no refund available for unsatisfied customers - another scam, that's all.

5. Januar 2024
Bewertung ohne vorherige Einladung
Social Growth Engine-Logo

Antwort von Social Growth Engine

Dear Alex,

Thank you for confirming your order details. I have had a review of your account and made some changes to ensure you see results from real accounts and via the hashtags, you post with so that your posts rank (the purpose of the service). Your account is active until the 20th Jan, so please update your review or let our customer service team know over the next 2 or so weeks.

We hope the improvements will help.

Regards

Ryan

Bewertet mit 3 von 5 Sternen

Real Followers But Not Enough Of Them

First let me start off by saying I came to them after trying a bunch of their competitors all of which botted the accounts or simply didn't work. I used the more expensive Twitter growth package. The month started out with an average of about 2-5 followers a day. After a few weeks they managed to pull off a handful of days of 15-20 followers before dying down again at the end. So I canceled (which I had no problem with it was an easy process) two days before the end of my term. The pro is that they actually do get real and targeted followers. The con is that even if their best day was replicated 30x over it would only be a little over half of the minimum 1000 followers quoted on their website for the service. It's also worth noting that they never did offer a complementary extension to at least reach 1000 followers and they took too long to remove the people they followed (and never unmuted anyone they unfollowed). I'd rate 2.5 stars if that were possible but I'll round up to 3. I won't be using their service again though. Maybe they're better at Instagram or maybe other niches (mine is NFTs) but it just wasn't worth it in the end.

1. November 2023
Bewertung ohne vorherige Einladung
Social Growth Engine-Logo

Antwort von Social Growth Engine

Appreciate the feedback, we do answer this on the FAQ's of the page.

We mute on Instagram but not on Twitter, I could not find any information on our service page where it mentions that we would mute.

Also we will modify our FAQ's to be more clear. This is what it states on the page.

"Why don't I know the exact number, i.e. 100-1000 new followers?

There are several factors. In general, it is related to the size of your account from the start. Once we get good momentum with growing your followers, the faster we can run with results every month."

Thanks Jeremy for your review.

Bewertet mit 1 von 5 Sternen

Social Growth Engine is a scam

Social Growth Engine is a scam. I trusted them because I read many positive ratings in Trustpilot, but after a couple of weeks, I had no results. When I emailed them, they said they were going to take care. Nothing happend. After writing again, the same day, Instagram suspended my account, saying they detected I hired a service that wasn't allowed, and got shadow banned for a few days after recovering the account. SGE doesn't have a refund policy, obviously. And they claim to be partners with Meta, when they offer a service that goes against Meta's guidelines. Don't throw away your money. The only thing they did right was canceling my susbcription.

20. September 2023
Bewertung ohne vorherige Einladung
Social Growth Engine-Logo

Antwort von Social Growth Engine

Good Day Adrian, Our team always work to resolve any issues with customer accounts. We are a Meta partner you can search for our company name directly on META's website (Facebook is the easiest to find us). I am sure our customer service team can assist you on live chat given your account is in Ecuador we may need to find a localized solution so that Instagram does not detect 2 different countries being logged in at the same time.

Bewertet mit 5 von 5 Sternen

The followers are legit for sure

The followers are legit for sure as our business and our ROI is a statement to it. We have completely redesigned our business social media pages and then pushed thousands of new followers from Social Growth Engine.. This was probably one of the best decisions so far yet.

20. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Finally got what I was looking for

Finally got what I was looking for. The delivery was slow at times but I think thats because I have a very specific niche and requirements as its hard to find people who are interested in this.

15. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Our engagement is through the roof

Our engagement is through the roof! The followers we got are so in to our content its insane!! Everyone knows if the new followers are engaging then Instagram is going to promote your account even further so we have made a lot of revenue for the past month and all thanks to SGE services!

19. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

For what it's worth

For what it's worth, we like everything about this company! It's been 8 months since we came here and we are not planning to leave. The service is like no other and we are very satisfied. Many thanks.

15. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I love everything about them

I love everything about them but support can sometimes be hard to reach. We got a verified youtube channel and needed to ask some extra questions and they respond after every second day.

5. Juli 2023
Bewertung ohne vorherige Einladung

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