skypark.com Bewertungen 1.541

TrustScore 2 von 5

2,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I booked my car and my daughters car in at Edinburgh airport 3 weeks ago first booking ref SPSAPI-953345 However instead of 2 charges I had 3 taken from my account. I contacted the help email and... Mehr ansehen

Bewertet mit 1 von 5 Sternen

DO NOT USE THIS COMPANY! Booked a meet and greet service at East Midlands airport for four nights of parking. The booking wasn't cheap. Once I had made the payment for my booking I received an email... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I booked meet and greet at Stansted, I’ve always used Skypark and they normally are very good, when I printed out the booking details in the information section (this printed but when booking on your... Mehr ansehen

Bewertet mit 5 von 5 Sternen

100% will use again for sure. Had to cancel due to COVID holiday cancellation. No quibble refund within 24 hours, with follow up email! Absolute gem. Have used previously too without any problems wha... Mehr ansehen

Unternehmensdetails

  1. Parkplatz
  2. Reisebüro

Vom Unternehmen geschrieben

SkyPark is the premier off airport parking option for San Francisco International Airport. Free 5 min shuttle, 24 hour security and complimentary valet and baggage assistance.


Kontaktinformationen

2,0

Mangelhaft

TrustScore 2 von 5

1541 Bewertungen

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Bewertet mit 5 von 5 Sternen

100% will use again for sure

100% will use again for sure. Had to cancel due to COVID holiday cancellation. No quibble refund within 24 hours, with follow up email! Absolute gem. Have used previously too without any problems whatsoever. Just turn up at the car park, no messing, just reads your number plate and away you go! Stress free! Looking forward to booking again when restrictions lifted.

3. November 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No communication

We had a long weekend away which was cancelled due to covid. Emails were sent to the company enquiring about a refund or credit note but didn't even have the decency to reply.

29. Oktober 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Beware of the small print if offered a discount

The 'experience' of parking through sky parks was fine.

However, what I discovered several months after booking through them was a £15 debit being applied to my account each month. It seems by accepting a discount from them I was 'auto-enrolled' (using the bank details and address I gave them for the parking service) into some kind of online discount club. There were no further authorisation steps for them to take money from my account each month.

It seems a number of online retailers are using this ruse so beware of accepting any discount offered doesn't have (hidden) strings attached.

13. Oktober 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

My Holiday was cancelled and I was a bit apprehensive about going about getting a refund for my car parking, but it proved tobe so quick and easy.
I will definitely be using them in the near future.
There customer service was excellent .

3. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Made reservation with SkyPark Airport NEVER AGAIN

Made reservation with SkyPark Airport Parking at Stuttgart Airport in advance on the 10/Feb/2020, for drop off 21/Apr/2020 returning to pickup 02/May/2020.

As soon as my Flight was cancelled by BA due to the CoVid-19, I informed SkyPark on that same day by email on the 23/Mar/2020 that I needed to cancel due to no flights anymore, so had to cancel the booking and requested a refund. It took them a staggering 10 weeks to respond and although they had advanced notice of the cancellation, they cannot cancel the booking due to the contract. Therefore €177 lost. but on top of that they offer a pathetic €50 Euro voucher for my loyalty. As it was my first time of using them, you can imagine loyalty never entered my mind for the future.

I would never use this company in the future and would warn all of you about using this organisation again. you wont get your money back

1. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic customer service

Fantastic customer service, quick, polite and very efficient. Had peter Ashley car park Manchester booked for 2 weeks June/July. Only emailed yesterday and got an immediate email response and another today that will receive refund. Have used car park before great prices and quick and friendly drop off and pick up. Allison on customer service team very helpful, Thanks again

18. Mai 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not use SkyParkSecure & Peter Ashley…

Do not use SkyParkSecure & Peter Ashley at Manchester Airport... 12hrs notice from Tuiof holiday cancellation and they will not offer any kind of refund(free parking at a later day) thought the country as a whole was working together during this pandemic... Seems money trumps all...

25. März 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Turpin wore a mask !!

This bunch have just been asked to move my two week parking back by one day as my flight was cancelled.
I emailed requesting this be amended to the new date (still the exact number of days parking), and they are requesting an admin charge for what amounts to a few keystrokes.
My amin charge, multiplied by however many other car owners on the original flight.
Making money out of peoples misfortune .......bloody vultures !!!

3. Februar 2020
Bewertung ohne vorherige Einladung
skypark.com-Logo

Antwort von skypark.com

Hello Mr. Dock,

Just wanted to let you know that you've left this review for SkyPark at the San Francisco airport, which recently closed.

Bewertet mit 5 von 5 Sternen

I made my booking by telephone and…

I made my booking by telephone and spoke to Joanne. I made a mistake in the details I gave her regarding the terminal I was departing from at Manchester Airport. We did have have 3 telephone conversations about the matter and Joanne was extremely understanding and very prompt with email confirmations when we established what I needed.

17. Januar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID SKY PARK

Absolutely under NO circumstances should you trust your vehicle with this company. I wish I had read the reviews prior to using SkyPark. Anyone who has left a good review happen to be lucky. My experience was horrible. I dropped my car off, and when I picked it up, there was substantial damage to not only one, but BOTH sides of the front of my vehicle. Inexcusable. The car should have been moved only from point A to point B, how could this much damage ensue in a "professional" valet parking garage?

6. Januar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

How you handle the good and the bad

Booking easy and quick and a fair price BUT due to unforeseen circumstances we had to cancel our holiday 😭 emailed then telephoned them they were very helpful and money back in my account straight away . That’s the gauge off a good company how they handle the problems and they pasted with flying colours unlike the company the holiday was booked with still waiting for that refund .

2. Januar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

driver and pick up excellent,I had…

driver and pick up excellent,I had asked to consider the fact that we required a close spot as we were blue badge holders.our car was parked at the very end of the row,tight against a fence,with a huge puddle at each front door,when we reached the gate I had no password for the security gate,I spent 5minutes hooting my horn,no response.had to drive bck to the reception as I cannot walk to well.I shouted,he came through said I shold have had a ticket,I said you should have given me one.this was around 10.30pm.spoiled our holiday.

28. Dezember 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very helpful and responsive staff

Very helpful and responsive staff! Short or no wait times. I do like the fact that I can make a reservation ahead of time! I will use them again this summer.

19. Dezember 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We like that the van to the airport is…

We like that the van to the airport is covered, with fresh coffee, donuts and coffee. Drivers are always helpful with the luggage.
Although the SkyPark vans picking up at the airport are few,
We were lucky in that the SkyPark van came just as we were leaving the terminal with our luggage.

18. Dezember 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Service

Our flight was 2 hours late and it wasn’t a problem. Quick drive from the airport. Excellent service. Will definately use it again.

18. Dezember 2019
Bewertung ohne vorherige Einladung

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